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Orland Toyota

Tinley Park, IL

4.3
1,486 Reviews

8505 W 159th Street

Tinley Park, IL

60487

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Showing 1,486 reviews

July 26, 2019

Car Check Up They were very helpful at Orland Toyota. Tim provided excellent service and feedback about my car and what needed to be done. I always take my car her More

by suemurph57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kosiba
Jul 29, 2019 -

Orland Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! -The Orland Toyota Team

July 26, 2019

Great Toyota dealership!! I’ve been to Orland Toyota in the past for work on my old Yaris. I came there a few days ago to get a brand new Yaris. The staff that I dealt with wer More

by bjordan396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Davidson, Ali Zayyad, Kaitlin Berry
Jul 29, 2019 -

Orland Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -The Orland Toyota Team

July 26, 2019

Charged for tire repair that was not done Car in for flat tire. Charged for repair. Only added air and charged for repair low pressure on next day. Placed low tire in spare compartment. Came i More

by yorkiemamax2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacky Christian H
Jul 29, 2019 -

Orland Toyota responded

We appreciate hearing about your recent visit. Our priority here at Orland Toyota is to ensure that every customer leaves our dealership with a great experience. I would love to speak with you further on the matter. Please contact me at your earliest convenience. -The Orland Toyota Team

July 25, 2019

Do not get your car serviced here Had an appt at 3pm and still waited over an hour and a half for an OIL change! They also never told me what needed to be done to my car or what had b More

by Mekc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Non listed
Jul 25, 2019 -

Orland Toyota responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. - The Orland Toyota Team

July 24, 2019

The experience was awesome! The salesperson was fantastic! He was energetic and was making sure I was able to get the vehicle I wanted. I never felt pressured at all! More

by judy_gray1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn T.?, Patrick Akai, Pam Sinclair
Jul 25, 2019 -

Orland Toyota responded

Judy, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Orland Toyota Team

July 24, 2019

Dirty car This service and one three weeks ago our van returned to us with grease hand prints on doors and empty coffee cup inside. Appalled by the filthiness. More

by Jude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Jul 24, 2019 -

Orland Toyota responded

That is not the kind of experience we seek to provide, Jude. Please contact us when you can so we can address this together. -The Lexus of Orland Team

July 24, 2019

Summer 2019- July The staff was courteous and professional, from Jim Faciano to technician Dan. We left the dealership with peace of mind, that our brakes were in good More

by kathlynguerra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Faciano
Jul 25, 2019 -

Orland Toyota responded

Kathlyn, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. -The Orland Toyota Team

July 22, 2019

Purchased Used Auto Ty was amazing to deal with from the first time I talked with him. He worked with me and for me from start to finish. More

by jbarton4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Zayyad, Ty Martin
Jul 24, 2019 -

Orland Toyota responded

Thank you very much for your feedback. We are glad to hear that Ty was amazing to deal with and that he worked with you from start to finish. Best, Orland Toyota Team

July 22, 2019

Recall No problems very fast service. I would recommend friends and family that have Toyotas to go there for any service. Great drop-off and pick up times. More

by Tecall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jul 24, 2019 -

Orland Toyota responded

We cannot thank you enough for your wonderful review of Orland Toyota and for your referrals! Best, Orland Toyota Team

July 22, 2019

Second Time This was our second RAV4 that we leased through Orland Toyota, it was a no hassles experience. We also the same salesperson as on our first visit, Ms. More

by MikeTinley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Zayyad, Nour Salah
Jul 24, 2019 -

Orland Toyota responded

Thank you for leaving us this great review. We are very happy to hear that Nour could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Orland Toyota Team

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