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Orland Toyota

Tinley Park, IL

4.1
1,488 Reviews
Our Kowalis Family Toyota Car Dealership in Tinley Park, IL In the 70’s the Kowalis family started something great. They started a chain of car dealerships that has remained focused on the customer above all else. We want to provide a different kind of car dealership experience. We want to be here for you when you need us. It doesn’t matter if you need a new Toyota, Toyota service, or if you just want to talk to somebody about something, our Orland Toyota team is always ready to help and listen. For decades, our family has served this community, and we would love a chance to earn your business right here in Tinley Park. Let us be your Chicagoland dealership. Family is important to us, and when you come to Orland Toyota, we will treat you like a part of the family. That is why we have customers come to us from miles around including Orland Park, Joliet, Naperville, Oak Forest, Romeoville, Harvey, Chicago Heights, Burbank, and Calumet City. People drive passed other dealerships just to get to our amazing Toyota inventory and get some of our amazing service. We frequently have customers come to us from North Chicago and even farther, and we are always willing to cater to our out-of-state-customers. We have a huge catalog of vehicles, and our dealership features one of the largest indoor Certified Pre-owned Toyota showrooms. We have all the most popular Toyota models in stock and ready to go. If you are looking for Camry, Corolla, Rav4, or any of the other amazing Toyota models, then you have come to the right place. Our staff will take the time to make sure that you get the best vehicle for you and your needs. At Orland Toyota, we listen to our customers, and we will always provide you with what you are looking for. Are you looking for something used, then you have come to the right place. We have a huge collection of Certified Pre-owned Toyota vehicles all of which will be a quality option for you and your family. We take pride in our used inventory, and every vehicle on our lot is inspected for quality, reliability, and safety before it ever gets a price tag. Come to Orland Toyota, where we will get you into the car that you deserve.
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8505 W 159th Street

Tinley Park, IL

60487

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Showing 1,488 reviews

July 13, 2019

New Car Lease On Saturday July 6, I came in to lease a RAV 4. The consultants that assisted me were very professional, pleasant, and knowledgeable. Unlike the sale More

by CO Collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubri Bowen and the business manager, who was very warm and friendly., Kaitlin Berry
Jul 15, 2019 -

Orland Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. -The Orland Toyota Team

July 12, 2019

Another great Toyota experience! Yet another great experience at a Toyota with fast, friendly, and accurate service! Everything was completed properly in a timely matter and I was hap More

by katianncasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jul 15, 2019 -

Orland Toyota responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Orland Toyota! If there is anything else we can do for you, please feel free to give us a call. - The Orland Toyota Team

July 12, 2019

Oil change and alarm Scheduled appointment in advance and it still took 1 1/2 - 2 hours for an oil change?? Also bought alarm with new car. Cannot be started with phone More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany Ellison, Kaitlin Berry
Jul 15, 2019 -

Orland Toyota responded

Daniel, we appreciate you sharing the feedback regarding your recent oil change. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. -The Orland Toyota Team

July 12, 2019

oil change and tire rotation I didn't have a appointment and they took me anyway. That was wonderful because its difficult to make a appointment with my schedule. I was suppose More

by susanm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark S., Jose Valero
Jul 15, 2019 -

Orland Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. -The Orland Toyota Team

July 12, 2019

Problem not fixed I had a issue with my system not updating. I squeezed it in with an appointment I had with them. They fixed everything except for the system not updat More

by bilal.moady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nour Salah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Orland Toyota responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. -The Orland Toyota Team

July 11, 2019

Excellent Dealership/Staff/Service This dealership and its personnel are top-notch. Friendly, informative, and respectful of the client needs. Always a pleasure to visit this location More

by Loyal Dave D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Zayyad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nour Salah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Davison in sales and Jose & Tony in service department, Hector Torres, Brian Wilkes
Jul 15, 2019 -

Orland Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. - The Orland Toyota Team

July 11, 2019

Service was not what I expected and I've had in the past I've always been impressed with Toyota service center. Unfortunately this time it was not quite up to par. I did discuss a particular situation with More

by Patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I would rather not name the person who I had the problem with because possibly he was having a bad day.
Jul 15, 2019 -

Orland Toyota responded

Patti, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. - The Orland Toyota Team

July 10, 2019

35000 check up Went quick and no issues pleasant staff and wait time was what they said it would be. The dealership was very bright and clean friendly environment. More

by bunnymccabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackee
Jul 15, 2019 -

Orland Toyota responded

Thanks for the feedback. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. - The Orland Toyota Team

July 08, 2019

Lease Aubri was very welcoming when I stopped into the Orland Toyota Dealership. She has a beautiful smile snd was very friendly. She made my experience eas More

by s.augie66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Zayyad
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aubri Bowen
Jul 15, 2019 -

Orland Toyota responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Aubri and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! - The Orland Toyota Team

July 05, 2019

Bad experience They lied to me. I took my car to do the oil change. The dealer told me the tire had a nail on. Luckily I decided not to fixed it. The reason is the c More

by suhongy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Camacho
Jul 15, 2019 -

Orland Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. - The Orland Toyota Team

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