Orlando INFINITI/Aston Martin/LOTUS

I rate Orlando Infiniti with nothing less than that of excellence. Their service is unmatched by any others I’ve experienced so far, and I’ve gone to over a dozen other car companies. From their service d excellence. Their service is unmatched by any others I’ve experienced so far, and I’ve gone to over a dozen other car companies. From their service department, to their sales department, to even the finance department, everyone is very helpful and provides great customer service. Aaaron Sucharski and Richard Paul in the service department have provided only the best service for me in the last 2 years that I’ve been bringing in my old Infiniti. As far as sells consultants go, Damian Castillo ranks the highest in customer service I’ve experienced out of any other dealership so far. When buying something such as a new car you want to feel the person is honest and trustworthy; Damian came off as nothing less than that plus much more. Infiniti is a very fortunate company to have him. I appreciate all his help in helping me purchase my new EX35. Even Natalya Mokshanova was very friendly while completing my paperwork for my new purchase; even though she was there way past the closing hours she was still very friendly and helpful. Thanks again to all of you at Infiniti of Orlando for the excellent service. More

Enroute from Boston to Florida, our 2009 Infiniti G37X was due for a service check---oil, filter, tire rotation etc. Visit to the Service Dept at Orlando Infiniti was first rate in all respects. Servic was due for a service check---oil, filter, tire rotation etc. Visit to the Service Dept at Orlando Infiniti was first rate in all respects. Service Consultant, Marcos Catena, was very professional, personable and capable. We were greeted by Marcos who quickly had us registered in to the Service record system, detailed exactly what the service would include and gave us an estimated time for its completion. Service work was competently performed as outlined and in the time specified. Our total service experience at this dealership was excellent; it is an extremely well run operation, one which I would highly recommend to all Infiniti drivers. More

I took my M35 in on Saturday for the Express oil change. When I called they said I would be out in an hour. My free time is very limited. I was very, very pleased when I was out of there in 45 minutes with When I called they said I would be out in an hour. My free time is very limited. I was very, very pleased when I was out of there in 45 minutes with GREAT Service!! I'll never take my car any where else for an oil change. More

Your review Exceptional Experience - First Class Your review Exceptional Experience - First Class Dealership!? - ? - Today I own a company headquartered in Tampa, Florida and also live in Tampa B Your review Exceptional Experience - First Class Dealership!? - ? - Today I own a company headquartered in Tampa, Florida and also live in Tampa Bay Area and yet I recently leased a brand new 2010 FX50s from Orlando Infiniti. Over the years I have leased and purchased numerous automobiles both locally and out of my area including a 2007 FX45 which I owned and traded towards the new Infiniti. My recent and ongoing experience with Orlando Infiniti is so impressive, I am compelled to write my first ever review of an automobile dealership. Orlando Infiniti not a remarkable facility with one of the most impressive showrooms you ever visit, the staff provides its customers with first class treatment from the very beginning. The attention to detail from the initial greeting all the way thru the vehicle selection and delivery process made my new vehicle experience, one we truly enjoyed. Driving a little more than an hour to Orlando Infiniti not only saved us substantially on the new vehicle lease, but was also the best and smoothest automotive transaction I have ever experienced, by far! Those who live in and around the greater Orlando area are very fortunate to have this dealership nearby. I would however, strongly encourage anyone in the market for a new or used Infiniti, regardless of where you live, to jump on the Interstate or Turnpike and take the easy drive to Orlando Infiniti. It will be time well spent and a trip you will be glad you made! More

Excellent service, quick and professional. Kevin told Excellent service, quick and professional. Kevin told me from the start price and fees, and the best thing it didn't change when we close the deal. Excellent service, quick and professional. Kevin told me from the start price and fees, and the best thing it didn't change when we close the deal. Will recommend this dealer to anybody who wants the ultimate car dealer experience. My score from 1 to 10 will be 11. More

This is the first time I leased an Infiniti G37 Coupe. I traded in my BMW and I have been very pleased with the handling of the G37. Leasing was something that I had never done before, but Natalya took the traded in my BMW and I have been very pleased with the handling of the G37. Leasing was something that I had never done before, but Natalya took the time to LISTEN to my needs and find the right car for me, explain all the benefits of leasing and got me a great deal the fits perfectly in my budget. One of the salesman, Nigel even went to my house after the sale and explained to me all the features again on the car and programmed my gate to the HomeLink button. I definitely recommend Orlando Infiniti and Natalya to all my friends and family!! Absolutely fantastic! More

Kevin is awesome! He is polite and funny and direct. He knows a ton about his cars and is just an all around great guy to work with. Evil managers who won't let him give me the price I want - not so much! knows a ton about his cars and is just an all around great guy to work with. Evil managers who won't let him give me the price I want - not so much! Just kidding. Everyone was great and very straightforward. More

From the time we pulled up to the dealership we knew we were about to experience something special. They had their line up of cars all strategically placed, all in the same color and it absolutley made a s were about to experience something special. They had their line up of cars all strategically placed, all in the same color and it absolutley made a statement as you pulled up to the dealership. When we walked inside, the lobby was warm and friendly and again they had their lineup of cars all in Black a contrast from what you observed when you pulled up outside. The salesman was extremely knowledgable of all the products and since I had already shopped around I asked about how his product compared to another brand. His answer was honest and appreciated. There was absolutely NO pressure to buy the car today which was something I was not used to since I have a lot of experience buying cars. The time we spent selecting the right car and all through purchasing process was different from all the other cars I have purchased. You normally go into a small office or are required to sit at a small table out in the open to negotiate back and forth between an unknown party in another office. This purchase took less time than any other car purchase I have made in 40 years. I cannot say enough good things about this dealership. They offered a new owners car clinic about a month after we purchased the car and it was a first clase event. The salesman even offered to come to me about two weeks after our purchase to go over some of the new technology that this vehicle comes with. This is something that nobody else has ever offered to do. So would I go back to buy another vehicle from this dealership? ABSOLUTELY!!! More