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Orlando INFINITI/Aston Martin/LOTUS

Orlando, FL

5.0
773 Reviews
Central Florida's Premier Luxury Automobile Dealer Orlando INFINITI, Aston Martin ORLANDO, Lotus ORLANDO & MOKE America Orlando – conveniently located in one setting adjacent to the Mall at Millenia. The Orlando Premier Collection is driven by a Credo of service excellence which also serves as a cultural foundation, from the top down, and the bottom up. Fashioned after the legendary service Credo of The Ritz Carlton group of luxury hotels, the Orlando Premier Collection energizes the same values and philosophies that deliver the very best in customer service and The Total Ownership Experience. The Orlando Premier Collection dedicates itself to the needs of our guests. Our focus has always been to provide the very highest levels of personal service to ensure our guests enjoy a truly exceptional experience and a sense of well-being.
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4237 Millenia Blvd

Orlando, FL

32839

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Showing 773 reviews

May 30, 2021

Very polite nice, attentive, sales person. Took care of us in a speedy, professional manner. Great dealership. I would recommend Goran to anyone interested in a new or used vehicle at Infiniti. More

by ksantiago1222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we're glad to hear our staff took such great care of you! Here at Orlando INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 08, 2021

Andrew Munn was by far the best salesperson I ever had, he never put any pressure, he is knowledgeable, professional and excellent! He’s a valuable asset to Infinity. Thank you mate! More

by Flavier007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Munn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hello, we are pleased to hear of your experience with us here at Orlando INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We look forward to your next visit! Take care!

April 29, 2021

Nice place and good staff and great job every time I go there they give quick service ..and nice staff and everyone is very friendly More

by ani_p26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Hagebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brevard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Munn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdel Naha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nino Naranjo, Richie Singh, Victor Mora
May 01, 2021 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 23, 2021

I have been been bringing my Aston here for Service for 8 years and they have been excellent. Don Byrd is a pleasure to work with and very helpful and knowledgeable when I have questions. More

by Jamesscelfo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Byrd
Apr 24, 2021 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 10, 2021

They were more than accommodating, very efficient, and a pleasure to work with! I have bought MANY vehicles and I have never been in and out of a dealership that fast in my life. AND we left with an AMAZIN More

by Dawna Doering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 01, 2021

Had a great experience with Goran making my car purchase with Orlando Infiniti smooth and easy. Had some travel arrangements issues to deal with and Goran worked thru those with me to meet my arrival schedu More

by Marvin O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Wilson
Apr 02, 2021 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi Marvin, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 28, 2021

A shame I can't leave negative stars.Never would I A shame I can't leave negative stars. Never would I recommend this dealership!!!!! Please make the drive and go to Tampa if you are going to purchas More

by 1970skw
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Terry
Apr 17, 2021 -

Orlando INFINITI/Aston Martin/LOTUS responded

Reader beware: Playing two dealerships off against one another inevitably leads to a less than desirable result. As was the case here. The customer was dealing remotely with our Sanford location and our Orlando location at the same time, unbeknownst to us. The vehicle was subsequently sold to a walk-in buyer at the Sanford store. As a matter of courtesy, we inform the customer of that development. We spoke directly to the customer to inform her that we did not have another vehicle to match your criteria, but what we did have was a newer version of the model. Unfortunately for her, it was equipped with considerably more features that commanded a higher market price. The customer was interested in acquiring this newer vehicle but at the same price as the older model with less equipment. We declined her offer which then started the maelstrom of negative reviews. Unfortunate that she elected to take such a path, but there you have it.

March 27, 2021

Loved the service. Everything taken care of.. get my car back better then How I received it. Got my loaner with no wait and no hesitation. Will always drive an Infiniti More

by Christopher.desir0727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
Mar 29, 2021 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi Christopher, thank you so much for your positive comments about Orlando INFINITI! We're looking forward to your next visit with us!

March 20, 2021

Easiest, smoothest and quickest transaction I have ever done. Goran was such a pleasure to work with! He gave me an excellent deal without any hassle! I plan to do all future business with him moving forwa More

by tracybarbosa2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Orlando INFINITI/Aston Martin/LOTUS responded

Tracy, thank you for your great feedback! Our team here at Orlando INFINITI sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Our team is available should you require any extra help. Take care!

March 08, 2021

Gay from Sales and Tyler from Service are the best guys to work with. Overall, these guys really go above and beyond for the customer. More

by Clinton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McNicol
Mar 10, 2021 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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