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Orlando INFINITI/Aston Martin/LOTUS

Orlando, FL

5.0
807 Reviews
Central Florida's Premier Luxury Automobile Dealer Orlando INFINITI, Aston Martin ORLANDO, Lotus ORLANDO & MOKE America Orlando – conveniently located in one setting adjacent to the Mall at Millenia. The Orlando Premier Collection is driven by a Credo of service excellence which also serves as a cultural foundation, from the top down, and the bottom up. Fashioned after the legendary service Credo of The Ritz Carlton group of luxury hotels, the Orlando Premier Collection energizes the same values and philosophies that deliver the very best in customer service and The Total Ownership Experience. The Orlando Premier Collection dedicates itself to the needs of our guests. Our focus has always been to provide the very highest levels of personal service to ensure our guests enjoy a truly exceptional experience and a sense of well-being.
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4237 Millenia Blvd

Orlando, FL

32839

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Showing 807 reviews

October 18, 2020

Everything about our experience was AMAZING!! Goran, our salesmen was very attentive and promptly addressed all of our questions and Juan in finance was equally delightful!!! Thank you both for making our p More

by J.velazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Ramirez, Finance
Nov 11, 2020 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 26, 2020

I've never had such a bad experience in this place, other than stressing myself, wasting my time and not getting any deal for my situation. Sent my information to several banks and did not solve anything, Th More

by Rach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
Oct 14, 2020 -

Orlando INFINITI/Aston Martin/LOTUS responded

Rach, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (407) 792-6396 to share more details about your visit so we can make things right.

September 21, 2020

Goran was just Terrific .. He was professional and Very accommodating to My Time Frame . I appreciate all the time he took helping me understand car. More

by DSF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 25, 2020 -

Orlando INFINITI/Aston Martin/LOTUS responded

Thank you so much for your kind words about your experience here at Orlando INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 10, 2020

Goran at Orlando Infiniti was great.He helped us trade our 2015 Infiniti QX60 for a 2020 model. At price we wanted and was very attentive and made sure our car was delivered to us the next day on time. Ou More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Orlando INFINITI/Aston Martin/LOTUS responded

Mark, thank you for your positive review. We're glad to hear that you found our team here at Orlando INFINITI so helpful in the purchase of your new 2020 Infiniti. Please don't hesitate to reach out to us if there's anything more we can do!

September 01, 2020

I would highly recommend their service personnel as curteous and professional in all regards. It is a pleasure to visit their service department as they are very client friendly. More

by Dgruber882
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Messershmidt
Sep 03, 2020 -

Orlando INFINITI/Aston Martin/LOTUS responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Orlando INFINITI! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

August 31, 2020

August 29, 2020Mr Goran S. was extremely knowledgeable, August 29, 2020 Mr Goran S. was extremely knowledgeable, courteous and helpful in the negotiating on line, purchase and delivery of my Ford Expeditio More

by Sunsets365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Orlando INFINITI/Aston Martin/LOTUS responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 26, 2020

Awesome service. Purchased my second Infiniti last Friday from Orlando Infiniti. Ask about Goran, he’s the best. He took care of me since my first Infiniti till I came back and purchased the second one from More

by Amer Hana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Orlando INFINITI/Aston Martin/LOTUS responded

Amer, we're happy to hear you had such a positive experience with our team! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Orlando INFINITI!

August 26, 2020

Best customer service! All staff makes you feel welcome. Big shout out to Nino and Nick for making my first Infiniti buying experience the best ever! More

by Lobster85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick in Finance, Nino Naranjo
Aug 31, 2020 -

Orlando INFINITI/Aston Martin/LOTUS responded

Thank you for your positive review. We're glad to hear that you found our team here at Orlando INFINITI so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

August 22, 2020

If honesty, sincerity, and a fair price is important, Orlando Infiniti is the dealer for you. My experience in purchasing my new QX60 was unlike any other I have had. There was no high-pressure sales More

by dqoechsner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Hagebusch
Aug 25, 2020 -

Orlando INFINITI/Aston Martin/LOTUS responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 21, 2020

Outstanding as always. great customer service. Clean and follow the safety rules. Mr Lopez did good job explains everything s thank you again Mr Lopez More

by younessalhi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abi Lopez
Aug 25, 2020 -

Orlando INFINITI/Aston Martin/LOTUS responded

Younessalhi, we're glad to hear our staff took such great care of you! Here at Orlando INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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