Orland Toyota

I wish there was zero stars! !! My husband purchased a vehicle from Hamza Darwish and came home. I reviewed all the paperwork because English is my husbands 2nd language. F !! My husband purchased a vehicle from Hamza Darwish and came home. I reviewed all the paperwork because English is my husbands 2nd language. First of all, I am not denying my husband signed the paperwork. I get it, he was gullible. So, I explained to him he purchased a $1,499 paint protection warranty and a $299 theft system. We went in to the dealership to ask for a cancellation of the 2 add ons. First we were denied to talk to a finance professional, then we were denied to speak to a manager. The salesman stated he would be the liaison. He then called another employee "Nick" . They denied us cancellation of the warranties even though it clearly reads "This product is fully refundable with-in 30 days of date of purchase by your selling dealership". They denied cancellation of the finance agreement to accept cash. they denied us cancellation of the Equi-pro theft system. This is sooooo stereotypical of the bad old school car dealership/salesman bull. I am so disappointed in Toyota and will proceed to make phone calls to Toyota and the BBB. Possibly even an attorney. HORRIBLE More

The service was excellent, the price was reasonable and Jose got my car running like a charm. Jose got my car running like a charm. More

Can't give a 5 star this visit. Service guy wasn't on top of things. Brought me wrong receipt had to ask questions as to what was done and had to ask if my car was washed and it was Service guy wasn't on top of things. Brought me wrong receipt had to ask questions as to what was done and had to ask if my car was washed and it wasn't. Bit disappointing. More

Best dealership ever. Whether buying a new car or servicing your present car, Orland Toyota the best. Working with Jose or Jim is very good. Yesterday, Jose did everything Whether buying a new car or servicing your present car, Orland Toyota the best. Working with Jose or Jim is very good. Yesterday, Jose did everything in his power to complete my service appointment as efficiently and quickly as possible. I was most grateful. More

Great service and concise explanation of all options available to me on end of lease agreement. available to me on end of lease agreement. More

Friendly, efficient service . Offered shuttle service which I used. Even washed my suv. I always bring my suv to orland toyota Offered shuttle service which I used. Even washed my suv. I always bring my suv to orland toyota More

I love it. They are very professional and friendly. I would recommend them to family and friends. They are very professional and friendly. I would recommend them to family and friends. More

Had appointment, got in right on time. Did great work quickly. Glad I didn’t waste a whole day. Did great work quickly. Glad I didn’t waste a whole day. More

Service was fast and through, waiting room was nice. They washed the car too, very satisfied. They washed the car too, very satisfied. More

Every thing was done as promised. Dealership was very on top of everything Anthony my service advisory keep me informed of everything that was being done Dealership was very on top of everything Anthony my service advisory keep me informed of everything that was being done More