Orland Toyota

Dishonest Toyota Certified cars. A complete frustration of lies and improper representation of a used car. Be ready to get used and abused. They do not respect previous owners privacy A complete frustration of lies and improper representation of a used car. Be ready to get used and abused. They do not respect previous owners privacy. They do not respect your privacy. They didn't even clear out the previous owners Trips and personal information in the navigation system. buy certified and then get ready to suffer the lies. More

Personable and Professional All information about the auto I was interesting in purchasing was professionally covered by all involved; the salesman, his assistant and the finance All information about the auto I was interesting in purchasing was professionally covered by all involved; the salesman, his assistant and the finance office. This was very beneficial in assisting me in making my decision on the purchase. All that we came in contact at Orland Toyota was polite, curious and professional. The dealership was clean and presented all autos on display well. More

Nice experience The Toyota Sienna I bought was in very good condition, especially for a used vehicle. People were really friendly too. Thanks for making my experience The Toyota Sienna I bought was in very good condition, especially for a used vehicle. People were really friendly too. Thanks for making my experience a good one. More

Poor Customer Service from Used Car Sales Manager I have to say the sales associate (Patrick Akai) was great. Patrick's manager (I believe PJ) does not know what customer service means he did not spea I have to say the sales associate (Patrick Akai) was great. Patrick's manager (I believe PJ) does not know what customer service means he did not speak to me or even want any personal history on the trade in that I sold to the dealership for the car that I bought. Not once did he even speak or talk to me saying thank you for the purchase. It wasn't until I singed all the papers that I told Patrick about the Car Mod that I did for the 2008 GTI that was a trade in to the dealer. I ended up mentioning it to him so that if he sells the car at the dealership he could use that as a selling point and make another sale. I would recommend Patrick as a sales person but overall the dealership did not seem like it was welcoming. I also have to mention person I was working with signing all the papers was great to work with he really made the experience along with Patrick great. They seemed like the actually cared. Not like that Used Car Manager (PJ I believe) More

From Prius to Prius We had a Prius and upgraded to a new 2017 Prius. Love the gas mileage, love the safety security technology. The sales person who is experienced in ab We had a Prius and upgraded to a new 2017 Prius. Love the gas mileage, love the safety security technology. The sales person who is experienced in able to explain all features . We had a good experience at Orland Toyota. We are repeat customers purchasing a second car from them More

Ron banks is a very good salesmanbest I've ever dealt with Very helpfull Ron banks very polite and they try to help you as much as possible I give them a 10 star rating and recommend everyone to shop here Very helpfull Ron banks very polite and they try to help you as much as possible I give them a 10 star rating and recommend everyone to shop here More

Got a great car at a great price! Thank you Orland Toyota and Al Krajewski for making the purchase of our Toyota Camry a great experience. All our questions were answered in a knowled Thank you Orland Toyota and Al Krajewski for making the purchase of our Toyota Camry a great experience. All our questions were answered in a knowledgeable way which made our decision to purchase the Camry an easy one. I think we got a great car at a great price. More

Best car buying experience I've ever had! Started with internet search to which we received many offers. Visited a few of the dealers only to go through the "usual process" of being kicked up Started with internet search to which we received many offers. Visited a few of the dealers only to go through the "usual process" of being kicked up line to more song & dance of questionable offers. Was told by 1 dealer that "I'd get no better price than HIS anywhere!", you know, the usual song & dance! Well, I did get a price that was $1,700 lower than his & Orland Toyota did it! Dealt with the fantastic team at Orland Toyota by Email & phone & had a deal agreed to by phone without ever having to leave the house. Only had to go there & sign the paper work. NOTHING could have been easier & they did give me the best price I could find, I'm certain of that! I highly endorse Orland Toyota & they will be the 1st place I go if I'm ever in need of another car! More

PleasantExperience It was the best experience we have ever had when purchasing a vehicle. Everyone was friendly and the transaction went smooth and enjoyable. Thanks to It was the best experience we have ever had when purchasing a vehicle. Everyone was friendly and the transaction went smooth and enjoyable. Thanks to all! More

Great Experience From the moment we walked into dealership, we were greeted and matched up with a dealer. Gino was very informative about the two cars we were interest From the moment we walked into dealership, we were greeted and matched up with a dealer. Gino was very informative about the two cars we were interested in. We was patient with us and my husband and I had a real hard time deciding between the highlander and sienna. Gino made sure we test drove the exact trim level car we wanted, even though it was buried among cars. I never felt pressured to buy a car and the "numbers" part of the transaction, I felt like everyone was willing to work with you and make sure everything about the car purchase was a positive experience. Gino made sure before I left in my new car, I knew how everything worked, that my cell phone was hooked up properly, and that I knew how to preset radio/entertainment system. My family and usually go to a different toyota dealer in the area due to knowing people, I will always come here from now on! I didnt know anyone at the dealership, but everyone was so friendly, knowledgable, and professional I will be coming back to this dealer! More