Orlando INFINITI/Aston Martin/LOTUS

Vic, Awesome job in facilitating the purchase of getting my wife back in her preferential brand. Your knowledge of features of not only infiniti but Lincoln , our top 2 choices, were invaluable. You maintai my wife back in her preferential brand. Your knowledge of features of not only infiniti but Lincoln , our top 2 choices, were invaluable. You maintained an acceptable level of communication both before and after the sale. Thanks for advocating what we call small victories in the negation process too resulting in us recieving 2k more for our trade. Your visual cues noting my sports affiliation, sharing a little about you, your sig other etc added to the personal touch and made the process smooth. To note, you juggled many potential buyers at a time but didn't forget about us in the process. I was also impressed when you were considerate of you fellow salesmen by giving us the choice who we wanted to continue working with. We are happy with our choice. Keep up the good work. More

20230309 - Update: We're in the process of ordering the new key from a local dealer (90 miles away). The dealership paid for this key and made it right. Changed my review to 5 star! Thank you!! We went new key from a local dealer (90 miles away). The dealership paid for this key and made it right. Changed my review to 5 star! Thank you!! We went to this dealer to purchase a specific used car which they had on their lot. The sales experiences while at the dealer was typical, quick and painless. We picked up the car the next day and it had been cleaned and detailed. More

I identified a well-priced vehicle online. When I made an inquiry about it I was contacted by Victor Ballesteros. I was navigating this from out of state, assisting my daughter for her first c When I made an inquiry about it I was contacted by Victor Ballesteros. I was navigating this from out of state, assisting my daughter for her first car purchase. All I can say is thank God Victor was my point of contact. He was transparent, professional, prompt and clear in all communications, and he went above and beyond to give us peace of mind. I coordinated for the car to get an independent inspection, he took the car there for us and picked it up. He gave me the information for the dealership that performed a key repair so I could get the documentation for our records. He met with my daughter for the test drive and also at time of purchase. He ensure she had a new battery, full tank of gas and that the car was freshly washed and detailed. I was hundreds of miles away but working with Victor gave me peace of mind for my daughter. Thomas was the gentleman who worked with us in financing. I was on the phone during the transaction and again, he very professional and patient. He explained everything in detail. We had an excellent experience with both Victor and Thomas and I recommend this business based on that. Thank you!! More

I am very pleased with the experience and Victor was the best. He was so welcoming and he made the experience extremely wonderful. Never has shopping for a car been so easy. Victor made it so easy. Plus the best. He was so welcoming and he made the experience extremely wonderful. Never has shopping for a car been so easy. Victor made it so easy. Plus the dealership ambiance was top notch. More

Mike has been a wonderful sales representative through my entire car shopping experience. He has made this experience nice, quick and easy. I have been looking for the perfect car since December 2023. We kep entire car shopping experience. He has made this experience nice, quick and easy. I have been looking for the perfect car since December 2023. We kept in contact until we found the perfect car. He communicate with through the entire process and was very professional. Thanks so much Mike!! You’re truly the best. More

Very kind and understanding. Helped answer any questions I had and helped me pick out the perfect vehicle. Helped answer any questions I had and helped me pick out the perfect vehicle. More

Victor Ballesteros’ customer service is exceptional. The entire dealer staff is very courteous and helpful. The entire dealer staff is very courteous and helpful. More

Andrew was a pleasure to do business with. I appreciated his honesty and felt he really listened to my wants. Highly recommend him! I appreciated his honesty and felt he really listened to my wants. Highly recommend him! More

Goran is a gem, drove in from Louisiana for my second car, in and out in 45min. As promised the agreed upon deal was exactly as we agreed upon. Orlando Infiniti is blessed to have this young man. His fol car, in and out in 45min. As promised the agreed upon deal was exactly as we agreed upon. Orlando Infiniti is blessed to have this young man. His follow up during the last 2 years always makes it worth driving 1000 miles to buy a car vs 8 miles for my home. Goran is the man along with the team there when buying a car. 45 minutes More

Words can express how thankful I am for Victor. He went above and beyond to help me get my car. I originally ended up at Infiniti service center because my car shut down on the highway. After findi He went above and beyond to help me get my car. I originally ended up at Infiniti service center because my car shut down on the highway. After finding out my cars repairs were going to cost more than the car itself, I was then introduced to Victor. He showed me my options and worked his magic. I can say I’m leaving Orlando Inifiniti with a big smile on my face. More