Orland Toyota

Fine Service Orland Toyota is professional and values the customer's concerns and time. Very good and communicating the plan of service and recommendations for the Orland Toyota is professional and values the customer's concerns and time. Very good and communicating the plan of service and recommendations for the future. More

Nearly two hours for an oil change I'm really disappointed in the service speed at this location. I have never experienced this at any other Toyota service center. I made an appointment I'm really disappointed in the service speed at this location. I have never experienced this at any other Toyota service center. I made an appointment and was on time for my standard service which would include an oil change and tire rotation. Nearly two hours later my car was finished and I found out they didn't even rotate the tires. Waiting two hours for an oil change when they promise 45 minutes is unacceptable. More

Service Have always have good customer service when bringing my Highlander for scheduled service This time, Tony went above and beyond explaining what needed Have always have good customer service when bringing my Highlander for scheduled service This time, Tony went above and beyond explaining what needed to be done More

Lengthy Oil changes While visiting Toyota in Orland. It took well over an hour just for an oil change. Nobody communicated with me on exactly how long the wait would be. While visiting Toyota in Orland. It took well over an hour just for an oil change. Nobody communicated with me on exactly how long the wait would be. If you are looking for a fast in and out oil change I would recommend Jiffy Lube More

Pleasant used car buying experience I had a good experience here. The place was clean and Sean was a professional. He even gave me a ride back from the rental car place. Even though i I had a good experience here. The place was clean and Sean was a professional. He even gave me a ride back from the rental car place. Even though it was a few years old, the car looked like new when I picked it up. Sean had it detailed. A fair price on the car, which is why I came back to pick it up. Thanks again, guys! More

Excellent serice Chris Kowalis and Brittany Ellison provided excellent service and were very professional in deal with us. I would highly recommend Orland Toyota for Chris Kowalis and Brittany Ellison provided excellent service and were very professional in deal with us. I would highly recommend Orland Toyota for purchasing a new Toyota. More

Recall Quick service. They knew how to perform the service needed to complete recall in under 1 hour, recommended services needed without charge .will Quick service. They knew how to perform the service needed to complete recall in under 1 hour, recommended services needed without charge .will return as much as I can More

2 hours for an oil change. I had to make my appointment 2 weeks ahead of time to ensure a saturday. Chose 9:20 am so I could make it to an 11 o clock appointment. Walked in I had to make my appointment 2 weeks ahead of time to ensure a saturday. Chose 9:20 am so I could make it to an 11 o clock appointment. Walked in with my children on time. The employee asked if we were going to wait for the car and I replied in the affirmative. At 10:35 I asked about the progress and the car apparently hadnt been touched yet. I reminded him that my children and I were waiting and that I had an appointment. They "rushed it" from there-- still took 31 more minutes. They skipped the car wash (again!) and forgot to fill my washer fluid. Of all the times I have brought my car to this location, I have ALWAYS answered yes when asked if they can wash it for me. Only once did they do it, and it was not a job well done. I have bought 2 cars from this dealer and have serviced them exclusively at this dealership. No more. It would take a lot to convince me they have their shit together. I am sure I can find other places that value my time enough to earn my business. More

did a great job at least amount expense to us!!!!2009 toyot service was the best reqiured work was completed in about 5 hours ---everything was done correctly an at the least cost to us--you have a devoted cust service was the best reqiured work was completed in about 5 hours ---everything was done correctly an at the least cost to us--you have a devoted customer!!!! More

Orland Toyota was excellent I drove all the way from Michigan to purchase my vehicle from Orland Toyota, and except for a bit of a wait to see the finance guy, my entire experien I drove all the way from Michigan to purchase my vehicle from Orland Toyota, and except for a bit of a wait to see the finance guy, my entire experience was wonderful. From the first email I sent inquiring about the car, Carolyn Timejardine responded to me first thing the next morning. She was the brightest star out of my entire experience. She got me connected with Ty, who also is an awesome person, and she even took the time to come out and meet us when we got to the dealership. I was first connected with Adrian, who I also got to meet when I got there, and he also was SUPER nice and took the time to stop and introduce himself and chat with me, even though you all were pretty busy. Ty got us taken care of quickly but it was a bit of a wait for the finance person, however, when I did get to see him, he got us in and out in a matter of minutes so we could get back on the road to go home. This is one of the best experiences I have had at a car dealership in a while. Thank you and please especially thank Carolyn, Ty and Adrian for me. More