Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Orlando INFINITI/Aston Martin/LOTUS
Orlando, FL
807 Reviews
Central Florida's Premier Luxury Automobile Dealer
Orlando INFINITI, Aston Martin ORLANDO, Lotus ORLANDO & MOKE America Orlando – conveniently located in one setting adjacent to the Mall at Millenia.
The Orlando Premier Collection is driven by a Credo of service excellence which also serves as a cultural foundation, from the top down, and the bottom up. Fashioned after the legendary service Credo of The Ritz Carlton group of luxury hotels, the Orlando Premier Collection energizes the same values and philosophies that deliver the very best in customer service and The Total Ownership Experience.
The Orlando Premier Collection dedicates itself to the needs of our guests. Our focus has always been to provide the very highest levels of personal service to ensure our guests enjoy a truly exceptional experience and a sense of well-being.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 807 reviews
December 24, 2023
We had an excellent experience at Orlando Infiniti. They were very helpful, kind, and gracious. They were very helpful, kind, and gracious. More
by Lauren.jones1995
December 23, 2023
Orlando Infiniti is a clean and very courteous dealership with a high quality staff, automobile selection and service team. with a high quality staff, automobile selection and service team. More
by smmack20
December 22, 2023
Great customer service. Rafael and Nick were wonderful to work with and made the entire process extremely smooth. Rafael and Nick were wonderful to work with and made the entire process extremely smooth. More
by Keith
December 22, 2023
Salesman, dealerahip, and staff were awesome! Leasing my Infiniti QX50 experience could not have been easier. Their follow-up and customer service sets a new standard. I love my car! Leasing my Infiniti QX50 experience could not have been easier. Their follow-up and customer service sets a new standard. I love my car! More
by aehernandez9160
Employees Worked With
Rafael Hernandez
December 22, 2023
Victor was great to work with and made the online buying experience very easy. I asked for some pictures of specific things and he provided them quickly. He communicated very well throughout the process. Wh experience very easy. I asked for some pictures of specific things and he provided them quickly. He communicated very well throughout the process. When I got the vehicle it was exactly as described. I would buy from Orlando Infiniti again simply because of how easy the process was. More
by raybama
December 22, 2023
Goran went above and beyond to help me find my new ride. I came in to look at a used Dodge Pickup they had on the lot but I didn't like it. Goran thought of me when a trade came in and I rushed down to take I came in to look at a used Dodge Pickup they had on the lot but I didn't like it. Goran thought of me when a trade came in and I rushed down to take a look. Let's just say I'm a month in and loving my new truck. Thank you so much for the exceptional customer service! More
by dvdslw45
December 21, 2023
The team at Orlando Infiniti are world class. From the moment you enter the property this team will treat you with respect, patience and care. Andrew Munn is simply Best in Class! His no press From the moment you enter the property this team will treat you with respect, patience and care. Andrew Munn is simply Best in Class! His no pressure and thoughtful guidance made the decision to purchase our vehicle an enjoyable experience. The facilities are modern, clean and enhance your experience but it was Andrew and the team that I appreciated and valued most. I highly recommend this dealership and Sales Consultant Andrew Munn. More
by Tlara001
December 20, 2023
Great dealership to work with. Very responsive and the no haggle great prices makes it a great experience Very responsive and the no haggle great prices makes it a great experience More
by Ainshan08
December 17, 2023
Excelete. Estamos muy contento con Andrew Munn por su buen servicio, les damos 5 estrella. Estamos muy contento con Andrew Munn por su buen servicio, les damos 5 estrella. More
by Yvelisseaquino
Employees Worked With
December 15, 2023
Goran made this experience as easy and faster as any buyer would expect. His communication and listening skills are amazing. Would recommend this dealership, but will recommend him to guide you from the buyer would expect. His communication and listening skills are amazing. Would recommend this dealership, but will recommend him to guide you from the beginning to the end of your purchase. More
by Natacha Valencia
