Orland Toyota

Prius recall The service center somewhat met my expectations. I took my Prius in for recall work on the software system. That went as expected. However, the multi- The service center somewhat met my expectations. I took my Prius in for recall work on the software system. That went as expected. However, the multi-inspection form e-mailed to me before pick-up listed almost $1,300 worth of repair work to be done. That was totally unexpected. Tim Kosiba was especially helpful when I picked up the car. The computer system was down and he was able to work around that. He also was helpful in explaining the repair work, which I plan to have done in several appointments during the next few months. More

Best dealer customer service It is always a pleasure going into this dealership. Everyone is friendly and always happy to service me. Thank you and I always will keep sending It is always a pleasure going into this dealership. Everyone is friendly and always happy to service me. Thank you and I always will keep sending business your way. More

Excellent honest service! Highly recommended Scheduled brake maintenance on my wife's 2015 Toyota Highlander at Orland Toyota. Very friendly and caring team from the entry point to the checkout. Scheduled brake maintenance on my wife's 2015 Toyota Highlander at Orland Toyota. Very friendly and caring team from the entry point to the checkout. Jose was phenomenal all the way through the process in keeping my updated and provided reliable honest feedback and service. Enjoy always working with the Orland Toyota team for our Toyota's service needs. More

Great service I was in on Saturday May 18th. My service rep provided me with great customer services and awesome communication. The oil change and tire rotation was I was in on Saturday May 18th. My service rep provided me with great customer services and awesome communication. The oil change and tire rotation was quick and price was excellent. I have been coming here for ten years and plan to continue for many more because of the excellent work and service. I will definitely recommend to everyone. Thank you Will Harris Jr More

Friendly service with direct answers to questions From the first line greeter/service person to the cashier at the end of the process, my experience was excellent and hassle free. My complete service From the first line greeter/service person to the cashier at the end of the process, my experience was excellent and hassle free. My complete service history was available and no unneeded upsales were offered. I have purchased my last 4 cars from this locale and the service has always been excellent. More

Good service Service writer Jim was awesome! Efficient and friendly service. I would recommend it to anyone. I like the way I was kept apprised of the status of my Service writer Jim was awesome! Efficient and friendly service. I would recommend it to anyone. I like the way I was kept apprised of the status of my service. Receiving a text to choose whether to accept further service is a very efficient way to do business. More

Great customer service. Mediocre technicians. Jose was very helpful and accommodating while the technicians were having issues troubleshooting the problems I was having with my vehicle. I had some Jose was very helpful and accommodating while the technicians were having issues troubleshooting the problems I was having with my vehicle. I had some issues the last time I brought my truck in for service as well but customer service did everything they could to make me happy. More

Always great service I can always count on my car being well taken care of when I bring it here. The service techs are always so very nice I can always count on my car being well taken care of when I bring it here. The service techs are always so very nice More

First time paying ... meh. I have a 2016 Prius. The purchase included 2 years of free oil change and tire rotation. This was the first appointment I had to pay out of pocket. I have a 2016 Prius. The purchase included 2 years of free oil change and tire rotation. This was the first appointment I had to pay out of pocket. The price was comparable to other places. My appointment was at 10. We did not leave until 11:30. Never had to wait like that. When I left the dealership I realized my tire sensor was on. I cant believe the tires were rotated and the pressure wasn't checked. Was not about to go back and wait for them to check. Took it to an oil change place and they added air. More

Brakes/maintenance Customer service was great. Very detailed with explanations and necessary work needed for my vehicle. Quotes were spot on compared to other maintenanc Customer service was great. Very detailed with explanations and necessary work needed for my vehicle. Quotes were spot on compared to other maintenance places. Paperwork was easy to read. More