Orlando INFINITI/Aston Martin/LOTUS

Top notch dealership. Very honest and upfront with all service! Customer service is awesome! Thank you! service! Customer service is awesome! Thank you! More

I thoroughly enjoy taking my car to the service department because everyone is so nice and my Service Manager, Tyler, is awesome. department because everyone is so nice and my Service Manager, Tyler, is awesome. More

Great experience for a first timer on the world of luxury vehicle ownership, the difference betwen how, for example, Ford and Infiniti handle customers that come in for service is vast... I did not have a ch vehicle ownership, the difference betwen how, for example, Ford and Infiniti handle customers that come in for service is vast... I did not have a cheap Ford it was a Explorer Limited. This visit was just for a recall and some checks while the Qx60 is still under warranty, I can only imagine what it would be for the buying experience. More

Good service job. Took care of regretting that needed immediate attention bstaff is good on keeping you updated on the status of your vehicle. Job taken care of in a reasonable time. immediate attention bstaff is good on keeping you updated on the status of your vehicle. Job taken care of in a reasonable time. More

I purchased my new QX55 at this dealership because we have been so happy with their service department and I was super impressed by the service I received from my salesperson, Michael Eddy. He handled a have been so happy with their service department and I was super impressed by the service I received from my salesperson, Michael Eddy. He handled all of the information that I needed by text and e-mail so I wouldn't have to take time off from work to get to the dealership. He never made me feel pressured into a decision. He was polite and professional and I was happy with the deal we negotiated. He even delivered my new vehicle to my office and picked up my trade. I am extremely please with Orlando Infiniti and will be happy to recommend friends and family in the future! More

A very horrible experience I got sold a lemon the transmission went out on the truck but yet have not given me all my money want to give me a portion of my money I’m not taking that I walk right out transmission went out on the truck but yet have not given me all my money want to give me a portion of my money I’m not taking that I walk right out I Iwould have not had no issues and got a full refund right is right wrong is wrong I seen it before my own 👀 I’m not settling for anything less when I told them straight up I don’t want it less than 3 weeks I had the truck no signal or warning came on the truck I hat a bumper to bumper warranty on the truck and told them I did want no parts in it they made me wait to the truck get fix and they paid the Deductible I told them I did want it they tried to force me an something else I told them I wanted a full refund and was no happy with the service or experience that’s why people be scared to go to Dealerships the be quick to catch a sale and rip you off and I have not received none of my money More

Tyler was professional, polite,friendly and he explained clearly everything he was doing to my vehicle. I couldn’t ask for anything more. I almost forgot he offered to send a driver with me to buy lunch. clearly everything he was doing to my vehicle. I couldn’t ask for anything more. I almost forgot he offered to send a driver with me to buy lunch. More

taking good care of customer, very polite, very nice and friendly, professional Richie is good feet for is position. excellent service from service advisor and tech. friendly, professional Richie is good feet for is position. excellent service from service advisor and tech. More

Please see the remarks that were furnished to Infiniti Corporation. Was not happy with the fact that it took 6 days to do a minor repair and the fact that I had to call for updates like I was extracting Corporation. Was not happy with the fact that it took 6 days to do a minor repair and the fact that I had to call for updates like I was extracting teeth because of unanswered voice mails and receiving the "bums rush" when I did talk to the advisor. More

Bought a brand new 2020 Lotus Evora GT in June. Paulo Amaral was excellent to work with. The way trading and buying should be handled. Also Don Byrd is a top notch service manager. I am a firm believe Amaral was excellent to work with. The way trading and buying should be handled. Also Don Byrd is a top notch service manager. I am a firm believer that great vehicle service is the key to owners satisfaction. More