Orland Toyota

The service was very good and the representative was friendly, professional, and responsive to my concerns. The mechanics were knowledgeable and kind. friendly, professional, and responsive to my concerns. The mechanics were knowledgeable and kind. More

Ive purchased three cars at Orland Park Toyota over the last 10 years. I always buy a extended service plan (warranty). On this last vehicle i also purchased a Tire and Wheel plan, what a waste of money! S last 10 years. I always buy a extended service plan (warranty). On this last vehicle i also purchased a Tire and Wheel plan, what a waste of money! Since October we’ve made 4 different appointments to get the wheel repaired after hitting a pot hole. After every excuse in the world they finally “repaired” it during our last service appointment! IF THATS WHAT YOU CALL A REPAIR!!! Looks like someone used a sharpy to color the rim the scrape is still there. So after 10 phone calls to service, the service manager and the finance manager who sold me the plan this is what i get. Ill attach a picture for wveryone to see. More

Went to dealership on Monday 24th April 2023 for a end of lease refinance before I can go inside dealership I was approached by Abe who began to discourage me from going inside,my car was a 2020 gr Supra tha lease refinance before I can go inside dealership I was approached by Abe who began to discourage me from going inside,my car was a 2020 gr Supra that I was either refinance or get a new one, Abe kept they can't help me...I went inside anyway and saw Jimmy the finance manager, every one called the boss, Jimmy didn't offer any greetings to me instead was rude dismissive unprofessional discourteous towards me like I was a nobody clearly didn't want to hear what I was there for, Jimmy was aloof and pompous, without checking my credit score, without giving me an appraisal of my car,hr didn't get up out of his office to look at my car, my credit score was 720 by the way,he printed out 2 payment terms which when I looked it up later were for credit score of 580 of course he didn't explain anything rather instead Jimmy stated " if you looking for lower payments you in the wrong dealership" the payments were 3 times were higher than what it should be, he promptly dismissed me telling Abe " go show him another car " promptly turned his attention to a white female that just came into the office he said she's from Internet sales, am african American by the way, his attitude is obviously inappropriate and unacceptable Will most certainly not recommend anyone coming to this dealership especially if you are African American. More

Always have a good job for service. Issue is oil change cost has gone up 50% since last oil change. I usually receive a checklist identifying items checked and whether they are to be Issue is oil change cost has gone up 50% since last oil change. I usually receive a checklist identifying items checked and whether they are to be dealt with etc. More

I’ve been going to the dealership for over three years, and I’ve always had excellent customer service. My car runs amazingly well, and they always take care of me. and I’ve always had excellent customer service. My car runs amazingly well, and they always take care of me. More

I am so impressed and so happy about my new car purchase. My dealer JACEK MAKSELAN TOYOTA. He was patient, informative, and helpful. He made the whole car experience pain free and for that I can not thank hi My dealer JACEK MAKSELAN TOYOTA. He was patient, informative, and helpful. He made the whole car experience pain free and for that I can not thank him and Ali in financial services for making this experience a happy one. ⭐️⭐️⭐️⭐️⭐️ More

All Toyota representatives were professional and friendly. A service man greeted me then filled engine fluids. Anthony took info on the car and said updates will be provided. While waiting, a Toyo friendly. A service man greeted me then filled engine fluids. Anthony took info on the car and said updates will be provided. While waiting, a Toyota representative greeted all customers with a smile and offered a drink. A report was sent to me for needed services. The mechanic completed the work promptly. My car was washed, also. Great as usual. Thank you. Kathy More

I had an appointment for service 2/15/2023. The tires were rotated and a complimentary Multi-Point Inspection was done. I was also having a problem remote starting the vehicle and Anthony Camac The tires were rotated and a complimentary Multi-Point Inspection was done. I was also having a problem remote starting the vehicle and Anthony Camacho showed me exactly how to start it with the key fob. And, he came to update me on the status of what was being done while I waited. And last but not least, I appreciated the car wash! Thank you Anthony!! More

Jacek Makselan sold me my Toyota Rav4. He was super helpful and efficient. He made the car buying experience straightforward and enjoyable. Very happy with the service i received! He was super helpful and efficient. He made the car buying experience straightforward and enjoyable. Very happy with the service i received! More

Salesperson Jacek Makselan was the best dealer to talk to, he was very informative and made getting a car a smooth transaction. Definitely recommend speaking to Jack to, he was very informative and made getting a car a smooth transaction. Definitely recommend speaking to Jack More