Orlando INFINITI/Aston Martin/LOTUS
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The overall experience was great. Damian was great to work with and very friendly, four stars. If I was asked how to make it even better, the one thing i would recommend would be to find a way to speed u work with and very friendly, four stars. If I was asked how to make it even better, the one thing i would recommend would be to find a way to speed up the purchase process, our experience was about 4 hours. The dealer did nothing wrong and seemed very proficient, the experience was just time consuming. More
My husband and I intended on purchasing a pre-certified car, with no particular dealership in mind. Kevin was very patient and informative with us; allowing us to test-drive a few pre-owned cars and answe car, with no particular dealership in mind. Kevin was very patient and informative with us; allowing us to test-drive a few pre-owned cars and answer a ton of questions. He enlightened us with multiple options that would benefit us when putting this car into our business. So instead of getting a pre-owned car I was able to get into a new 2010 G37! All of the staff we worked with during this process made it very easy and painless. I would recommend Orlando Infiniti 100x over to anyone looking for a car. Their service alone was excellent. As soon as my husband's car dies, we'll be back! More
This dealership is the best! I've been a customer for years and they just keep getting better. The new dealership is fantastic, the service was great and everybody just seems happy to be there. This time years and they just keep getting better. The new dealership is fantastic, the service was great and everybody just seems happy to be there. This time I decided to wait for my G35 to be serviced and they took me across to the Mall at Millenia where I had a wonderful time. They told me to call when I was finished shopping and they would send the driver to pick me up. A young man from the dealership, his name was Chris, picked me up and brought me back to the service drive where Sara had my car all cleaned and ready to go. Great job again! More
To date Orlando Infiniti has damaged my vehicle, not fixed issues that were supposed to be fixed, and not performed service that was supposed to be performed. Great shop to buy from, but save yourself fixed issues that were supposed to be fixed, and not performed service that was supposed to be performed. Great shop to buy from, but save yourself dollars and use only for warranty work. Take it to Nissan or an independent for service - they're quality of service is far sub par. They'll "wash" your car, but it'll still be dirty. ve given Orlando Infiniti far too many chances to redeem themselves, it's over - our relationship has ended. My warranty is about up (thank God) and from now on service is being done at Nissan dealerhsips. They're not as fancy inside, but their service is superior - which I still find amazing, but it's my experience. More
KEVIN STERNETT OF SALES , WAS VERY INFORMATIVE , POLITE AND KNOWLEDGEABLE AS WHERE THE SERVICE DEPT . AND SO WAS THE GIRL , WHO WAITED ON AND HELPED US WITH ALL THE PAPER WORK . ORLANDO INFINITI SHOULD B AND KNOWLEDGEABLE AS WHERE THE SERVICE DEPT . AND SO WAS THE GIRL , WHO WAITED ON AND HELPED US WITH ALL THE PAPER WORK . ORLANDO INFINITI SHOULD BE PROUD OF THEIR STAFF . AND I HAVE ALREADY RECOMMEND THIS DEALERSHIP .I COULD WRITE MORE REASONS AS TO WHY I RATED THE STATEMENTS ABOVE BUT I'M NOT GOING TO BECAUSE I DON'T FEEL LIKE IT . PLEASE EXCEPT THESE STATEMENTS !!!! WARNER WHIDDON 5647 ROSEWALL CIR LEESBURG FL. 34748 WASAWHID@YAHOO.COM More
this dealership provided me with excellent service when i came in looking for a car to buy. i ended up buying a g37 sedan and the whole process was made seamless by kevin sternett and the rest of the staff. came in looking for a car to buy. i ended up buying a g37 sedan and the whole process was made seamless by kevin sternett and the rest of the staff. they also haven't forgotten me now that they have already sold me the car, very responsive and responsible. i was a long time bmw person but this dealership was able to sway me to infiniti, that's how good they are. update: 7/29/10 time to have my 1st oil change so i called the dealership for an appointment. can you believe i have to wait a week for an oil change? this is the 1st dealership i've seen where you have to wait so long for an oil change that most other dealerships can do even without an appointment. amazing! this leads me to my next point, i bought an elite maintenance plan when i bought my car. big mistake! there's nothing elite about this kind of wait. so of course i cancelled it. kevin from sales and janet from finance were of course very nice and apologetic about this. unfortunately there is onloy so much that they can do about this. the car is excellent but the service department needs a lot of work, otherwise they will bring this car dealership down a few notches. More
My wife and I met Steve Graham on our first visit to Orlando Infinity. Steve was very courteous and easy to talk to. He showed us several different models and there was always no pressure to buy. Orlando Infinity. Steve was very courteous and easy to talk to. He showed us several different models and there was always no pressure to buy. We traded in a Landrover and were given near bluebook price. Steve also gave us a very good price on the new car. Steve is a super person to work with. He wants to make sure you are happy with what you are buying. After the sale, he took the time to upload our phones and put in our home address on the navigation system. He also called a couple of days after the sale to ensure everything was OK and to answer any questions we might have had. Highly recommend this Dealership to anyone who wants an easy car buying experience. Staff at this dealership is top notch. My personal opinion is to ask for Steve Graham and you will enjoy buying your car at this dealership. More
I live in Jacksonville, however my first impression with the sales staff at Orlando Infiniti was so amazing that I leased my new 2010 G37 from them.Everything was handled extremely professionally over the p the sales staff at Orlando Infiniti was so amazing that I leased my new 2010 G37 from them.Everything was handled extremely professionally over the phone,with no hidden strings or fine print.David Menne was the sales representative and he is hands down one of the best I have ever come across.Great pricing, courteous staff and a beautiful dealership. My local dealership ( Atlantic Infiniti) tried to give me the run around with pricing and the exact car that I wanted.I wanted a very specific exterior color,interior color ,wood trim combo.Atlantic told me that "its impossible to find".David Menne at Orlando Infiniti not only got me the exact car I wanted but also a great deal.Im thinking I wouldnt even mind driving a couple of hours every few months to get my car serviced at Orlando instead of Jacksonville. More
This is the second vehicle I have purchased from Infiniti of Orlando and I would do so again. The experience is easy and low key, the environment they have created is comfortable, open and honest. They were of Orlando and I would do so again. The experience is easy and low key, the environment they have created is comfortable, open and honest. They were patient and polite throughout every part of the process. I would highly recommend them to anyone. More
This is the 3rd Infiniti I have had - 1 leased; 1 purchased and now bought an Infiniti 2010 M. I have always had a pleasurable buying experience with this dealership. I have followed this dealership purchased and now bought an Infiniti 2010 M. I have always had a pleasurable buying experience with this dealership. I have followed this dealership from Eatonville to their new location. For this purchase I did a comparison shopping of other autos (e.g., Honda, Lexus, Acura) and I just wanted to go "home". The two things that set this dealership apart from others is "customer service" and the "non-pressured selling environment". I met with my salesperson Carey almost 6 months ago and she was patient and concerned that " I do and buy what felt right for me." Kudos to her for that attitude. Mr. Sean O'Sullivan was fair regarding pricing and I did my homework. He listened and was willing to engage in a "win-win" situation (hmmmm a Covey business principle). Carey came to my home to do a "detailed" explanation of each feature of the car and it was much appreciated. I have also had the pleasure of having a consistent service representative (Julio) during my Infiniti auto ownership. I would like to thank him for excellent service. I would recommend this dealership. More