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Orland Toyota
Tinley Park, IL
1,486 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,486 reviews
May 27, 2019
Incompetent and took days to do a simple job This facility is disorganized, incompetent and untrustworthy. Only git stuck here because my sister had the tow truck take the car there because it wa This facility is disorganized, incompetent and untrustworthy. Only git stuck here because my sister had the tow truck take the car there because it was the closest dealership. Took four days to get our car back and they wouldn't respond to us about the status of the car repairs for days. They have no idea what they are doing. More
by Orland patron
Verified CustomerEmployees Worked With
Hector Torres, John Bingham, Brian Wilkes
May 27, 2019
Toyota and dealership will not cover my enhanced dashboard w Toyota and Orland Toyota dealership will not cover my enhanced warranty on my 2007 Solara dashboard. Never got enhanced warranty letter Toyota said th Toyota and Orland Toyota dealership will not cover my enhanced warranty on my 2007 Solara dashboard. Never got enhanced warranty letter Toyota said they sent out. They said the enhanced warranty has expired. I couldn’t follow up because I never got the letter. More
by roy.gilbert
Employees Worked With
Service Department.
May 27, 2019
New car ourchase Excellant experience. Sales and finance staff were very professional. New vehicle was beautifully prepared for delivery by the porter staff. I highly Excellant experience. Sales and finance staff were very professional. New vehicle was beautifully prepared for delivery by the porter staff. I highly recommend Orland Toyota for your next vehicle purchase. More
by JIMLITZ56
Employees Worked With
Ali Zayyad, Nour Salah
May 27, 2019
Professional and friendly Enjoy professional and friendly employees. Nice waiting area with coffee, tv and computer charging. Plenty of chairs and tables. Like the free car was Enjoy professional and friendly employees. Nice waiting area with coffee, tv and computer charging. Plenty of chairs and tables. Like the free car wash, and the care they take protecting car( paper and plastic on floor and seats More
by flackers73
Employees Worked With
Jose
May 27, 2019
A very comfortable and easy experience Adrian, was a joy to deal with and his knowledge of the RAV4 was impressive. The Dealership was clean an the employees were very friendly . The Financ Adrian, was a joy to deal with and his knowledge of the RAV4 was impressive. The Dealership was clean an the employees were very friendly . The Finance manager explained the paperwork thoroughly. They were very aware of my time requirements. I would recommend Orland Toyota to anyone. Ok More
by OBEL4
Employees Worked With
Adrian Gjergji , Ali Zayyad
May 27, 2019
Nice people great service Very nice people. They weren't aggressive and arrogant like other dealers I stopped at. They made me feel like they were grateful to have my business Very nice people. They weren't aggressive and arrogant like other dealers I stopped at. They made me feel like they were grateful to have my business other dealers made me feel like I was wasting there time. More
by rosecandy5
Employees Worked With
Nour Salah, Brian Wilkes, Pam Sinclair
May 26, 2019
12 month new car service SERVICE PEOPLE WERE VERY FRIENDLY AND WORK COMPLETED IN A TIMELY MANNER.THE CAR WAS WASHED AS PROMISED AND EVERYTHING WAS CHECKED THOROUGHLY. VERY HAP SERVICE PEOPLE WERE VERY FRIENDLY AND WORK COMPLETED IN A TIMELY MANNER.THE CAR WAS WASHED AS PROMISED AND EVERYTHING WAS CHECKED THOROUGHLY. VERY HAPPY TO HAVE BOUGHT MY CAMRY LE AT THIS DEALERSHIP. More
by BALA
Employees Worked With
ANTHONY CAMACHO
May 25, 2019
EXCELLENT sales person (John) Very good sales person (John). No pressure sales. Very patient and got the deal I hoped for as they matched a competitor's quote I brought with me Very good sales person (John). No pressure sales. Very patient and got the deal I hoped for as they matched a competitor's quote I brought with me More
by BILL57CHIBE
Employees Worked With
John D, Brian Wilkes
May 24, 2019
Flexible schedule I was overdue for my required maintenance check up and ai was a walk in, the sales rep Jim informed me it would be a wait but it was worth it because I was overdue for my required maintenance check up and ai was a walk in, the sales rep Jim informed me it would be a wait but it was worth it because I was able to have my car serviced and all things checked out. I was able to see what was needed and what was in great condition:) I will continue to use this service center:) More
by gmarie0504
Employees Worked With
Jim Faciana
May 24, 2019
Professional and fast service Everything was excellent. Only one problem--a big, "pain-in-the-xxx" problem. I was receiving 2-3 calls per day for a recall. I DO NOT WISH TO FIX THE Everything was excellent. Only one problem--a big, "pain-in-the-xxx" problem. I was receiving 2-3 calls per day for a recall. I DO NOT WISH TO FIX THE PROBLEM (a floor mat problem--car is over 10 years old and NOW YOU ARE ISSUING A RECALL)--and yet I am receiving daily calls after I told your staff to stop calling. PLEASE STOP CALLING DAILY FOR RECALL SCHEDULING! Please fix your computer and please stop calling. More
by awkmicikewyczmd
Employees Worked With
service
