Orland Toyota

So so experience I came with some problem, people were very nice and friendly, can’t say a word, gave me ride to work and back, while my car was there, but the problem I came with some problem, people were very nice and friendly, can’t say a word, gave me ride to work and back, while my car was there, but the problem was not fixed, bc everything is ok. My car makes strange sound, when I reverse, and it still does after my visit More

Unhappy Customer with the finance dept. I purchased a vehicle from Orland Toyota. This was a cash sale. When I arrived at a scheduled pick up for my car. I explained to young lady who I was I purchased a vehicle from Orland Toyota. This was a cash sale. When I arrived at a scheduled pick up for my car. I explained to young lady who I was there to see. She had my wait for 1 hour before my party was notified I was there (he never knew I was there to see him). Then I had to wait another 1hr 1/2 to see a fiance person for a cash sale! This is unexceptable.. There was no financing that needed to be handled on a cash sale that was paid in full! It took all of 10 minutes to complete this. I was there for a total of 3 1/2 hours to pick up a car that was already brought and paid for with a cash carry deal. I will not recommend Orland Toyota. I purchased a brand new car from one of your competitors and the deal was much more professional. My sales person was excellent! He did apologize. However, you need more staff available to service for financing. More

Tony was great Very helpful answered all my question clean service department John ty and pam helped immensely. They were knowledgeable friendly didn’t talk down to Very helpful answered all my question clean service department John ty and pam helped immensely. They were knowledgeable friendly didn’t talk down to me More

Service As always Jim Faciana took care of my problem fast and complete. I have been servicing my cars for years and never have had a problem As always Jim Faciana took care of my problem fast and complete. I have been servicing my cars for years and never have had a problem More

Sales experience Toyota Sales Consultnt, Brittany Ellison, was beyond incredible throught the entire process. She was patient, thorough and provided me a great deal of Toyota Sales Consultnt, Brittany Ellison, was beyond incredible throught the entire process. She was patient, thorough and provided me a great deal of information on the vehicles, purchase and leasing options and was not pushy at all. She was flexible with my work schedule and accommodated all my questions with providing answers in a timely manner. Best experience I have ever had in purchasing a car from a dealer. More

Used Tacoma purchase Certified Toyota pre-owned warranty is outstanding. Pricing very competitive. Staff made the purchasing decision comfortable. Financing was simple. I' Certified Toyota pre-owned warranty is outstanding. Pricing very competitive. Staff made the purchasing decision comfortable. Financing was simple. I'll definitely look to Orland Toyota for our next vehicle. More

Wait was too long I had a 9 o’clock appt for oil change and tire rotation. I was told it would be an 1 hour wait. Turned out to be a 2 hour wait. Also when I got home I had a 9 o’clock appt for oil change and tire rotation. I was told it would be an 1 hour wait. Turned out to be a 2 hour wait. Also when I got home and reviewed the paperwork I noticed that I didn’t receive the inspection report that I normally receive. So I’m not sure if an inspection was done or not. More

Dianne Jones- service review Jose Valero provided excellent service. Explained what was needed, got me in and out without an appointment and in time for my trip. A big “shout out Jose Valero provided excellent service. Explained what was needed, got me in and out without an appointment and in time for my trip. A big “shout out and Thank you to Jose! Dianne Jones More

Regular Maintenance Excellent service!! Thanks for the help of Jose. Highly recommended, I’m very interested to buy more of your vehicles. Please continue giving your bes Excellent service!! Thanks for the help of Jose. Highly recommended, I’m very interested to buy more of your vehicles. Please continue giving your best to the customer’s. God bless you all!! More

2 hours for an oil change I had an appointment for an oil change, still took 2 and 20k mile inspection. It took 2 hours to get all done and out of there. I had to go an ask I had an appointment for an oil change, still took 2 and 20k mile inspection. It took 2 hours to get all done and out of there. I had to go an ask what was taking so long, would have been the least they could do to explain they we're behind when I got there or anywhere in the process. More