Orland Toyota

Very Happy Customer Brought 2010 Avalon in for brake job. Car was inspected for other maintenance itemst that needed to be done. Several other items were recommended bas Brought 2010 Avalon in for brake job. Car was inspected for other maintenance itemst that needed to be done. Several other items were recommended based on the age of the car and other conditions. I liked that they were color coded for urgency, allowing me to take care of the immediate need. A transmission fluid change was recommended because of a leak the was identified. I recently had the service done at a different dealership. Turns out that there was a loose bolt that needed tightening. The cost of the brake job was a little less that the esitmate. Hooray! Since I had multiple repairs done I was able to get a loaner vehicle. I purchased the vehicle at Orland Toyota. I've been completely happy with it. More

Great experience . Everybody we dealt with was professional and friendly. Would like to thank Kayla Woods for being so patient with us because of our uncertainty of . Everybody we dealt with was professional and friendly. Would like to thank Kayla Woods for being so patient with us because of our uncertainty of which car to choose. She was very knowledgeable and helpful. More

Great and friendly service I came in for an oil change and was immediately greeted and helped. I didn’t have to wait long and they perform a full check of your vehicle. I came in for an oil change and was immediately greeted and helped. I didn’t have to wait long and they perform a full check of your vehicle. More

Very Satisfied Very good experience. Service done in a reasonable amount of time. Nice waiting area. Informed beforehand of any work that may be needed. Prices a lit Very good experience. Service done in a reasonable amount of time. Nice waiting area. Informed beforehand of any work that may be needed. Prices a little on high side, but it is quality work. More

My Go-To Friendly staff, quality work. Takes a decent amount of time, but that’s why I always bring things to do in the waiting room. Free WiFi, they have char Friendly staff, quality work. Takes a decent amount of time, but that’s why I always bring things to do in the waiting room. Free WiFi, they have charging ports, and even have cookies and coffee. More

Good experience, having porter service was valuable. I was pleased the way Orland Toyota serviced the recall on the auto side doors. Appoint was easy and convenient. Porter service was very important si I was pleased the way Orland Toyota serviced the recall on the auto side doors. Appoint was easy and convenient. Porter service was very important since my wife passed away 2 years ago. Service consultants were very friendly and helpful. More

Quick and courteous I brought my car in at the scheduled time, and was promptly greeted by the Toyota staff (Jim Faciana). I explained my issues (Factory recall). All the I brought my car in at the scheduled time, and was promptly greeted by the Toyota staff (Jim Faciana). I explained my issues (Factory recall). All the items were taken care of quickly and under warranty. More

Cactuswren. As always, I experienced a friendly service writer who listened to me, wrote up the service request and ushered me to a pleasant seating area with t As always, I experienced a friendly service writer who listened to me, wrote up the service request and ushered me to a pleasant seating area with tv and reading material. By and by, the service was completed and I drove home know that professional technicians corrected and improved the car's performance. More

"Quality and Professionalism" I have been a loyal customer of Toyota of Orland since 1997. My purchase of the flagship Avalons has always been a premium choice. The service departm I have been a loyal customer of Toyota of Orland since 1997. My purchase of the flagship Avalons has always been a premium choice. The service department staff have been sincerely personable in their expertise. They give sound suggestions for service to your vehicle in detail, and keep up to date on any safety recalls that may occur. One of my favorite service specialists is Anthony "Tony" Camacho who I can depend on to give me great advice in vehicle upkeep and suggesting the best economical decisions for each individual customer. When I drive away from the dealership, I can be guaranteed that my vehicle is working at Toyota's highest specifications. Also I enjoy talking "trash" about sports teams with the entire crew. If you decide to get a new or pre-driven Toyota, the Orland Park site is a great choice. More

Improved service This service was in response to a factory recall. The appointment was easily made. I showed up 10 minutes early and was greeted by a porter. The servi This service was in response to a factory recall. The appointment was easily made. I showed up 10 minutes early and was greeted by a porter. The service rep was there at my car in about a minute and soon had me waiting in the waiting area after answering all my questions. I had the service done without problems and had them check the air pressure in my tires. The car was just outside the door and I found it easily. In the past, I received mediocre service. Sorry, I did not get the gentleman's name, but his idea of customer service should be the standard that everyone should go by. Thanks for making this a pleasant experience. More