Orlando INFINITI/Aston Martin/LOTUS

A shame I can't leave negative stars.Never would I A shame I can't leave negative stars. Never would I recommend this dealership!!!!! Please make the drive and go to Tampa if you are going to purchas A shame I can't leave negative stars. Never would I recommend this dealership!!!!! Please make the drive and go to Tampa if you are going to purchase an Infiniti! After being told a car was being brought to the store at 4 p.m. for me on a Friday and confirmed with 2 phone calls an appointment was set up to purchase car at 11 a.m. on Saturday. This car was NEVER brought to dealership, in fact, this car was in the process of being sold! On my way to Orlando for my appointment to purchase car I was called by the other dealership...very confusing. Once arriving to Orlando my Salesman, Terry, said that car had not been transferred, was sold, but rest assured because his sales managers wanted to make it right.  Sounds good ....  Right??? After looking at the two available cars which of course were more expensive, but newer, the numbers were ready... The car prices were different by $7000. Sales manager offered me $700 difference. Yes. You read that right. I didn't drop a zero! Sales manager didn't have the respect to speak with me. Customer service at it's lowest. All worked well. I went next door to Mercedes Benz. Explained my plight... The sales manager, yes, manager, made sure that day I became Family. Happy to say I am a new member of the Mercedes Benz family! More

Loved the service. Everything taken care of.. get my car back better then How I received it. Got my loaner with no wait and no hesitation. Will always drive an Infiniti back better then How I received it. Got my loaner with no wait and no hesitation. Will always drive an Infiniti More

Easiest, smoothest and quickest transaction I have ever done. Goran was such a pleasure to work with! He gave me an excellent deal without any hassle! I plan to do all future business with him moving forwa done. Goran was such a pleasure to work with! He gave me an excellent deal without any hassle! I plan to do all future business with him moving forward! More

Gay from Sales and Tyler from Service are the best guys to work with. Overall, these guys really go above and beyond for the customer. to work with. Overall, these guys really go above and beyond for the customer. More

The dealership did not have the car I was looking for originally but Goran and Infiniti acquired one to sell to me. I got a higher trade in value, better interest rate, and lower list price on the vehicl originally but Goran and Infiniti acquired one to sell to me. I got a higher trade in value, better interest rate, and lower list price on the vehicle than the other two places I shopped at. He always responded quickly when I contacted him and had the paperwork ready so that purchasing the car at the dealership was quick. More

Always a pleasure for service at this dealership! They don’t try to up sale, just what is necessary. Your car is delivered washed and vacuumed. don’t try to up sale, just what is necessary. Your car is delivered washed and vacuumed. More

I purchased a used Land Rover Range Rover from out of state. Overall, a great experience. Orlando Infiniti and Goran did a fantastic job! Goran is the type of person everyone wants to work with. 10/10 state. Overall, a great experience. Orlando Infiniti and Goran did a fantastic job! Goran is the type of person everyone wants to work with. 10/10 More

I told Goran it’s time to buy a car, and he found me the perfect car! Fast, efficient and made sure I was happy. perfect car! Fast, efficient and made sure I was happy. More

Great sales team, Goran was very helpful, he did everything to make the experience very pleasant. The team stayed late to process the paperwork. Thank you Orlando Infiniti. everything to make the experience very pleasant. The team stayed late to process the paperwork. Thank you Orlando Infiniti. More

The team at Orlando Infiniti (Mall at Millenia) were very helpful and welcoming upon arrival for a vehicle service. Josh in the service department was able to walk me through the process since it was my firs helpful and welcoming upon arrival for a vehicle service. Josh in the service department was able to walk me through the process since it was my first time at the dealership. More