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Orlando INFINITI/Aston Martin/LOTUS

Orlando, FL

5.0
807 Reviews
Central Florida's Premier Luxury Automobile Dealer Orlando INFINITI, Aston Martin ORLANDO, Lotus ORLANDO & MOKE America Orlando – conveniently located in one setting adjacent to the Mall at Millenia. The Orlando Premier Collection is driven by a Credo of service excellence which also serves as a cultural foundation, from the top down, and the bottom up. Fashioned after the legendary service Credo of The Ritz Carlton group of luxury hotels, the Orlando Premier Collection energizes the same values and philosophies that deliver the very best in customer service and The Total Ownership Experience. The Orlando Premier Collection dedicates itself to the needs of our guests. Our focus has always been to provide the very highest levels of personal service to ensure our guests enjoy a truly exceptional experience and a sense of well-being.
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4237 Millenia Blvd

Orlando, FL

32839

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Showing 807 reviews

June 09, 2023

Our experience at Orlando Infiniti was 2nd to none. Not only because of the product sold, but because of Levi Giroux who knows how to sell a car without being annoying. 5 star service all the way. Spe More

by Sandrac007.sc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Giroux
Jun 12, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we are pleased to hear of your experience with us here at Orlando INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 08, 2023

Excellent customer service knowledgeable and very kinda. I recommend Levi to anyone that visits this dealership. Purchasing my car was a smooth process 10/10. More

by Wdtorria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Giroux
Jun 11, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 07, 2023

Had an amazing experience at this dealership, all thanks to Levi. I wasn't really looking for a vehicle, and was more of a curiosity. Levi initially reached out to me while I was at work, and he was very pl More

by Nyhamid83
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Giroux
Jun 10, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, it really means a lot to us that you took the time to write such a positive review about Orlando INFINITI so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

May 30, 2023

Fantastic experience - Victor Mora was really great to deal with and dig an amazing job!!! More

by tmklym
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ (Finance Manager), Victor Mora
May 31, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi Tmklym, we are very happy to have provided you with such a positive experience!

May 31, 2023 -

tmklym responded

Great experience overall - I've been on the search for a new vehicle for the past year and value trust, transparency and a good deal. I refuse to pay a "market adjustment" that has plagued the country due to chip shortages and inventory being low - this should not be passed onto the consumer and crooked dealerships took advantage of the market. Infiniti/Aston Martin/Lotus of Orlando did the opposite - they doubled down on great customer service and invested in their incredible staff. Victor was amazing showing me any/all features associated with my QX60 and took the time to walk me through the benefits of owning an Infiniti - even after the dealership closed...he stayed behind well over an hour to make sure I had everything swapped out of my old vehicle and knew all the features of my new car...this was not necessary, but he took the time to make sure I was comfortable and overly satisfied with my QX60. I will tell all my friends and family about my positive experience and highly recommend they explore Infiniti Orlando for their next car purchase!!! 15 out 10 stars...seriously...they were that incredible and helpful in closing out a very long journey for me to buy a new vehicle!!

May 29, 2023

Victor was so courteous and patient with me. He was also professional and knowledgeable about the inventory he showed me. I will definitely share my experience with my friends. Thank you once a More

by Jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Mora
May 31, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi Jen, we're glad to hear our staff took such great care of you! Here at Orlando INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 28, 2023

I had a great experience with Goran! He doesn’t waste your time. Great customer service! I recommend him 100%! Great Sales Guy!! More

by cclassr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 25, 2023

Goran was friendly, professional and accommodating to our unique buying needs. He was prompt at responding but did not put any pressure on us. More

by rachelb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 23, 2023

Andrew was a fabulous person to work with. He was very personable, knowledgeable and put up with my goofy sense of humor!! It seemed like we had been friends for along time! His English acce More

by FlBucki
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Munn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 18, 2023

Great customer Service! I had the pleasure of working with Victor Mora at Orlando INFINITI and he was awesome! He was very patient and answered all my questions. Victor went More

by janellewilliams18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Mora
May 12, 2023

Andrew Munn was a pleasure to work with from start to finish! We called about a vehicle we saw on line and Andrew got together all the info to answer our questions promptly. We went in the next day to More

by Grantforsthoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Munn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we are pleased to hear of your experience with us here at Orlando INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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