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Orland Toyota

Tinley Park, IL

4.4
1,486 Reviews

8505 W 159th Street

Tinley Park, IL

60487

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Showing 1,486 reviews

July 05, 2022

First of all I would like to give Kudos to one of Orland Park Toyota sales person by the name of Adrian. He has been so helpful with me getting the vehicle that I desired. Adrian has always been available t More

by gbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
Jul 05, 2022 -

Orland Toyota responded

Thank you for your glowing review! We're delighted Adrian has provided attentive, communicative, and informative assistance to ensure all your questions are answered and you got the vehicle you wanted. Orland Toyota is honored to have earned your confidence and grateful for your recommendations. Enjoy your new ride!

July 02, 2022

Employees are awesome. The work is impeccable as far as I’m concerned. I have not had any reason to return for a correction. More

by Mary S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose from service
Jul 05, 2022 -

Orland Toyota responded

Hey Mary - thank you for the review. We're glad to hear that the team has always performed excellent work! See you next time.

June 29, 2022

I have a garage kept 2015 Highlander Limited with 118k miles. I recently noticed a noises coming from the front drivers side wheel and I brought it for service. Late last year I had new rotors all the way More

by jsd2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector Torres
Jun 30, 2022 -

Orland Toyota responded

I sincerely apologize for the issue you encountered working with us on the intermittent wheel noise. We strive to deliver seamless and straightforward service, and it is concerning to see that we let you down. I assure you that we will use this feedback to better our practices in the future. If you are willing to discuss this further, please feel free to reach out. Best, John Ficaro - Service Manager - 708-336-7236

Jun 30, 2022 -

jsd2121 responded

I've already spoken with you about it and you tried to talk over me while we were speaking. Also, the general manager, Hector, didn't even return my call and sent me to you. Not good customer service at all. You return peoples call, you listen to their point of view and work on a resolution together.

June 17, 2022

It’s very good dealership. Always easy to make appointments for servicing my vehicle. Work is done on time. More

by Ravalaruna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Jun 17, 2022 -

Orland Toyota responded

Our team is always happy to help you out! Thank you so much for choosing Orland Toyota and we'll see you next time!

June 15, 2022

It was very easy to make the appointment and on the day of the service it was extremely easy to check in thru my cellphone. Orland Toyota has the friendliest employees especially in the Service Dept. More

by Dermo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony in the Service Dept
Jun 16, 2022 -

Orland Toyota responded

We're glad our service team has earned your full confidence! Thank you for the kind words and for taking your automotive needs to Orland Toyota - we'll see you again next time! Take care.

June 03, 2022

They were great helped me with what I wanted told me pluses and minuses of what I was looking for absolutely no problems More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pearson
Jun 03, 2022 -

Orland Toyota responded

Wayne, thank you for the great review! We are so glad to hear that you had a successful experience working with the Orland Toyota team. Drive safely, and we hope to see you back again down the road!

May 31, 2022

Fast and efficient. Staff was pleasant and attentive. The waiting room was crowded but appeared they were able to take car of everyone. More

by Qtc708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in service
May 31, 2022 -

Qtc708 responded

Great service.

May 31, 2022 -

Orland Toyota responded

Our team will always be happy to help you out! Thank you so much for supporting Orland Toyota and we'll see you next time!

May 26, 2022

The staff was very professional, courteous, polite, Knowledgeable. I was informed how much time it would take to service my vehicle but it turned out to be Less time. I appreciate that. I am More

by pegs.raid.09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Benjamin James
May 26, 2022 -

Orland Toyota responded

It means a great deal that our commitment to great service stood out to you. Thanks so much for being a fan of Orland Toyota and we look forward to seeing you again next time!

May 25, 2022

The experience was excellent and professional. Jose was very helpful and professional. Thank you for your service. More

by babiesocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
May 25, 2022 -

Orland Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jose. Drive safely, and we hope to see you back again at Orland Toyota!

May 25, 2022

Felix was very patient and explained all the current and future repairs need within my timeframe. Thanks! More

by Jchem56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix
May 25, 2022 -

Orland Toyota responded

We are so happy that Felix and the team could give you a five-star experience! Thank you for choosing Orland Toyota and for stopping by to share your feedback. Drive safely!

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