Orland Toyota

Purchased a new car Worked with Brittany Ellison on purchasing a new car. She provided excellent customer service and answered all of my questions and concerns. Also Worked with Brittany Ellison on purchasing a new car. She provided excellent customer service and answered all of my questions and concerns. Also worked with Ali who was very efficient and organized. He answered all of my questions and provided great customer service. More

No advocacy for the consumer I’ve got 2 vehicles I’ve taken to this Toyota. Every time I go I’m presented with work recommended totally greater than $1000. No one tells you what y I’ve got 2 vehicles I’ve taken to this Toyota. Every time I go I’m presented with work recommended totally greater than $1000. No one tells you what you need now vs what you could do later. When I had my vehicle that’s only 5 years old looked at at another Toyota dealer and presented the list recommended, they said technically everything needed to be done eventually but not NOW. A lot of it was due in about 30K miles so I left the second dealer with $300 worth of work not $1000. So what really needs to be done vs what could be done later or really over time? You’ll never be told here. Try another Toyota service department where they advocate for you as a lifelong customer and where you’re more likely to actually get the work done because you can afford to and you trust them. More

Toyota service They resolved my emissions issue. Took a little examination but did diagnose it. Work seems to be done well. Another couldn’t resolve my issue They resolved my emissions issue. Took a little examination but did diagnose it. Work seems to be done well. Another couldn’t resolve my issue More

Service My Highlander was blowing warm air. I called Jim dropped it off and got it back the next day. Excellent service. Jim is an fantastic asset to the comp My Highlander was blowing warm air. I called Jim dropped it off and got it back the next day. Excellent service. Jim is an fantastic asset to the company. I had been to another Toyota dealer and your service department is superior to them, thanks to Jim. More

Excelled friendly service Being a Toyota owner for 15 years and having bought my car at Orland Toyota, I have always brought my car to your service department. I look forward Being a Toyota owner for 15 years and having bought my car at Orland Toyota, I have always brought my car to your service department. I look forward to having Jim Faciana or another nice man whose name escapes me. Maybe Tony? Anyways, these two service reps are friendly, professional and helpful. Also, thankful to the mechanics who always take good care of my 2004 Toyota Corolla. Maribeth Callahan More

Awesome We had a car in mind and they got us the car even when it wasnt on the property! Same exact one we wanted. Will buy again We had a car in mind and they got us the car even when it wasnt on the property! Same exact one we wanted. Will buy again More

John Davisson is your guy I couldn’t be happier with my purchase. This dealership has a warranty that only one dealership offers within a 65 mile radius, which means every othe I couldn’t be happier with my purchase. This dealership has a warranty that only one dealership offers within a 65 mile radius, which means every other dealership on 159th in Tinley doesn’t have it, this covers powertrain and trans for the life of the car. I also recommend buying an additional warranty on the electrical parts of the car, which is good for 30,000 miles that you put on the car (added to the miles already on the car if you buy used). John Davisson really took care of us. I bought a 2016 Corolla Sport edition off the showroom floor and 2 days after, the battery died, they got me in the shop same day (within 1 hour) and had the battery changed and fluids topped off within 30 minutes. John was the one to facilitate all this, and I appreciate his work. In addition, Ali in financing outlined the details of the purchasing process perfectly. More

Service Jin Facina (sp?) was outstanding. He was very accommodating and extremely helpful as we worked through addressing an oil leak. Also, he was very a Jin Facina (sp?) was outstanding. He was very accommodating and extremely helpful as we worked through addressing an oil leak. Also, he was very attentive. More

Way to long to buy a vehicle . I was there 6 hours 1 day and 3 the next day. With all the modern technology why does this take so long. Between trade in price and new vehicle price. I was there 6 hours 1 day and 3 the next day. With all the modern technology why does this take so long. Between trade in price and new vehicle price. More

Service I have had my car serviced at Orland Toyota for years. The service is exceptional, professional and quick. Their service team truly tries to make sure I have had my car serviced at Orland Toyota for years. The service is exceptional, professional and quick. Their service team truly tries to make sure everything is done to your satisfaction. I give them Five ??. More