Orland Toyota

Oil change and tire rotation done very quickly Only took 30 minutes for oil change, tire rotation and car wash. Waiting area was very clean and well lit Service writer found me easily in waiting a Only took 30 minutes for oil change, tire rotation and car wash. Waiting area was very clean and well lit Service writer found me easily in waiting are More

Courteous, respectful, excellent service. The service crew received an excellent rating because they deserved it. I liked the waiting area, and my car was serviced on time. Thank you. The service crew received an excellent rating because they deserved it. I liked the waiting area, and my car was serviced on time. Thank you. More

very nice salesman I don't like visiting auto dealers. The experience is unpleasant at best but sometimes you just have to get it over with. First I did as much r I don't like visiting auto dealers. The experience is unpleasant at best but sometimes you just have to get it over with. First I did as much research online as possible. Toyota was the clear choice for my application. Never having owned an import I was on unfamiliar ground when I went to the dreaded dealers row on 159th street. There I met John Bingham, probably the most pleasant salesman ever. He immediately understood my needs and price point. He showed me the newer features on the models I was interested in. In less than an hour he found a car that matched my requirements. My apprehensions faded. An appointment was made to test drive the car the following day. The car was evrything John sais it was. I liked it. .A cash price was quickly arrived at and I agreed to the sale. That's when events took a turn. After a seemingly eternal wait the process lurched forward. The next stop is the closer. First a nice young lady offered several pricey add-on appearance items. No thank you, no problem. More waiting. Next came the high pressure closer, Daniel Salmon. I was treated as if I knew nothing. He tried to stuff some very pricey add-ons into the deal I was already satisfied with. No thank you , wow what a change in demeanor. I got the bums rush, and was pleased to have this phase completed.. An all cash no trade-in deal should be less of a hassle. Back to John and the delivery. He apoligized for the wait, put the new plates on, added some gas and agreed to get a replacement for the missing cargo net (which he did within a couple days). His communications were prompt and accurate - a real professional. I am pleased with the car. As a builder of domestic custom competition and show cars (mostly GM) moving into an import was quite a leap. Thanks to John Bingham"s help I've landed well More

Great customer service The waiting area is very suitable for working while waiting for your car. Soon you're getting in to garage, the service begins by filling the windsh The waiting area is very suitable for working while waiting for your car. Soon you're getting in to garage, the service begins by filling the windshield water tank. The service advisor is great explaining the type of service they'll perform. Overall, I'm very satisfied. More

Great customer service! From the moment I arrived, the service people were happy to assist me with my car; pleasant people! Very helpful with properly taking care of my car a From the moment I arrived, the service people were happy to assist me with my car; pleasant people! Very helpful with properly taking care of my car and explaining all the details. More

Excellent Well taken care of. There was no rush and the staff was friendly. Had questions and Jose was so kind and really helpful. Beyond my expectations! Well taken care of. There was no rush and the staff was friendly. Had questions and Jose was so kind and really helpful. Beyond my expectations! More

Excellent Easy and fast process, everyone is so friendly and helpful felt very welcomed. I highly recommend this place, came out with the car I exactly wanted. Easy and fast process, everyone is so friendly and helpful felt very welcomed. I highly recommend this place, came out with the car I exactly wanted. More

Awesome bought a used car Bought a used Toyota for my college grand daughter. Had extra service done. Jim faciana is my go to service guy. Other service personnel are great as Bought a used Toyota for my college grand daughter. Had extra service done. Jim faciana is my go to service guy. Other service personnel are great as well . John davison in sales also is very nice. He may be my go to guy for future purchases. More

You did it! My appointment was scheduled quickly (next day). The entire staff was knowledgeable and friendly. The facility was clean and surprisingly the prices f My appointment was scheduled quickly (next day). The entire staff was knowledgeable and friendly. The facility was clean and surprisingly the prices for my services were reasonable. More

Salesman not helpful with navigating electronic features I didn't have a good experience with the sales person. I asked for help navigating the electronic dashboard. He passed me to a different person but th I didn't have a good experience with the sales person. I asked for help navigating the electronic dashboard. He passed me to a different person but that person was rated low in assistance. I still am learning how to use the car's features. I didn't know what I didn't know!!!!! Little help was given. Office girls were not very helpful, they lacked good customer service. They weren't very friendly. More