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Orland Toyota

Tinley Park, IL

4.4
1,486 Reviews

8505 W 159th Street

Tinley Park, IL

60487

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Showing 1,486 reviews

May 05, 2015

Worst dealer EVER! We tried to purchase a vehicle from this dealer and had a very bad experience. We had made an appointment to view a vehicle that we had throughly res More

by Josabob76
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Hector Torres, Tom Vaughan, Tom Moore
May 21, 2015 -

Orland Toyota responded

When the customer was here we agreed to a selling price with the customer. He asked to leave a deposit until he could his father. We accepted the offer of deposit but when the bill of sale was presented to receipt the deposit the customer raised his voice in the showroom because he did not want to pay taxes for the vehicle. The manager went to speak with the customer and explained the money for taxes and license plates goes to the state and not the dealer. The customer then left. 2 days later the customer called back with renewed interest in the vehicle but it had already been sold. We overall have a very high customer satisfaction rating and want to please our customers.

Jun 11, 2015 -

Josabob76 responded

What this dealer has written about the experience is NOT what happened to us. Perhaps if you do not know the facts you should not respond at all. We never had a bill of sale, in fact they would not take our deposit. I think this is a perfect example of how they try to detract from the real issue which is very poor customer service. Stay away from this dealership!

May 05, 2015

No pressure shopping I would recommend purchasing a car from Orland Toyota. Marek helped us find a certified vehicle That fit our budget. It was a pleasant experience More

by Luvcamrys2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxann Seckus, Marek Okreglak
May 04, 2015

great informative service Ka'el Zakiah is and excellent salesman. Got him on speed dial for when I want another toyota in the future. Thanks for an great experience! More

by noluvatall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ka'el Zakiah
April 30, 2015

great experiance 10 out of 10 Marek is very knowledgeable regarding 4Runners and helpful in explaining all of the features of the 2015. No pressure sales pitch and very friendly. More

by pullman
Customer Service
Recommend Dealer
Yes
Employees Worked With
Marek Okreglak, Marek Okreglak
April 28, 2015

was given a very good deal, and was worked with to get a lo. Very good dealer, easy to work with and over all great experience, and quality vehicles. Was able to buy a great car at a low price, More

by mikewest77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ka'el Zakiah
April 27, 2015

Thank You, Marek We wanted to thank you Marek, for selling us a great car for a good deal. Also I wanted to point out that Orland Toyota Scion has a very nice and cari More

by justyna123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marek Okreglak
April 27, 2015

Excellent sales and service I bought a used minivan recently. The overall experience was nothing less than excellent. Unlike other dealerships I have visited, these guys don't pr More

by mathai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mcmahon
April 27, 2015

Excellent Place to Buy a Car or Truck I had an excellent experience and received excellent service. I LOVE my new TRUCK!! I would highly recommend this dealership and my salesperson to any More

by mattkoci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Krajewski
April 21, 2015

Positive Experience - Marek was great! Worked with Marek for a little over a month. Wanted the Corolla; ended up coming back a few times before making final decision. He was super helpful a More

by cartoyotacar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxann Seckus, Marek Okreglak
April 20, 2015

Excellent customer service We were looking for a Highlander and we got one! Robert dealt with the sales. It was his first day at Toyota. I was impressed by his customer servi More

by La Rican
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bain
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