Orland Toyota
Tinley Park, IL
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Amazing The service was fast and all the personnel I came in contact was nice and polite. Thx for all the crew that made this experience wonderful. The service was fast and all the personnel I came in contact was nice and polite. Thx for all the crew that made this experience wonderful. More
Oil change Great as always! Friendly staff and quickly done. Check in with you before doing any work and always explain what is happening. Shuttle offered too Great as always! Friendly staff and quickly done. Check in with you before doing any work and always explain what is happening. Shuttle offered too More
Service I had an oil leak and needed service. Jim was great to work with, and the overall service and repair too. Car was ready timely. I will go there fo I had an oil leak and needed service. Jim was great to work with, and the overall service and repair too. Car was ready timely. I will go there for service again and recommend to my friends and family. More
At least I got the car I wanted I chose Orland because they had the specific model in the specific color I wanted in a model year that was hard to come by. I put a deposit down and w I chose Orland because they had the specific model in the specific color I wanted in a model year that was hard to come by. I put a deposit down and was excited to complete the transaction. However, when I arrived, no one was expecting me and had heard of me, despite communicating with a representative all week, scheduling an appointment, and putting down $500. They agreed to thoroughly inspect my trade in, which they said they needed to drive to get an accurate value. They never drove the thing and low balled me compared to other places that have seen it. I was able to get them to come up a little on price and thought I had a great deal. However, when it came time to finalize the paperwork, the out the door price jumped up $1000 and no one bothered to tell me while they were drawing up the final papers. I was stuck - I had just spent 3 hours there and switched over my insurance... a pretty low class move. The good news is I love my car, but not because of Orland. They did check in to see how my purchase went, but placed me on a 15-minute hold when I called back. More
Pleasant Great customer service, and very professional. My husband and I have purchased all of our cars at Orland Toyota since 1991. We also use them exclusiv Great customer service, and very professional. My husband and I have purchased all of our cars at Orland Toyota since 1991. We also use them exclusively for service. We have not been disappointed. More
Love it. Love how everyone treats me from the time pull up service entrance into the time I left everyone so nice and welcoming. Will come back. Love how everyone treats me from the time pull up service entrance into the time I left everyone so nice and welcoming. Will come back. More
Great Experience With Customer service Erika Ford was amazing I would definitely recommend this Dealership To Family and Friend's I Really appreciate how nice Erika Ford was on Helping me w Erika Ford was amazing I would definitely recommend this Dealership To Family and Friend's I Really appreciate how nice Erika Ford was on Helping me with my used car purchase! More
Repeat customer. Found a Camry online and submitted a request to tezt drive it. Carolyn immediately send me a response. Also requested to test a Corolla S. Again Ca Found a Camry online and submitted a request to tezt drive it. Carolyn immediately send me a response. Also requested to test a Corolla S. Again Carolyn responded and asked of I wanted to test drive both cars that day. I was unsure due to work schedule and rainy weather. Issues with work & weather cleared up. When I arrived only Camry was still available. I wanted to test drive a Corolla S so I can compare the models. Sales rep John D was able to provide a Corolla S to test drive. After debating I purchased the Camry. More
GREAT experience (as always)! I have been bringing my cars to Orland Toyota for over 15 years! GREAT experience! I have purchased two cars from them, as well. I would not even thin I have been bringing my cars to Orland Toyota for over 15 years! GREAT experience! I have purchased two cars from them, as well. I would not even think about going anywhere else! More
Great Salesman We had the best salesman, Adrian, who made the entire experience wonderful. He has also followed up with us after taking delivery, as well. We bought We had the best salesman, Adrian, who made the entire experience wonderful. He has also followed up with us after taking delivery, as well. We bought our last vehicle, a 2009 Venza, from Adrian and he even remembered us after 10 years!!! More