Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Orland Toyota
Tinley Park, IL
1,488 Reviews
Our Kowalis Family Toyota Car Dealership in Tinley Park, IL
In the 70’s the Kowalis family started something great. They started a chain of car dealerships that has remained focused on the customer above all else. We want to provide a different kind of car dealership experience. We want to be here for you when you need us.
It doesn’t matter if you need a new Toyota, Toyota service, or if you just want to talk to somebody about something, our Orland Toyota team is always ready to help and listen. For decades, our family has served this community, and we would love a chance to earn your business right here in Tinley Park. Let us be your Chicagoland dealership.
Family is important to us, and when you come to Orland Toyota, we will treat you like a part of the family. That is why we have customers come to us from miles around including Orland Park, Joliet, Naperville, Oak Forest, Romeoville, Harvey, Chicago Heights, Burbank, and Calumet City.
People drive passed other dealerships just to get to our amazing Toyota inventory and get some of our amazing service. We frequently have customers come to us from North Chicago and even farther, and we are always willing to cater to our out-of-state-customers. We have a huge catalog of vehicles, and our dealership features one of the largest indoor Certified Pre-owned Toyota showrooms.
We have all the most popular Toyota models in stock and ready to go. If you are looking for Camry, Corolla, Rav4, or any of the other amazing Toyota models, then you have come to the right place. Our staff will take the time to make sure that you get the best vehicle for you and your needs. At Orland Toyota, we listen to our customers, and we will always provide you with what you are looking for.
Are you looking for something used, then you have come to the right place. We have a huge collection of Certified Pre-owned Toyota vehicles all of which will be a quality option for you and your family. We take pride in our used inventory, and every vehicle on our lot is inspected for quality, reliability, and safety before it ever gets a price tag. Come to Orland Toyota, where we will get you into the car that you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,488 reviews
June 17, 2014
Orland Toyota Scion Comes Highly Recommended I highly recommend Orland Toyota Scion in Tinley Park, IL. My sales person, Thomas (Tassi) Pavlopoulos, was very patient and helpful over the two week I highly recommend Orland Toyota Scion in Tinley Park, IL. My sales person, Thomas (Tassi) Pavlopoulos, was very patient and helpful over the two weeks or so that it took me to make a decision regarding the vehicle that I wanted and the buy / lease option. We looked at multiple vehicle and lease options. He ran the numbers for me on several options. He sat with me and went over each option on several occations (and never looked frustrated). When I met him I told him it would take me at least two weeks to make a decision and he really seemed to understand. I got the feeling that he wanted me to make the right decision as much as I wanted it to be right. In the end I received the exact vehicle that I wanted (Tassi even went and picked it up for me the day that they delivered it to me) and couldn't be happier with it. The leasing process was easy and fast. And all of my dealings with this dealership have been great. All of the staff is friendly and helpful, also. More
by tcreview
Employees Worked With
Sue Jimenez, Thomas Pavlopoulos
June 15, 2014
Best Toyota Dealership Ever! My mother purchased her 1st Toyota at this dealership over 14 years ago. She test drove a new 2000 Camry and became hooked, she was still in love with My mother purchased her 1st Toyota at this dealership over 14 years ago. She test drove a new 2000 Camry and became hooked, she was still in love with her car up until a few weeks ago when an elderly couple decided to stop for a duck family crossing the street. After being assured that she didn't suffer any injuries, we waited to see what the insurance company was going to do with the car. When the word came back from the body shop that the car was going to be to expensive to fix, she was devastated! Her Camry that never ever gave her a lick of trouble, was gone. She called me crying that she was never going to find another car like that again! A few days after she calmed down we went back to the dealership that she bought her Camry from (Orland Toyota) and was introduced to Tom Vaughan. Tom made her experience a pleasant one, never pressuring her, informing her the whole time about how far the Camry has come compared to her 2000 model. With the help of Tom Moore, they both made it happen. She is now the proud owner of a 2014.5 Toyota Camry and I'm happy that she's happy because everyone knows that if Mom's not happy, nobody is. Thank you, A very relieved son. More
by Pete277
Employees Worked With
Tom Vaughan, Tom Moore
June 15, 2014
Awesome Service Today I purchased a car @ the Orland Toyota (Rav4 XLE 2014). I was given the best service. Josh was extremely helpful, courtesy, and friendly. He e Today I purchased a car @ the Orland Toyota (Rav4 XLE 2014). I was given the best service. Josh was extremely helpful, courtesy, and friendly. He ensured I understood everything about the car I was purchasing. I did visit two other dealerships before I came to his dealership and I had almost given up hope on finding my dream car. Both Sue & Josh helped me find the car I needed and fit my needs. I could not be happier with this experience. This dealership was well organized and well stocked with a variety of Cars/SUV's. Sue & Josh immediately found what I was looking for and ensured I was happy. They are both great assets to this dealership and I would recommend them if you are looking to buy a Toyota. I feel amazing about my purchase and I feel like I got the best deal. Thank you very much Sue & Josh and I will ensure to let all my friends and family know when they decide to purchase a new car. More
by sosafayt
Employees Worked With
Sue Jimenez
June 14, 2014
Breath of fresh air! My father and I, experienced negotiators, came to orland toyota for the first time yesterday. Our experience was excellent! We had walked out of two o My father and I, experienced negotiators, came to orland toyota for the first time yesterday. Our experience was excellent! We had walked out of two other dealerships prior to orland and from the very beginning Josh was up front, could tell we were serious, and didnt play games. We agreed on an excellent price and Josh was amazing to work with. I would recommend orland toyota as well as our sales consultant Josh Tornabeni. We will definitely be returning to negotiate future vehicles. More
by pmpederson7
June 13, 2014
Beware, scammers, and liers I went to view a used car that was listed for $6990 on the car and internet (which they had listed as a white Monte Carlo, but it was actually Burgund I went to view a used car that was listed for $6990 on the car and internet (which they had listed as a white Monte Carlo, but it was actually Burgundy). When I went to discuss trading my car in for the Monte Carlo. The sales men took the Kelly Blue Book papers, crossed out the numbers in red ink and put the values in red ink that they wanted. Than came over to me, saying that the car they were selling advertised for $6990 was actually $8000, and it was a $4000 difference from the value they put on my car, and how was I going to pay the difference? Cash or finance? I was like what you just changed an advertised price of $6990 to over $8000 a much higher price??? Scammers, that is totally illegal. I called to let the General manager know what happened so they could address these two sales men who are giving not only their dealership a bad name but all car sales people a bad name. Later that day the " manager" of the used car lot Michael Browner calls me, lies to me over and over in the phone call, first he tells me that he was the sales man that did that, and he tries to lie and say he did not ask me how I was going to pay for it, but I yelled and called him out on his lie, than he says "well actually it was not me, it was John my sales man who did that, really what kind of games are you playing and made a horrible situation even worst. Than he says I demanded $8000 for my trade in, I said that was a complete lie, I never placed a value on my car. He lied over and over again on the phone, changing his story numerous times, which I did point out to him. I can not believe he would call a customer who complained, try to lie his way out of a complaint, get called out for his lies by the customer and still thinks he is going to score a deal. Really???? They record their phone calls, so I called the main number asking to speak with the Manager over this person and told them what again happened. How can you have people who are obviously discriminating against a female, than do illegal price changes that suites them, and than lie over and over again. Avoid this dealership at all costs. They have not ethics, morals or character. Than the guy after pulling this crap, lying to me over and over and getting caught thinks he can strike a deal with me. Are you kidding???? Do yourself a favor, avoid the stress and harassment, do not go here. If you look at their facebook page, there seems to be an ongoing issue with this dealership. I also called the headquarters of Toyota to let them know how this dealership is representing their brand. More
by vsucich
Employees Worked With
John Davison
June 13, 2014
Very Happy Customer We purchased our new vehicle from Brittany and she was great. She was very friendly, knowledgable and never pushy. She made us feel free to make our d We purchased our new vehicle from Brittany and she was great. She was very friendly, knowledgable and never pushy. She made us feel free to make our decision. More
by Hortizcorolla
Employees Worked With
Brittany Ellison
June 09, 2014
Best Salesperson EVER!!!!!! She was very receptive to our needs and gave us what we wanted in a car and more. she explained everything to our satisfaction and told us to just cal She was very receptive to our needs and gave us what we wanted in a car and more. she explained everything to our satisfaction and told us to just call or come in if there are any problems. More
by tablin1
Employees Worked With
Brittany Ellison
June 04, 2014
Fast, honest and thorough Josh is an excellent person to deal with. He certainly made it easy and was very helpful without being frustrating. He really knew his product andan Josh is an excellent person to deal with. He certainly made it easy and was very helpful without being frustrating. He really knew his product andanswered every question for us without any hesitation. He gave us a fair price and did not try to be difficult int hat discussion - honest and fast! we really knew the car was priced well and it was clear that the people at Orland know that the buyer is sophisticated and has access to a lot of information so there is no reason to make this a difficult process anymore. It certainly made a difference for us and we recommend Josh and the group at Orland to anyone! More
by cmoellenkamp
June 03, 2014
Toyota Camry 2014.5 This was my first car buying experience and I am glad that I chose Orland Toyota! The service was great and the car is just what I was looking for. Mr This was my first car buying experience and I am glad that I chose Orland Toyota! The service was great and the car is just what I was looking for. Mr. Frank Pelegrino did an outstanding job assisting me throughout he process. More
by Mikelarson14
Employees Worked With
Chris Kowalis
June 03, 2014
Great Experience! Rima made the purchase of our 4runner stress free! She was professional, knowledgeable, and very friendly. She took time to explain all the features Rima made the purchase of our 4runner stress free! She was professional, knowledgeable, and very friendly. She took time to explain all the features and to make sure it was the right fit for me. I would recommend purchasing a car from her - she and the experience were great! THANKS! More
by tsinegal
Employees Worked With
Rima Hamad
