Orland Toyota
Tinley Park, IL
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Great! Adrien was very helpful and pleasant. He took he's took his time to find us a great car and deal. I will most definitely be back to buy my next car wi Adrien was very helpful and pleasant. He took he's took his time to find us a great car and deal. I will most definitely be back to buy my next car with Adrien. More
Warranty Service Dan was very personable and pleasant. Service was done quickly. He was very thorough, answering all my questions. I would recommend the service depart Dan was very personable and pleasant. Service was done quickly. He was very thorough, answering all my questions. I would recommend the service department for any Toyota owners. More
Excellent service both in mechanical and customer service. Was towed and cared for by your staff in a positive way. Service both mechanical and customer service excellent. It made my unfortunate breakdown mu Was towed and cared for by your staff in a positive way. Service both mechanical and customer service excellent. It made my unfortunate breakdown much more tolerable. Thank you for all your hard work and concern. More
New car purchase Just took delivery of my first new Camry. As expected top notch service from all involved. My wife calls it a miniature Avalon. Thank you. Just took delivery of my first new Camry. As expected top notch service from all involved. My wife calls it a miniature Avalon. Thank you. More
Love the guys in the Service Department!! These guys are fast and friendly. They make sure your car is protected with plastic seat covers and paper floor mats. And they also topped off my wind These guys are fast and friendly. They make sure your car is protected with plastic seat covers and paper floor mats. And they also topped off my window washer fluid 😊. I was having problems with my battery and they did a full battery check and found out that my battery was just fine. To my surprise there was no charge for this full service. That made my day!!!! Thank you so much for being such a caring group 👍. More
Great job Everyone in the service department was very helpful. I would recommend Toyota service dept to all my family and friends. They answered all my question Everyone in the service department was very helpful. I would recommend Toyota service dept to all my family and friends. They answered all my questions with a smile. More
Service department Always good service upon which I can rely, primarily because of my trust in Jim Faciana and now Dan Schnur. Over 20 years of experience with them. W Always good service upon which I can rely, primarily because of my trust in Jim Faciana and now Dan Schnur. Over 20 years of experience with them. What I do NOT like is the excessive electronic contact from the dealership. I do not want text reminders. I do not want texted receipts in addition to the written ones handed to me when I pay. I especially do not want incessant, repetitive emailed or texted surveys. And I do not want anything sent to me at 11 PM! More
Excellent Customer Service My Toyota Prius 2011 suddenly just stopped working and I have it towed into this service center. The problem was we messed up the computer when we ju My Toyota Prius 2011 suddenly just stopped working and I have it towed into this service center. The problem was we messed up the computer when we jump started it. And it will cost me $1,600 to replace it. Jose, the agent, updates me on the status of work almost everyday. I was happy when I got a called from him that they tried rebooting the computer again and was successful @ this time. That saved me a lot of money. Jose was so professional in dealing with this. More
Quick and easy Came in for two recalls. Dan was quick and efficient. All done a few hours later. Great service on this visit. Keep up the good work! Came in for two recalls. Dan was quick and efficient. All done a few hours later. Great service on this visit. Keep up the good work! More
Our Loyalty was Rewarded Even though the repair that our van needed was no longer until warranty, the service center employees were able to get us a great deal because we are Even though the repair that our van needed was no longer until warranty, the service center employees were able to get us a great deal because we are loyal customers who choose to maintain and service our car at the dealership. The initial consultation did not take very long, and they washed the car for us. A part needed to be ordered to complete the repair, but it was in two days later. We were only without our van for a day and a loaner was given to my husband. They also took care of a passenger side airbag recall at the same time. Overall, it was a great experience. More