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Orland Toyota

Tinley Park, IL

4.1
1,488 Reviews
Our Kowalis Family Toyota Car Dealership in Tinley Park, IL In the 70’s the Kowalis family started something great. They started a chain of car dealerships that has remained focused on the customer above all else. We want to provide a different kind of car dealership experience. We want to be here for you when you need us. It doesn’t matter if you need a new Toyota, Toyota service, or if you just want to talk to somebody about something, our Orland Toyota team is always ready to help and listen. For decades, our family has served this community, and we would love a chance to earn your business right here in Tinley Park. Let us be your Chicagoland dealership. Family is important to us, and when you come to Orland Toyota, we will treat you like a part of the family. That is why we have customers come to us from miles around including Orland Park, Joliet, Naperville, Oak Forest, Romeoville, Harvey, Chicago Heights, Burbank, and Calumet City. People drive passed other dealerships just to get to our amazing Toyota inventory and get some of our amazing service. We frequently have customers come to us from North Chicago and even farther, and we are always willing to cater to our out-of-state-customers. We have a huge catalog of vehicles, and our dealership features one of the largest indoor Certified Pre-owned Toyota showrooms. We have all the most popular Toyota models in stock and ready to go. If you are looking for Camry, Corolla, Rav4, or any of the other amazing Toyota models, then you have come to the right place. Our staff will take the time to make sure that you get the best vehicle for you and your needs. At Orland Toyota, we listen to our customers, and we will always provide you with what you are looking for. Are you looking for something used, then you have come to the right place. We have a huge collection of Certified Pre-owned Toyota vehicles all of which will be a quality option for you and your family. We take pride in our used inventory, and every vehicle on our lot is inspected for quality, reliability, and safety before it ever gets a price tag. Come to Orland Toyota, where we will get you into the car that you deserve.
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8505 W 159th Street

Tinley Park, IL

60487

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Showing 1,488 reviews

April 11, 2022

The service department at Orland Toyota is first rate. Tony, my advisor, was able to squeeze me in on a busy Monday. My car wouldn’t start, so after a jumpstart, I was able to drive in. In a matter of a f More

by lauraj1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Camacho
Apr 12, 2022 -

Orland Toyota responded

Hi Laura - We really appreciate your confidence in our service team! Thank you for choosing Orland Toyota and for highlighting Tony's great work. We hope to see you again down the road!

April 08, 2022

Before I notice oil underneath my 4Runner two days after my oil and filter change at your dealership, I gave you a five star rating but now I’ll have to take it back. This is not suppose to happen not here. More

by Chaneydoug76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felix and Jim
Apr 08, 2022 -

Orland Toyota responded

Doug - I'm so sorry to see this feedback. If there was a mistake on our end then we certainly want to make things right for you. Please give me a call at your earliest convenience so that I can assist you. Thank you, John Ficaro - Service Manager - 708-336-7236

Apr 10, 2022 -

Chaneydoug76 responded

I know everyone makes mistakes, You just don’t expect that from one of or leading car dealerships in Chicago. It just surprise me when I noticed it. Went back that morning and got it corrected, maybe next oil change will be on Toyota. Hope there’s no engine damage. Glad I caught it early.

April 07, 2022

I purchased my car from Orland Toyota. I live in Chicago, but prefer to have service at Orland Toyota. I trust them and the service is excellent! More

by mfewell23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 07, 2022 -

Orland Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you are confident in the Orland Toyota team to get the job done. Drive safely, and we hope to see you back again down the road!

April 06, 2022

Very attentive and addresses all my needs on service concerns especially Jim Faciana. I also appreciate the fact that they always fill up my washer fluid when I Pull in the service garage. More

by Jredmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Faciana
Apr 06, 2022 -

Orland Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jim and the Orland Toyota team. Drive safely, and we hope to see you back again down the road!

April 05, 2022

The gentleman that checked me in was courteous, but gave me 1 1/2-2 hr time range for oil change and tire rotation. I felt this was excessive, considering I did have a earlier morning scheduled appointment. More

by Tbjtne
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim, service greeter
Apr 06, 2022 -

Orland Toyota responded

We pride ourselves on exceptional service and while I am happy to hear our team provided courteous customer service, I want to apologize that you were kept waiting. We understand that our customers value their time and I will certainly address this feedback with the team. I hope for another chance to impress you down the road, and if there is anything else we can do for you, please consider giving me a call. Thank you, John Ficaro - Service Manager - 708-336-7236

March 31, 2022

As always, Orland Toyota’s service was excellent. In particular, our service manager, Tony, was both helpful and courteous, keeping us fully informed about the work being done. Thanks! Sharon & More

by Jamescrichmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in Service Department
Mar 31, 2022 -

Orland Toyota responded

Sharon & Jim, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Tony and the Orland Toyota team. Drive safely, and we hope to see you back again down the road!

March 22, 2022

Clean, courteous, trustworthy and knowledgeable. Always a good experience. Highly recommend Orland Toyota and Jim Faciana. More

by Pmalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Faciana
Mar 22, 2022 -

Orland Toyota responded

Your recommendation of Jim and the team is truly appreciated! Thank you for choosing Orland Toyota and for stopping by to share your experience. We hope to see you again down the road!

March 19, 2022

Service department is the best. I love the consistency of the service team and how I usually have the same advisor no matter how long it is between appointments. Jim answers all my More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim F.
Mar 21, 2022 -

Orland Toyota responded

Rebecca - It means so much that you would say our service department is the best. Thank you for being part of the Orland Toyota family and recommending us! We love that you can trust Jim and our team to get you back on the road quickly. Enjoy your week!

March 15, 2022

Excellent job from start to end Joce was great at explaining and calling me to inform through the whole process More

by Jovita Streff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Deuser
Mar 15, 2022 -

Orland Toyota responded

Jovita, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Joce and the Orland Toyota team. Drive safely, and we hope to see you back!

March 07, 2022

Very efficient, didnt have to wait too long. Upside from some rude lady cutting in front of me while I waited to enter the garage everything went well. More

by Irishorange3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 08, 2022 -

Orland Toyota responded

Thanks for taking a moment to let us know that we did a great job assisting with your service needs. We're always here to help! - The Orland Toyota Team

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