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Orlando INFINITI/Aston Martin/LOTUS
Orlando, FL
807 Reviews
Central Florida's Premier Luxury Automobile Dealer
Orlando INFINITI, Aston Martin ORLANDO, Lotus ORLANDO & MOKE America Orlando – conveniently located in one setting adjacent to the Mall at Millenia.
The Orlando Premier Collection is driven by a Credo of service excellence which also serves as a cultural foundation, from the top down, and the bottom up. Fashioned after the legendary service Credo of The Ritz Carlton group of luxury hotels, the Orlando Premier Collection energizes the same values and philosophies that deliver the very best in customer service and The Total Ownership Experience.
The Orlando Premier Collection dedicates itself to the needs of our guests. Our focus has always been to provide the very highest levels of personal service to ensure our guests enjoy a truly exceptional experience and a sense of well-being.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 807 reviews
August 15, 2020
Alex did a wonderful job with getting my car all fixed up. I ended up needing an entire transmission replaced and they got me set up with a loaner car while mine was being fixed. I ended up having to come up. I ended up needing an entire transmission replaced and they got me set up with a loaner car while mine was being fixed. I ended up having to come back for something to be tightened, but they got right on it and even got me a Lyft so I wasn’t late for work. The customer service was great! And waiting area was nice and clean! More
by danicab214
Employees Worked With
Alex
August 15, 2020
Always courteous, helpful, knowledgeable. Service is impeccable, thorough and timely. My point of contact is Sarah Gibson. Sarah is familiar with my Infiniti 2001 QX4, and has been most help Service is impeccable, thorough and timely. My point of contact is Sarah Gibson. Sarah is familiar with my Infiniti 2001 QX4, and has been most helpful in maintaining it like new. More
by attavan
Employees Worked With
Sara Gibson
August 13, 2020
These guys are fantastic! They are super quick to get you in and out. Finding businesses (or people for that matter) that still believe in the honor system are rare. They do. No question. We had a wonderful in and out. Finding businesses (or people for that matter) that still believe in the honor system are rare. They do. No question. We had a wonderful experience from start to finish. Thanks to everyone that made it happen! More
by Lance F
August 13, 2020
Goran was amazing to work with! Honest, friendly & kept me up to date each step of the way. He was not pushy which was my favorite quality about him! Thank you, Goran! me up to date each step of the way. He was not pushy which was my favorite quality about him! Thank you, Goran! More
by Christine
Employees Worked With
August 09, 2020
I'm a long time customer close to 12 years. Recent I'm a long time customer close to 12 years. Recent Service appointment was disappointing. Not what I've come to expect from Luxury dealer. I'm a long time customer close to 12 years. Recent Service appointment was disappointing. Not what I've come to expect from Luxury dealer. More
by ljd31
Employees Worked With
Service Consultant
August 07, 2020
Goran Srbljan, Richie Singh, and Mike Ergle gave me a stellar experience at Orlando Infiniti. They were so informative, kind, and patient with helping me find the perfect vehicle. I would recommend this stellar experience at Orlando Infiniti. They were so informative, kind, and patient with helping me find the perfect vehicle. I would recommend this team to anyone shopping for a new vehicle. You guys are the best! More
by Younchlo
August 04, 2020
When I got a call from Goran saying he could lower my payments and give me a better car it sounded to good to be true. However, he didn’t disappoint. My 2020 Infiniti QX60 is not only a Luxe Edition, but payments and give me a better car it sounded to good to be true. However, he didn’t disappoint. My 2020 Infiniti QX60 is not only a Luxe Edition, but lower payments and two years newer than my old QX60. Thank you for your promptness and kindness. Awesome dealing with Goran, and I will for sure return again! More
by Josh
July 30, 2020
Goran delivered a no hassle, professional, service. He is an expert in his field & genuinely cares about customer satisfaction. We are grateful he was our sales rep. is an expert in his field & genuinely cares about customer satisfaction. We are grateful he was our sales rep. More
by Christine Roebuck
Employees Worked With
July 29, 2020
Goran is a pleasure to work with. He helped me every bit of the way finding the exact car I was looking for! He made the process so easy! A few years later I needed to get rid of the car, I called him up of the way finding the exact car I was looking for! He made the process so easy! A few years later I needed to get rid of the car, I called him up and he was able to once again provide the perfect help for me to return my car. I will always go to Goran when buying from Infiniti. More
by ryanmatthew1
Employees Worked With
Other Employees :
Angie in the service department is by far the best when it comes to taking care of the customer and cars needs.
July 26, 2020
Austin made the process quicker than any other dealer I have dealt with. He was low pressure and answered all of my questions before and after the sale. It was great that everything went the way Austin and have dealt with. He was low pressure and answered all of my questions before and after the sale. It was great that everything went the way Austin and I had agreed and there were no surprises during the process! More
by Chris
Employees Worked With
Austin Reineri
