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Orland Toyota

Tinley Park, IL

4.3
1,486 Reviews

8505 W 159th Street

Tinley Park, IL

60487

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Showing 1,486 reviews

October 11, 2022

Had tire rotation done, Ben was very professional when he met me at the car. Told me it would be about an hour and in a half. And it was. More

by kathybovenkerk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Oct 11, 2022 -

Orland Toyota responded

Kathy, thank you for the great review! We are thrilled to hear that Ben delivered such a successful service experience. Drive safely, and we hope to see you back again at Orland Toyota!

October 05, 2022

Service is fantastic. Jacek was helpful and worked with us to make a good deal. More

by Bylandt2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacek Makselan
Oct 06, 2022 -

Orland Toyota responded

It was our pleasure to work with you! Thank you for choosing Orland Toyota and for sharing your experience with our team. Safe travels ahead!

October 03, 2022

Orland Toyota salesman Jack Makselan was Great right from the start , very informative He got the perfect car for me Thanks Jack More

by BHeher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Makselan
Oct 03, 2022 -

Orland Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Jack and the Orland Toyota team. Drive safely, and we hope to see you back again down the road!

September 22, 2022

The service was excellent and professional I would recommend this dealership to someone that need work on their car. More

by Delicia630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Sep 22, 2022 -

Orland Toyota responded

Thank you for the recommendation! All of us at Orland Toyota appreciate your business and hope to see you again!

September 22, 2022

We have purchased 2 RAV4’s from this dealership. They’re the best! We NEVER go anywhere else for service. All service including tires and batteries - Orland Toyota is the only place for us. More

by Vicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin in service, John Bingham
Sep 23, 2022 -

Orland Toyota responded

Thank you for the great review, Vicki! We are so glad to hear that you had a successful service experience working with the Orland Toyota team. Drive safely, and we hope to see you back again down the road!

September 21, 2022

It is very unfortunate that alot of my time has been wasted and the problem is not unresolved and now I have to spend more money. I scheduled an appointment to have my radio serviced because It is not w More

by Charlotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Sep 22, 2022 -

Orland Toyota responded

Charlotte, it's disappointing that we've fallen short of our five-star standards, and I am very sorry that you have had ongoing problems with your vehicle. I understand this is frustrating and certainly not the experience we want for our customers. We strive to offer seamless service, so I would like to discuss this further with you to ensure that we are better prepared for your next visit. Please give me a call when you have a moment. Thank you, John Ficaro - Service Manager - 7083367236

September 20, 2022

The initial person I dealt with Ben Krause was great…no issues. When I came to pick up my car Ben was in the phone with a customer. I stood there for 10 minutes while three other people , including one i More

by sueandyk
Recommend Dealer
No
Employees Worked With
None
Sep 21, 2022 -

Orland Toyota responded

While it is great to hear that you had positive interactions with Ben, it is disappointing that you didn't receive more attentive, efficient service from our team overall. I will share your feedback so we can improve for our future guests and, if there is anything else we can do for you, please don't hesitate to reach out. Thank you, John Ficaro - Service Manager - 7083367236

September 16, 2022

Always upfront and reliable. Have good people, techs, sales and mechanics. So far so good. More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Camacho
Sep 16, 2022 -

Orland Toyota responded

Thank you for your continued business and your confidence in our team! We are happy to have you as a customer here at Orland Toyota. Drive safely until we see you next!

September 09, 2022

Got in easy for scheduled appointment. The waiting area was very comfortable. Received my vehicle back on time. More

by Jbara2258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 09, 2022 -

Orland Toyota responded

Thank you for the positive review for Orland Toyota! We are happy to hear that your service visit went smoothly and you enjoyed the wait. See you next time!

September 05, 2022

Staff are nice, quick and on time. Orland Toyota should give more discount to the car owners who are back to dealer. More

by Kt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Sep 06, 2022 -

Orland Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Orland Toyota team. Drive safely, and we hope to see you back again down the road!

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