Orland Toyota

The service that was provided for my Toyota 4Runner air bag recall was excellent. I would recommend this dealership to anyone looking for service or a new vehicle. bag recall was excellent. I would recommend this dealership to anyone looking for service or a new vehicle. More

Excellent customer service. My representative, Jim Faciana, made my experience from start to finish 5 star. He addressed the issues with my Highlander in an honest and professional manor. Thanks for t Faciana, made my experience from start to finish 5 star. He addressed the issues with my Highlander in an honest and professional manor. Thanks for the great treatment and service. Craig Victoria. More

Worst place I have ever been. Have appointment and wait 2 hours for them to even look at your car. Made appointment letting them know what was strong with my can and what part needed replacement. spend 2 2 hours for them to even look at your car. Made appointment letting them know what was strong with my can and what part needed replacement. spend 2 hours tell me it is the part the I described. But they don't have the part. Prices are higher than other dealerships. Go literally anywhere else!!! More

I brought my car for oil change last week. My experience was not good. Price was not honored as the coupon indicated, I asked for all filters to be checked. I received a text to go pay cashier, I had to wai was not good. Price was not honored as the coupon indicated, I asked for all filters to be checked. I received a text to go pay cashier, I had to wait for someone to tell me where to go, I paid and picked up the paper work , it said so many things need to be changed and fixed but we do not have the parts. Nothing about Filters. No one came to explain to me or even ask me if I want anything to be worked in. I told them that my car has a recall and please verify, nothing has been looked at. I was disappointed and figured this dealer does not want customers to come back. I sent text messages asking for the survey link so I can share with them, no response. BAD BAD Dealer at Orland Park Toyota.. I would have expected someone to explain to me after all, and also the recall is a serious thing no one said anything about it. Do not expect me to come back even though I have 2 cars made by Toyota . More

Satisfied Customer I had the best experience ever with Orland Toyota. I was able to purchase my dream car from this company {Tesla}. My salesperson, Adrian Gjergji, and I had the best experience ever with Orland Toyota. I was able to purchase my dream car from this company {Tesla}. My salesperson, Adrian Gjergji, and his manager, Marrella, worked to make sure that I had an enjoyable experience. They were very attentive and accommodating to me. I felt at ease the entire time. Even though I live in Virginia, I felt like I was right in Chicago. Great job, guys. I appreciate you both! More

Easy Pleasant Purchase ( Great Deal) I recently purchased a beautiful new Toyota Tacoma from Orland Toyota. The salesperson was Marek Okreglak. This is my second time dealing with Marek a I recently purchased a beautiful new Toyota Tacoma from Orland Toyota. The salesperson was Marek Okreglak. This is my second time dealing with Marek and will keep going to him. He has gotten me the best possible deal on both my vehicles and is a great guy that is very helpful and easy to deal with. I also love Orland Toyota and the service you receive from this Dealership. It is truly second to none. More

Great service Jim L, Ken G. the auto mechanic really are a great team, as well as Tony and Jim in the service reception. Thank you and I appreciate your professio Jim L, Ken G. the auto mechanic really are a great team, as well as Tony and Jim in the service reception. Thank you and I appreciate your professionalism! More

Took way to long Got to dealer at 10 am ( my appointment time) . Car was not moved to the back repair area till 11. Am. Took 15 minutes to put on apiece that fell off. Got to dealer at 10 am ( my appointment time) . Car was not moved to the back repair area till 11. Am. Took 15 minutes to put on apiece that fell off. I was standing in the appointment room when the tech came and told us that the part they ordered was not in. The other tech called the part place and said was told that the part was on the counter. Well the tech got the part put it on. I left at 11:45 Got home at 12:15. Looked at the part and it was loose again So W T F do I do now???? I am leaving on vacation on Sunday 7-11-19 More

Very pleased with service! Have a great experience. Jim was our contact person, very nice, kept us updated, answered all questions. Extremely helpful and pleasant. All your empl Have a great experience. Jim was our contact person, very nice, kept us updated, answered all questions. Extremely helpful and pleasant. All your employees should be so helpful. Because of him I would definitely come back to Orland Toyota. The Lexus dealership could take lessons from Jim. More