Orland Toyota
Tinley Park, IL
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Long wait I waited for an oil change and tire rotation for about 3 hours. I was almost late for work so I didn’t look at the receipt, but when I got home later I waited for an oil change and tire rotation for about 3 hours. I was almost late for work so I didn’t look at the receipt, but when I got home later that night I noticed there was no oil change included. It’s first of all ridicilulous if I didn’t get an oil change when that’s what I came for and even had an appointment saying that, and even more ridiculous if I waited 3 hours for just a tire rotation. More
Not recommended Bad and rude customers service. Mechanic unfinished car repair.Manager told me to watch YouTube to fix my dashboard settings.I am very unhappy and dis Bad and rude customers service. Mechanic unfinished car repair.Manager told me to watch YouTube to fix my dashboard settings.I am very unhappy and disappointed what happened. Problem is still not solved but I will not get back to this dealer. More
Quick, no hassle service No games, very professional service. We were able to get a great deal on the car we wanted! After leaving I did notice the car was pulling extremely h No games, very professional service. We were able to get a great deal on the car we wanted! After leaving I did notice the car was pulling extremely hard to the right and I called but still have not heard back. Also they told me they were replacing the headlight while I waited and that wasn’t done. Would love someone to get in contact with me! More
overbooked or understaffed make an appointment and wait 90 minutes for an oil change and a tire rotation? The wait time is a bit excessive when you have an appointment. make an appointment and wait 90 minutes for an oil change and a tire rotation? The wait time is a bit excessive when you have an appointment. More
Orland Toyota Service Depot is great! I was very happy with my experience getting my Prius serviced at Orland Toyota. Everyone was friendly and knowledgeable and helpful. I especially lik I was very happy with my experience getting my Prius serviced at Orland Toyota. Everyone was friendly and knowledgeable and helpful. I especially liked that everything was explained to me, so that I really understood what was going on. More
Only dealer to go Great place. I felt welcome, and got help right away. Big thanks to Nour Salah. She never pressured me to buy a car my first day looking around. Sh Great place. I felt welcome, and got help right away. Big thanks to Nour Salah. She never pressured me to buy a car my first day looking around. She was very informative and answered all my questions. More
Good experience John Davison was friendly and professional. He took care of my concerns with the car and the buying process was painless. I came from Indiana and woul John Davison was friendly and professional. He took care of my concerns with the car and the buying process was painless. I came from Indiana and would definitely work with John again. More
Car looked ransacked... After a recent recall for the sliding doors on my 2015 Sienna, I found my car looking like it had been ransacked. Everything from the middle console a After a recent recall for the sliding doors on my 2015 Sienna, I found my car looking like it had been ransacked. Everything from the middle console and seat backs was strewn about the rear of the van, as was the wheel jack and other stuff. I was not too pleased! Unfortunately I was in a hurry when I picked it up and had no time to go back in and complain... I can only assume the recall work was done properly but they certainly didn't show any respect for my car and personal items... had they told me they needed access to all that I would have cleaned it out myself... very disappointed. More
Great service! Always a pleasure to deal with! Friendly service, even early in the morning before we've all had our morning coffee! Clear and precise explanations. A Always a pleasure to deal with! Friendly service, even early in the morning before we've all had our morning coffee! Clear and precise explanations. Always confident in their work. More
Quick and efficient 5000 maintenance performed. A warm and personal greeting was exchanged and the the details of the work to be performed, a very short time latter I was 5000 maintenance performed. A warm and personal greeting was exchanged and the the details of the work to be performed, a very short time latter I was on my way to enjoy the rest of the day. More