Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Orlando INFINITI/Aston Martin/LOTUS
Orlando, FL
807 Reviews
Central Florida's Premier Luxury Automobile Dealer
Orlando INFINITI, Aston Martin ORLANDO, Lotus ORLANDO & MOKE America Orlando – conveniently located in one setting adjacent to the Mall at Millenia.
The Orlando Premier Collection is driven by a Credo of service excellence which also serves as a cultural foundation, from the top down, and the bottom up. Fashioned after the legendary service Credo of The Ritz Carlton group of luxury hotels, the Orlando Premier Collection energizes the same values and philosophies that deliver the very best in customer service and The Total Ownership Experience.
The Orlando Premier Collection dedicates itself to the needs of our guests. Our focus has always been to provide the very highest levels of personal service to ensure our guests enjoy a truly exceptional experience and a sense of well-being.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 807 reviews
June 15, 2024
Always have the best experience with Goran and the managers at Orlando Infiniti. Helpful, understanding and determined to make me happy while working to ensure the process is smooth and hassle-free. W managers at Orlando Infiniti. Helpful, understanding and determined to make me happy while working to ensure the process is smooth and hassle-free. Will always come back. More
by Michaelcello
June 13, 2024
This is the 2nd business we closed with Goran, and his Excellent customer service. It is harder for me to buy an outfit than a vehicle with him and the Finance team. Excellent customer service. It is harder for me to buy an outfit than a vehicle with him and the Finance team. More
by Natacha Valencia
June 12, 2024
Andrew was a complete gentleman, no pressure tactics needed as he detailed every feature of the car. Then, the dealer itself worked with me, as there were limitations as to how much I was able to withdr needed as he detailed every feature of the car. Then, the dealer itself worked with me, as there were limitations as to how much I was able to withdraw in one day. If you’re on need of a quality vehicle, go see Andrew at Infinity of Orlando. Great service and vehicles. More
by hvangas
Employees Worked With
June 11, 2024
Wonderful experience at Orlando Infiniti and with Andrew. Seemless and no pressure at all. He was amazing and would buy another one from him again in a heartbeat. I have had 2 other QX60's and this new mod Seemless and no pressure at all. He was amazing and would buy another one from him again in a heartbeat. I have had 2 other QX60's and this new model is incredible! More
by andreawhiddon
June 07, 2024
This was the best car buying experience I have ever had. I inquired through e-mail and I was lucky to have Damien reply. He is a true profesional and genuinely cares for his clients. I hope I get a chanc I inquired through e-mail and I was lucky to have Damien reply. He is a true profesional and genuinely cares for his clients. I hope I get a chance to buy another vehicle from him someday! More
by Matt and Blake
Employees Worked With
Other Employees :
Two unknown service guys…. They ver very personable and added value to our experience.
June 07, 2024
Marvin is an outstanding salesperson. Excellent attention to detail and service. He should get a bonus.! Thank you Tom and Jerry it was wonderful meeting you. Excellent attention to detail and service. He should get a bonus.! Thank you Tom and Jerry it was wonderful meeting you. More
by Jan 😀
June 06, 2024
This is my 3rd purchase from Orlando Infiniti - I have never been disappointed by the service received from anyone there but this sales experience with Andrew Munn was hands down the best! He made conta never been disappointed by the service received from anyone there but this sales experience with Andrew Munn was hands down the best! He made contact several weeks ago knowing that my lease was coming up, was super helpful and was able to get me in the exact car I wanted. Definitely looking forward to enjoying this vehicle but will, no doubt, be reaching out to Andrew in 3 years when it is time for a new one! Entire team at Orlando Infiniti is amazing and I truly appreciate the service they deliver. More
by Kryan225
Employees Worked With
Other Employees :
Sara Gibson in Service is awesome!
June 05, 2024
The Infiniti dealership is beautiful and super to work with! Marvin Lino is a fantastic person- very professional, polite, knowledgeable and makes you feel like he truly cares. He was very thorough with with! Marvin Lino is a fantastic person- very professional, polite, knowledgeable and makes you feel like he truly cares. He was very thorough with explaining the car’s options and has followed up a couple of times since purchasing it 4 days ago. I will definitely be recommending him to everyone I know looking for a car. The sale process was efficient and smooth and Nicolas Garofalo was also awesome to work with. Thank you- I love my new QX50! More
by smhensel1025
June 05, 2024
The quality of service that I received from Marvin and team was amazing! They truly made the experience and overall process very comfortable and easy! Marvin was very knowledgeable and friendly! We will b team was amazing! They truly made the experience and overall process very comfortable and easy! Marvin was very knowledgeable and friendly! We will be referring our friends and family to the team. Brandon and Tom were also amazing. Thank you so much!! Love my car! More
by Bailey_brianna
