Orland Toyota

Outstanding service Jim Faciana provides outstanding customer service and support. We make our appointments with him and he always exceeds our expectations with his atten Jim Faciana provides outstanding customer service and support. We make our appointments with him and he always exceeds our expectations with his attention to detail and helpful advice and recommendations. More

Great Service My car was in and out the same day with the problem fixed.I really like this dealership, it is the best experience I’ve had thus far after having mult My car was in and out the same day with the problem fixed.I really like this dealership, it is the best experience I’ve had thus far after having multiple cars. More

Car Search We had a great experience with our salesperson, Korina! She was personable, knowledgeable, and offered us a great deal on our 2018 Rav 4. Others in We had a great experience with our salesperson, Korina! She was personable, knowledgeable, and offered us a great deal on our 2018 Rav 4. Others in the showroom were friendly and helpful also. Korina made new car purchase as painful as possible and we appreciated her personal attention. More

Does one need to make an appointment??? Before going on a trip, I called to make an appointment and had to wait 4 days (one was a Sunday) to get my car serviced. Usually, I can get an appoin Before going on a trip, I called to make an appointment and had to wait 4 days (one was a Sunday) to get my car serviced. Usually, I can get an appointment within a day or two, To be on the safe side, I took our other car on the trip. I took the car in for an oil change and a wash. They, also, rotated the tires. They had my car for well over an hour and a half. How much of that time was spent working on my car I do not know. I have, often, done all three jobs on my other cars (including topping off the fluids) in much less time. I'm wondering if one needs to even make an appointment. Can one just drive up and get service? If so, are those with appointments serviced first?? More

Excellent Customer Service Loyal Orland Toyota customer since 2009. During recent service visit on our Toyota Highlander again received excellent customer service and an overall Loyal Orland Toyota customer since 2009. During recent service visit on our Toyota Highlander again received excellent customer service and an overall excellent experience. Thank you. More

Mirror We had our side mirror replaced They got us in quickly and did a great job with repair Very satisfied with service timing and customer care We had our side mirror replaced They got us in quickly and did a great job with repair Very satisfied with service timing and customer care More

Tony Camacho Tony Comacho is outstanding. Very professional, responsive & always helpful either by phone or in person. Tony follows up in Jim Lichetnberger's rol Tony Comacho is outstanding. Very professional, responsive & always helpful either by phone or in person. Tony follows up in Jim Lichetnberger's role, both top notch people! More

Great Brought car in for 2 recall notices. Was originally told it would be all day. They were going to provide a loaner, which was nice. When I arrived, the Brought car in for 2 recall notices. Was originally told it would be all day. They were going to provide a loaner, which was nice. When I arrived, they informed me it would only be 1 1/2 hours, so I waited. It was completed as promised. More

Pleasant and knowledgeable The staff were all friendly. They answered questions. There was a lot of vehicles to choose from. I bought the 2018 Highlander. I am very pleased. I h The staff were all friendly. They answered questions. There was a lot of vehicles to choose from. I bought the 2018 Highlander. I am very pleased. I highly recommend this location if you are thinking about buying a new car. Ask for Adrian, he is great. More

Service Very professional and courteous. Called me when car was completed and left message. Dealership was clean and comfortable. Will have services performed Very professional and courteous. Called me when car was completed and left message. Dealership was clean and comfortable. Will have services performed at this location again. More