Orland Toyota
Tinley Park, IL
Filter Reviews by Keyword
By Type
Showing 1,486 reviews
Oil change and alarm Scheduled appointment in advance and it still took 1 1/2 - 2 hours for an oil change?? Also bought alarm with new car. Cannot be started with phone Scheduled appointment in advance and it still took 1 1/2 - 2 hours for an oil change?? Also bought alarm with new car. Cannot be started with phone/app. Wish they would have explained that in the sales pitch. They were just worried about adding “extras” to the sale vs making sure you actually get what you want More
Excellent Dealership/Staff/Service This dealership and its personnel are top-notch. Friendly, informative, and respectful of the client needs. Always a pleasure to visit this location This dealership and its personnel are top-notch. Friendly, informative, and respectful of the client needs. Always a pleasure to visit this location for new deals on a car, or service on one of our existing Toyota vehicles. Highly rated !! More
Service was not what I expected and I've had in the past I've always been impressed with Toyota service center. Unfortunately this time it was not quite up to par. I did discuss a particular situation with I've always been impressed with Toyota service center. Unfortunately this time it was not quite up to par. I did discuss a particular situation with one of his service consultantd.the manager was very understanding. Next I will call and make an appointment through one of the other service Consultants that I've had excellent service from Jim. Faciana More
oil change and tire rotation I didn't have a appointment and they took me anyway. That was wonderful because its difficult to make a appointment with my schedule. I was suppose I didn't have a appointment and they took me anyway. That was wonderful because its difficult to make a appointment with my schedule. I was suppose to get complimentary oil change and they didn't give that to me so I will have to call. They are very helpful when I've asked for something. The service I've had done on my cars has always been fantastic. More
Another great Toyota experience! Yet another great experience at a Toyota with fast, friendly, and accurate service! Everything was completed properly in a timely matter and I was hap Yet another great experience at a Toyota with fast, friendly, and accurate service! Everything was completed properly in a timely matter and I was happy with my service. More
35000 check up Went quick and no issues pleasant staff and wait time was what they said it would be. The dealership was very bright and clean friendly environment. Went quick and no issues pleasant staff and wait time was what they said it would be. The dealership was very bright and clean friendly environment. More
Lease Aubri was very welcoming when I stopped into the Orland Toyota Dealership. She has a beautiful smile snd was very friendly. She made my experience eas Aubri was very welcoming when I stopped into the Orland Toyota Dealership. She has a beautiful smile snd was very friendly. She made my experience easy and comfortable. More
Bad experience They lied to me. I took my car to do the oil change. The dealer told me the tire had a nail on. Luckily I decided not to fixed it. The reason is the c They lied to me. I took my car to do the oil change. The dealer told me the tire had a nail on. Luckily I decided not to fixed it. The reason is the charge is too expensive. They charge $39.95 for fixing it. And after that I took the car to the regular car fix. They told me I don’t need to anything with it. Even if I need to fix the tire, they only charge $10 dollar. I won’t go back no more. Don’t trust them Easily. More
Service All staff at this facility are very courteous and welcoming! They are all very friendly and accommodating. I have always gotten great service and in a All staff at this facility are very courteous and welcoming! They are all very friendly and accommodating. I have always gotten great service and in a timely manner.I have been a Toyota owner for over 15 years and will continue to buy my cars from Toyota!!! More
Efficient 45,000 mile service Service at Orland Toyota is friendly and as fast as possible. I did have an appointment so that helped on a busy Monday. They performed a diagnostic c Service at Orland Toyota is friendly and as fast as possible. I did have an appointment so that helped on a busy Monday. They performed a diagnostic check of my vehicle which is helpful considering my car is older. More