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Orlando INFINITI/Aston Martin/LOTUS

Orlando, FL

5.0
807 Reviews
Central Florida's Premier Luxury Automobile Dealer Orlando INFINITI, Aston Martin ORLANDO, Lotus ORLANDO & MOKE America Orlando – conveniently located in one setting adjacent to the Mall at Millenia. The Orlando Premier Collection is driven by a Credo of service excellence which also serves as a cultural foundation, from the top down, and the bottom up. Fashioned after the legendary service Credo of The Ritz Carlton group of luxury hotels, the Orlando Premier Collection energizes the same values and philosophies that deliver the very best in customer service and The Total Ownership Experience. The Orlando Premier Collection dedicates itself to the needs of our guests. Our focus has always been to provide the very highest levels of personal service to ensure our guests enjoy a truly exceptional experience and a sense of well-being.
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4237 Millenia Blvd

Orlando, FL

32839

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Showing 807 reviews

September 04, 2023

Professional, courteous and patient customer service. Listened to the customer and did not exert any pressure. More

by derren.ciaglia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

September 04, 2023

Greatly appreciated the ease of purchasing a vehicle remotely with Andrew. The transaction was seamless, and was pleased with the personable approach he took. More

by rm23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Munn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we're happy you found our staff to be so supportive during your experience here at Orlando INFINITI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2023

This is our 16th Infiniti! The customer, service, and support we get from Orlando Infiniti is stellar. More

by Tiswhatitis57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Brevard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Munn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Kuenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, thank you for your great feedback! Our team here at Orlando INFINITI sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

August 31, 2023

Incredible car buying experience. Goran worked with me from out of state so when I got to the dealership it was smooth. The car had a few issues I didn’t like and the service departme More

by notsatisfied22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 30, 2023

We were first introduced to Victor back in March of 2023 with a trade-in and he was very professional, efficient, and candid about the valuation. He was very insightful and courteous, and helpful throughou More

by givegreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Brevard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Mora
Sep 03, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, thank you so much for your feedback about Orlando INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 29, 2023

Victor is the absolute best of the best. The quality and service of this dealer is unmatched. More

by Jbonilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Mora
Sep 03, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Orlando INFINITI for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

August 26, 2023

Awesome experience with Andrew,process was very smooth as traded my 2014 for a 2020. More

by Luvinmusic1214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Munn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, thank you so much for your kind words about your experience here at Orlando INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

August 22, 2023

Orlando Infiniti is a beautiful dealership with helpful staff. Victor Mora is an amazing salesman who demonstrated compassion and flexibility for our personal situation. He was kind and maintained good c More

by andrea.berry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Mora
Sep 01, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, thank you so much for your kind words about your experience here at Orlando INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

August 18, 2023

He has been extremely helpful and very sweet. Came into the dealership looking at used cars and he wasn’t pushy like other agents at dealerships can be. He understood the situation I was in and d More

by CADAHLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Mora
Sep 01, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we are pleased to hear of your experience with us here at Orlando INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

August 17, 2023

Andrew was very helpful and did not pressure me in the entire process. Answered my questions in a timely manner. More

by jjdeabreu303
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Munn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we are pleased to hear of your experience with us here at Orlando INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

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