Orland Toyota
Tinley Park, IL
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Great customer service I had excellent customer service very efficient quick and thorough. Staff was friendly and professional. Jose was very informative on my needs he even I had excellent customer service very efficient quick and thorough. Staff was friendly and professional. Jose was very informative on my needs he even went above and beyond to let me know about a recall and gave prompt service after his prognosis. More
New Lease Brittany Ellison was again our salesperson for our new RAV4 lease and she was once again wonderful - polite, professional and charming. She is very th Brittany Ellison was again our salesperson for our new RAV4 lease and she was once again wonderful - polite, professional and charming. She is very thorough and patiently answered any questions my wife and I had. She was also very accommodating in locating exactly the model we wanted and having brought to the Orland dealership. We much appreciate such personal service. More
Excellent Dealing with Toyota has been a remarkable experience. Appointment times are available and flexible. The wait is never long and customer service is exc Dealing with Toyota has been a remarkable experience. Appointment times are available and flexible. The wait is never long and customer service is exceptional, professional yet friendly. More
Check engine light Service was finished on time plus good communication skills.Explanation about future service along with prices . Attendant was able to explain every d Service was finished on time plus good communication skills.Explanation about future service along with prices . Attendant was able to explain every details about my car More
Tire rotation Very polite and makes you feel that your welcome and comfortable. They let you know if you need any help or questions don’t hesitate to let them know Very polite and makes you feel that your welcome and comfortable. They let you know if you need any help or questions don’t hesitate to let them know and they are gladly to help you More
Leasing a RAV4 Brittany was very friendly, helpful and knowledgeable about the RAV4. She kept us up to date on the progress of finding the car we were interested in Brittany was very friendly, helpful and knowledgeable about the RAV4. She kept us up to date on the progress of finding the car we were interested in. More
Very disappointed with last visit A/C was not working. Not satisfied with explanation of what the problem was. Been coming there since 2014. Not happy. Was told service manager Ryan w A/C was not working. Not satisfied with explanation of what the problem was. Been coming there since 2014. Not happy. Was told service manager Ryan would call me. Never heard from him. More
Unsatisfied Poor customer service with no updates and they don’t value your time as a customer. They don’t value their work and a couple of the service reps hav Poor customer service with no updates and they don’t value your time as a customer. They don’t value their work and a couple of the service reps have bad attitudes. More
Orland Toyota Very Professional!!! The entire dealership is very solid from sales to service. I have purchased 5 cars total from Orland Toyota and have allways been Very Professional!!! The entire dealership is very solid from sales to service. I have purchased 5 cars total from Orland Toyota and have allways been satisfied. More
Jim was very helpful in everything. Awesome personality. Jim has been very helpfull to my needs and questions. He made sure I understand all his recommendations. Very attentive and made sure we are ok w Jim has been very helpfull to my needs and questions. He made sure I understand all his recommendations. Very attentive and made sure we are ok while waiting. Good personality. More