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Orland Toyota
Tinley Park, IL
1,486 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,486 reviews
June 14, 2019
Good services Good service. I appreciated to courtesy ride while my vehicle was being serviced (oil change & overall check). Lastly the customer service was profess Good service. I appreciated to courtesy ride while my vehicle was being serviced (oil change & overall check). Lastly the customer service was professional, friendly & pleasing. More
by mariapeel2010
Verified CustomerEmployees Worked With
Service dept. Tim & Jim, John Bingham
June 14, 2019
Great service The service was great and did not wait a long time for my oil change. The people were friendly and explained everything in detail about the vehicle. The service was great and did not wait a long time for my oil change. The people were friendly and explained everything in detail about the vehicle. More
by michlatin25
Employees Worked With
Hector Torres
June 13, 2019
Great service They finished before the time estimated. Friendly and competent. Service writer and assistant made sure i wasn't late to pick up son from practice. They finished before the time estimated. Friendly and competent. Service writer and assistant made sure i wasn't late to pick up son from practice. More
by She likes toys
Employees Worked With
Kaitlin Berry
June 12, 2019
Excellent Service by Jim F I have been coming to Orland Toyota for service since I bought my car there. They are inconveniently located as I live and work in Chicago, but I come I have been coming to Orland Toyota for service since I bought my car there. They are inconveniently located as I live and work in Chicago, but I come here instead of going elsewhere because Orland takes pride in their work. If I have a repair done, I do not have to return the next day because it was not done correctly. If I have regular maintenance done, all checklists are reviewed so I know what will be coming up in the near future. I also have the luxury of dealing with the same service writer, so he knows me and my vehicle over the years. Jim is professional and courteous at all times and knows how to explain what service is being done and why it is necessary. More
by CAMILLE7
Employees Worked With
Jim Faciani
June 10, 2019
Purchase of a New Highlander 2019 Toyota's 1.9% APR helped determine my purchase at Orland Toyota. Highlander XLE is what I bought. Sales person at Orland was very knowledgeable of the Toyota's 1.9% APR helped determine my purchase at Orland Toyota. Highlander XLE is what I bought. Sales person at Orland was very knowledgeable of the vehicle. More
by WSANCHEZ
Employees Worked With
Ty Martin
June 10, 2019
Quick professional and outstanding service. Customer service at Orland Toyota is the best. I was kept well informed about the service being done on my car and given accurate time frame for Customer service at Orland Toyota is the best. I was kept well informed about the service being done on my car and given accurate time frame for service to be done Orland Toyota has kept my Toyota running great for 13 years now! More
by Jud1950*
Employees Worked With
Ryan Dix and his great service team, Chris Kowalis
June 10, 2019
car check and oil change all went well and was done in under 1 hour. what else can I say about an oil change ? and there was no spillage on the frame. all went well and was done in under 1 hour. what else can I say about an oil change ? and there was no spillage on the frame. More
by al_chips
Employees Worked With
tony camacho, Pam Sinclair
June 08, 2019
Good, but expensive I go to Orland because I live so close. However, I also go to Planet for service because they send good coupons and do less expensive work. I go to Orland because I live so close. However, I also go to Planet for service because they send good coupons and do less expensive work. More
by james.fulton9774
Employees Worked With
John Bingham
June 08, 2019
Price Gouging Went to look at cars on a Monday. Chose a 2019 Corolla with about 2900 miles on it. The salesman quoted a price of $18,897.00, which wasn't a great de Went to look at cars on a Monday. Chose a 2019 Corolla with about 2900 miles on it. The salesman quoted a price of $18,897.00, which wasn't a great deal, but we thought it was okay. Signed the contract, shook hands, drove off. Had to stop for gas on the way home. Our new car had 1/8 of a tank of gas in it. Wednesday morning, less than 48 hours after we bought our new car, I decided to go on the dealers website to print out the listing for the car we bought, before it was taken down. The price for our car, on the dealers website, was listed as $17,799.00!!! So I'm thinking what is going on? I emailed our salesman and wanted to know about the price difference. He responded two days later and asked me to leave a good review for him. Nothing about the price. This is PRICE GOUGING at it's finest, or at the least, false advertising. If they advertise on their website a price, they should sell the car at that price, regardless if the customer knows about the on-line listing. Shame on the salesman, and shame on the manager that approved this transaction. More
by dkal93
Employees Worked With
Ali Zayyad, Ty Martin
June 07, 2019
Oil change Called in to see if they were busy and set up an appointment for my oil change. They said they had room that day for me and fit me in. Service was nic Called in to see if they were busy and set up an appointment for my oil change. They said they had room that day for me and fit me in. Service was nice and friendly. I stayed there while they did the oil change and they have a comfortable waiting area. More
by sleepyhead219
Employees Worked With
Chris Kowalis
