Back

Orland Toyota

Tinley Park, IL

4.1
1,488 Reviews
Our Kowalis Family Toyota Car Dealership in Tinley Park, IL In the 70’s the Kowalis family started something great. They started a chain of car dealerships that has remained focused on the customer above all else. We want to provide a different kind of car dealership experience. We want to be here for you when you need us. It doesn’t matter if you need a new Toyota, Toyota service, or if you just want to talk to somebody about something, our Orland Toyota team is always ready to help and listen. For decades, our family has served this community, and we would love a chance to earn your business right here in Tinley Park. Let us be your Chicagoland dealership. Family is important to us, and when you come to Orland Toyota, we will treat you like a part of the family. That is why we have customers come to us from miles around including Orland Park, Joliet, Naperville, Oak Forest, Romeoville, Harvey, Chicago Heights, Burbank, and Calumet City. People drive passed other dealerships just to get to our amazing Toyota inventory and get some of our amazing service. We frequently have customers come to us from North Chicago and even farther, and we are always willing to cater to our out-of-state-customers. We have a huge catalog of vehicles, and our dealership features one of the largest indoor Certified Pre-owned Toyota showrooms. We have all the most popular Toyota models in stock and ready to go. If you are looking for Camry, Corolla, Rav4, or any of the other amazing Toyota models, then you have come to the right place. Our staff will take the time to make sure that you get the best vehicle for you and your needs. At Orland Toyota, we listen to our customers, and we will always provide you with what you are looking for. Are you looking for something used, then you have come to the right place. We have a huge collection of Certified Pre-owned Toyota vehicles all of which will be a quality option for you and your family. We take pride in our used inventory, and every vehicle on our lot is inspected for quality, reliability, and safety before it ever gets a price tag. Come to Orland Toyota, where we will get you into the car that you deserve.
Contact Dealership

8505 W 159th Street

Tinley Park, IL

60487

Directions

By Type

Showing 1,488 reviews

January 28, 2019

battery replacement plus came in late in the day for a new battery. after checking with the manager, Daniel was able to replace the battery and also fix an ongoing problem wit More

by GMoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur and the service manager (a dark haired woman, I didn't get her name)
January 28, 2019

Great repair service I am very satisfied every time I come to get my Toyota FJ Cruiser repaired or serviced. They recommend future repairs, but only repair what is needed More

by mlmalone101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
January 28, 2019

Quick and to the point Things were explained at the beginning and any additional work was discussed. Did not have any surprises at the end. Was greeted quick and work com More

by jrm56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer...sorry name not on hand.
January 28, 2019

Quick service and helpful mechanics Had a service recall to go in for on a new prius, The staff was very helpful and informative on what the recall was for and the steps they were going More

by MAGGIECAV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
January 28, 2019

Great, as usual! We just got our ToyotaCare extended. We were charged $0 for a synthetic oil change, new filters, a tire rotation, and a thorough check over. Highly re More

by philcourington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
January 25, 2019

Don't know what they are doing Transmission fluid change was recommended to fix transmission issue but did not fix anything and I owed $360 dollars. Could have gone to the corner me More

by Tundrajunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Marrella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The worst Junior Alvarrez, Hector Torres, John Bingham
Jan 26, 2019 -

Orland Toyota responded

Dear Mr. Fischer, I’m very sorry to hear about your experience. Our objective is to always exceed our customers expectations. Four months ago you purchased an eleven year old vehicle (2007) with approximately 135,000 miles “As Is” with no warranty having been expressed or implied. At that time the vehicle showed no signs of having any transmission issues. On the day of purchase you were also given the opportunity of acquiring optional mechanical breakdown coverage which you declined. Regardless, I understand your frustration given the amount of time you’ve owned the vehicle. Please contact me if you would like to discuss further. Hector Torres General Manager 708-429-3900 ext. 196

Feb 12, 2019 -

Tundrajunk responded

Dear Mr Torres You offer me to contact you to discuss further, yet you told me on the phone that there is nothing your dealership will do for me because i went on social media.

Feb 12, 2019 -

Tundrajunk responded

And also your used car sales manager told my wife and I that for this old of a car and with those high mileages there is no coverage available. Who is telling the truth now?

January 25, 2019

Great, but wait time was too long. Great staff and service, but wait time was too long. Brought vehicle in for 5000 mile service (inspection and tire rotation) and waited 2 hours with More

by Jason1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jan 26, 2019 -

Orland Toyota responded

I'm very sorry to hear about the excessive wait time for your inspection and tire rotation . Our objective is to always exceed our customers expectations. We obviously didn't do a good job accomplishing that! Our most sincere apologies! We are working hard to get better and reduce customer wait times! Thank you for the feedback and please contact me if I can be of any further service! Hector Torres General Manager 708-429-3900 ext. 196

January 24, 2019

Car service Jim with the service department was excellent helping me out my vehicle he's very helpful and polite and understanding that's I take my car to him More

by msbarbaragraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim fasciano
Jan 26, 2019 -

Orland Toyota responded

Thank you for the feedback! We appreciate your business! Hector Torres General Manager 708-429-3900 ext. 196

January 21, 2019

Great - in time and efficient Appointment time was met and the staff was courteous. Very clean facility with comfortable accommodations for waiting. Gave my car a nice car wash wi More

by hugostl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service area- all very nice
Jan 26, 2019 -

Orland Toyota responded

Thank you for the feedback! We appreciate your business! Hector Torres General Manager 708-429-3900 ext. 196

January 21, 2019

Selling unneeded services I went in for an oil change and tire rotation. The service writer told me that I needed new engine and cabin air filters and that my battery terminal More

by TinleyKingMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
It was a new service writer named Chris
Jan 26, 2019 -

Orland Toyota responded

Sorry to hear about your experience. Services are only recommended when needed. If we didn't provide a car wash it was simply because the cold weather didn't allow us! Our apologies for not washing your vehicle and the excessive wait time!. We will gladly provide a car wash at no charge weather permitting. Hector Torres General Manager 708-429-3900 ext. 196

...
49
...