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Orlando INFINITI/Aston Martin/LOTUS
Orlando, FL
773 Reviews
Central Florida's Premier Luxury Automobile Dealer
Orlando INFINITI, Aston Martin ORLANDO, Lotus ORLANDO & MOKE America Orlando – conveniently located in one setting adjacent to the Mall at Millenia.
The Orlando Premier Collection is driven by a Credo of service excellence which also serves as a cultural foundation, from the top down, and the bottom up. Fashioned after the legendary service Credo of The Ritz Carlton group of luxury hotels, the Orlando Premier Collection energizes the same values and philosophies that deliver the very best in customer service and The Total Ownership Experience.
The Orlando Premier Collection dedicates itself to the needs of our guests. Our focus has always been to provide the very highest levels of personal service to ensure our guests enjoy a truly exceptional experience and a sense of well-being.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 773 reviews
September 01, 2020
I would highly recommend their service personnel as curteous and professional in all regards. It is a pleasure to visit their service department as they are very client friendly. curteous and professional in all regards. It is a pleasure to visit their service department as they are very client friendly. More
by Dgruber882
Employees Worked With
Lee Messershmidt
August 31, 2020
August 29, 2020Mr Goran S. was extremely knowledgeable, August 29, 2020 Mr Goran S. was extremely knowledgeable, courteous and helpful in the negotiating on line, purchase and delivery of my Ford Expeditio August 29, 2020 Mr Goran S. was extremely knowledgeable, courteous and helpful in the negotiating on line, purchase and delivery of my Ford Expedition. He came to meet me at the Amtrak Station, keeping in touch continually to be sure all went well. Then he put on my plates and Sunpass and filled the tank for me. A FINE GENTLEMAN , I would buy a car from him again without hesitation. Thank you Emil Imbro More
by Sunsets365
Employees Worked With
August 26, 2020
Awesome service. Purchased my second Infiniti last Friday from Orlando Infiniti. Ask about Goran, he’s the best. He took care of me since my first Infiniti till I came back and purchased the second one from from Orlando Infiniti. Ask about Goran, he’s the best. He took care of me since my first Infiniti till I came back and purchased the second one from him More
by Amer Hana
Employees Worked With
August 26, 2020
Best customer service! All staff makes you feel welcome. Big shout out to Nino and Nick for making my first Infiniti buying experience the best ever! Big shout out to Nino and Nick for making my first Infiniti buying experience the best ever! More
by Lobster85
Employees Worked With
Nick in Finance, Nino Naranjo
August 22, 2020
If honesty, sincerity, and a fair price is important, Orlando Infiniti is the dealer for you. My experience in purchasing my new QX60 was unlike any other I have had. There was no high-pressure sales Orlando Infiniti is the dealer for you. My experience in purchasing my new QX60 was unlike any other I have had. There was no high-pressure salesman following me around and the sales manager did not play the numbers game. Goran Srbljan (Salesman) was polite and very knowledgeable of the QX60. Kent Hagebusch (Sales Manager) worked with me to arrive at a fair price and presented all the financing options available. If you’re in the market for a new/used Infiniti don’t bother with the others, go straight to Orlando Infiniti and speak with Goran and Kent. More
by dqoechsner
August 21, 2020
Outstanding as always. great customer service. Clean and follow the safety rules. Mr Lopez did good job explains everything s thank you again Mr Lopez follow the safety rules. Mr Lopez did good job explains everything s thank you again Mr Lopez More
by younessalhi
Employees Worked With
Abi Lopez
August 15, 2020
Alex did a wonderful job with getting my car all fixed up. I ended up needing an entire transmission replaced and they got me set up with a loaner car while mine was being fixed. I ended up having to come up. I ended up needing an entire transmission replaced and they got me set up with a loaner car while mine was being fixed. I ended up having to come back for something to be tightened, but they got right on it and even got me a Lyft so I wasn’t late for work. The customer service was great! And waiting area was nice and clean! More
by danicab214
Employees Worked With
Alex
August 15, 2020
Always courteous, helpful, knowledgeable. Service is impeccable, thorough and timely. My point of contact is Sarah Gibson. Sarah is familiar with my Infiniti 2001 QX4, and has been most help Service is impeccable, thorough and timely. My point of contact is Sarah Gibson. Sarah is familiar with my Infiniti 2001 QX4, and has been most helpful in maintaining it like new. More
by attavan
Employees Worked With
Sara Gibson
August 13, 2020
These guys are fantastic! They are super quick to get you in and out. Finding businesses (or people for that matter) that still believe in the honor system are rare. They do. No question. We had a wonderful in and out. Finding businesses (or people for that matter) that still believe in the honor system are rare. They do. No question. We had a wonderful experience from start to finish. Thanks to everyone that made it happen! More
by Lance F
August 13, 2020
Goran was amazing to work with! Honest, friendly & kept me up to date each step of the way. He was not pushy which was my favorite quality about him! Thank you, Goran! me up to date each step of the way. He was not pushy which was my favorite quality about him! Thank you, Goran! More
by Christine
Employees Worked With
