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Orland Toyota

Tinley Park, IL

4.1
1,488 Reviews
Our Kowalis Family Toyota Car Dealership in Tinley Park, IL In the 70’s the Kowalis family started something great. They started a chain of car dealerships that has remained focused on the customer above all else. We want to provide a different kind of car dealership experience. We want to be here for you when you need us. It doesn’t matter if you need a new Toyota, Toyota service, or if you just want to ...
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8505 W 159th Street

Tinley Park, IL

60487

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Showing 1,488 reviews

August 17, 2022

Very Professional & the service was excellent. Definitely will return, a great experience. Very Nice. Thanks More

by rdenson4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin
Aug 17, 2022 -

Orland Toyota responded

When we see words like "professional" and "excellent", we know we are doing a fantastic job. Thank you from all of us at Orland Toyota!

August 16, 2022

Service was excellent, timely and efficient. Service rep, Jim, was communicative and pleasant to deal with my vehicle More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Faciano
Aug 16, 2022 -

Orland Toyota responded

Jim, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Orland Toyota team. Drive safely, and we hope to see you back again down the road!

August 06, 2022

I wish there was zero stars! !! My husband purchased a vehicle from Hamza Darwish and came home. I reviewed all the paperwork because English is my husbands 2nd language. F More

by Zoey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hamza Darwish
Aug 29, 2022 -

Orland Toyota responded

Zoey, I am sorry to read this feedback. We strive to deliver a straightforward and accommodating purchase experience for our guests, and it is never our intention to overcharge or take advantage of them. I would appreciate the chance to speak with you directly to see what more I can do to help straighten this out. If you are willing to discuss this further, please feel free to give me a call. Thank you, Hector Torres - General Manager - 708-429-3900 ext. 196

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August 05, 2022

The service was excellent, the price was reasonable and Jose got my car running like a charm. More

by oliviaharris349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 05, 2022 -

Orland Toyota responded

Olivia–It makes our day to hear your recent service experience with Jose was a total success. Thank you for the 5-stars, and we hope to see you back at Orland Toyota!

August 03, 2022

Can't give a 5 star this visit. Service guy wasn't on top of things. Brought me wrong receipt had to ask questions as to what was done and had to ask if my car was washed and it was More

by cfit54
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zack
Aug 04, 2022 -

Orland Toyota responded

I am very sorry that your most recent visit left you disappointed. We strive to deliver a five-star experience, and I apologize for bringing you the incorrect receipt and missing washing your vehicle. Your feedback is appreciated and will help us improve our attention to detail moving forward. If there is anything else you would like to share, please don't hesitate to give me a call. Thank you, John Ficaro - Service Manager - 708-336-7236

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July 29, 2022

Best dealership ever. Whether buying a new car or servicing your present car, Orland Toyota the best. Working with Jose or Jim is very good. Yesterday, Jose did everything More

by hownow83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in service
Jul 29, 2022 -

Orland Toyota responded

Thank you for the great review! We are thrilled to hear that you had such an outstanding experience working with Jose, Jim, and the Orland Toyota team. Drive safely, and we hope to see you back again down the road!

July 23, 2022

Great service and concise explanation of all options available to me on end of lease agreement. More

by Rcppop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Zayyad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nour Salah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Marrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marek Okreglak, Brittany Ellison, Chris Kowalis, Patrick Akai, Sean Pearson, Kaitlin Berry
Jul 25, 2022 -

Orland Toyota responded

Thanks so much for this positive rating and review! We're delighted that you've enjoyed working with our team here at Orland Toyota.

July 20, 2022

Friendly, efficient service . Offered shuttle service which I used. Even washed my suv. I always bring my suv to orland toyota More

by karenhuber1195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach in service department
Jul 20, 2022 -

Orland Toyota responded

Thanks so much for this positive rating and review! We're delighted that you enjoyed working with our team here at Orland Toyota. We hope to see you again down the road!

July 16, 2022

Had appointment, got in right on time. Did great work quickly. Glad I didn’t waste a whole day. More

by Brophyboyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 18, 2022 -

Orland Toyota responded

We're so glad we could provide efficient service that accommodated your needs in a timely manner. Many safe and happy miles from everyone at Orland Toyota!

July 16, 2022

I love it. They are very professional and friendly. I would recommend them to family and friends. More

by mtillman18
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 18, 2022 -

Orland Toyota responded

Thank you for your positive review of Orland Toyota!

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