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Orlando INFINITI/Aston Martin/LOTUS

Orlando, FL

Overview
Employees
Reviews
Vehicles
5.0
807 Reviews
Central Florida's Premier Luxury Automobile Dealer Orlando INFINITI, Aston Martin ORLANDO, Lotus ORLANDO & MOKE America Orlando – conveniently located in one setting adjacent to the Mall at Millenia. The Orlando Premier Collection is driven by a Credo of service excellence which also serves as a cultural foundation, from the top down, and the bottom up. Fashioned after the legendary service Credo of The Ritz Carlton group of luxury hotels, the Orlando Premier Collection energizes the same values and philosophies that deliver the very best in customer service and The Total Ownership Experience. The Orlando Premier Collection dedicates itself to the needs of our guests. Our focus has always been to provide the very highest levels of personal service to ensure our guests enjoy a truly exceptional experience and a sense of well-being.
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4237 Millenia Blvd

Orlando, FL

32839

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Showing 807 reviews

June 13, 2022

Service advisor Kavette took care of me and my vehicle. Oh yes in a very good and timely manner. I even receive proposed actions to take for the next trip. Excellent overall experience. More

by Major
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Burrel
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Jun 14, 2022 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi Major, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 12, 2022

Service Team are a well oiled machine! From when you pull up. Greeted with a smile and respect. Ask for Sarah, she is an amazing service rep More

by sales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Morris
Report | Print
May 13, 2022 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, thank you so much for your kind words about your experience here at Orlando INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2022

Everyone I encountered was professional and friendly. The system moved quickly and didn't waste my time. More

by Johnbeastman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Gibson
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May 10, 2022 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 29, 2022

Excellent service. It could be a little more efficient. I think waiting two hours for tire rotation and oil change is too long. More

by henrygallego10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Singh
Report | Print
May 01, 2022 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 27, 2022

Richi provided excellent service. I had a problem connecting to apple car play and he took the time to ensure that the issue was resolved and working properly before I departed. Every More

by scummings1677
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Singh
Report | Print
Apr 29, 2022 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 22, 2022

Great dealership and buying experience. I would definitely recommend them for your next car purchase. More

by mrsharris1977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brevard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdel Naha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2022 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2022

Infiniti Orlando is a 5 star customer service dealership. I am always treated with respect and excellence! More

by Ttg73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Terry and Mr Angel
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Apr 21, 2022 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we are so happy to read such a great review about Orlando INFINITI! If you have any further questions, please give us a call. We're always happy to help!

February 19, 2022

This dealership has made me feel so proud to be a owner and drive a Infinity Q50 for there Exceptional service provided. Thank you Richie Singh for outstanding service. Fred More

by Freddyasencio79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Singh
Report | Print
Feb 22, 2022 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi. Thank you so much for your kind words about your experience here at Orlando INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you're ever in need of more help, please let us know! Until the next time we meet, take care!

February 18, 2022

Excellent customer service from start to finish. Purchased my lease out and both my salesman and finance person were amazing getting things negotiated and taken care of for me. Thanks to them I wa More

by KWH22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Scarpati and Nick Garofalo
Report | Print
Feb 21, 2022 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hello, thank you so much for your feedback about Orlando INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

February 11, 2022

Richi provided great knowledge and experience. Love Infinity not only for its quality but for having the best customer service and team . More

by Taniagarcia78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Singh
Report | Print
Feb 14, 2022 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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