Orland Toyota

Excellent service Everyone is professional and friendly. Will return next time I need service. Clean waiting room and free Wi Fi. Your scheduler was very friendly. Everyone is professional and friendly. Will return next time I need service. Clean waiting room and free Wi Fi. Your scheduler was very friendly. Thank you. More

Great people, great experience This is by far the best dealership I’ve worked with and would recommend them to anyone. Keep up the great work! Hands down a great experience! This is by far the best dealership I’ve worked with and would recommend them to anyone. Keep up the great work! Hands down a great experience! More

Maintenance I was in and out within the hour for a tire rotation and car wash😊 I needed an additional part and they accommodated me. They explained the reason fo I was in and out within the hour for a tire rotation and car wash😊 I needed an additional part and they accommodated me. They explained the reason for the part not being under warranty and we're not rude about it. More

Probably last time So I’ve been to this dealer a few times the past few years. Not to say it’s worse than any other dealer for maintenance or repair but each time seems So I’ve been to this dealer a few times the past few years. Not to say it’s worse than any other dealer for maintenance or repair but each time seems to add more trouble and cost that I start questioning what they see as a problem so two days ago I had them do another simple oil change. They called saying tire had a leak and needs to be replaced. I decided to go to two other tire shop and Costco. Costco told me that dealer didn’t even bother to take tire off to check. No issues. Second and third. They both told me no issues with tire. I’ve came out of the dealership each time with my mph switched to kph. Simple button switched but whoever keeps messing with it bothers me. The car also feels a bit off each time as well. Only happens at the dealership in Orland Park. Every time I go just feels like I keep getting hustled. Elmhurst Toyota dealership has been a better experience but too far from my house to go each time. Either way, think this will be the last I go to do checks or maintenance of my vehicle. More

Customer service Not so happy that jdegner did not approach my car for aleast 9 minutes. I was early for my appointment. I was waiting he could of said something to me Not so happy that jdegner did not approach my car for aleast 9 minutes. I was early for my appointment. I was waiting he could of said something to me. Overall everything went well. More

No hassles. Prompt service Prompt professional service dept. Called me when the work was done. No wasted time in the dealership. And they washed my car. Explained all the wor Prompt professional service dept. Called me when the work was done. No wasted time in the dealership. And they washed my car. Explained all the work done. More

Pleasant experience The visit was very pleasant and relaxing. My service advisor let me know the state of my cars systems but there was no pressure to purchase any additi The visit was very pleasant and relaxing. My service advisor let me know the state of my cars systems but there was no pressure to purchase any additional services. More

Happy Very friendly atmosphere, fast service clean dealership coffee when it ran out. We found our car and were able to go for a test ride and our sales per Very friendly atmosphere, fast service clean dealership coffee when it ran out. We found our car and were able to go for a test ride and our sales person was very nice More

Efficiency plus Speedy service. Polite and pleasant interactions with personnel. The establishment was immaculate. Competent employees. Work and tasks were divided Speedy service. Polite and pleasant interactions with personnel. The establishment was immaculate. Competent employees. Work and tasks were divided among several people; the entire maintenance and service experience ran like a well oiled machine. More

Happy Traveler I went to Orland Toyota to see what the price of the Rav 4 was and what I could get for ny truck. I was happy with the price of the Rav 4 but not real I went to Orland Toyota to see what the price of the Rav 4 was and what I could get for ny truck. I was happy with the price of the Rav 4 but not real happy with the trade in price, with some negotiating I feel I got a fare price and decided to macke the deal. Everyone I dealt with was friendly and listened to my wanrs and needs. I am happy with the way the Rav 4 handles on the road and all the safety features. More