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Orland Toyota
Tinley Park, IL
1,492 Reviews
Our Kowalis Family started a chain of car dealerships in the 1970's. We wanted to provide a different kind of car dealership experience with a low-pressure sales approach that remains focused on the customer's wants and needs.
If you need a new or pre-owned Toyota, or our quality Toyota Service Team, we are here for you. We also have other quality pre-owned vehicles, as well. For decades, our family has served this community, and we would love a chance to earn your business right here in Tinley Park.
Family is important to us, and when you come to Orland Toyota, we will treat you like a part of our family. That is why we have customers come to us from Orland Park, Joliet, Frankfort, Mokena, Oak Forest, Homewood, Chicago Heights, Burbank, Manhattan/Monee and Chicago..
People drive past other dealerships just to experience our top-notch customer service. We have a large selection of New and used vehicles, and our dealership features one of the largest indoor Certified Pre-owned Toyota showrooms.
We have all the most popular Toyota models in stock and ready to go. If you are looking for Camry, Corolla, Rav4, Corolla Cross, Highlander, Grand Highlander, or any of the other amazing Toyota models, then you have come to the right place. Our staff will take the time to make sure that you get the best vehicle for what you need.
Are you looking for something used, then you have come to the right place. We have a huge collection of Certified Pre-owned Toyota vehicles all of which will be a quality option for you and your family. We take pride in our used inventory, and every vehicle on our lot is inspected for quality, reliability, and safety before it ever gets a price tag. Come to Orland Toyota, where we will get you into the car that you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,492 reviews
August 14, 2009
After purchasing a used auto from this dealer they failed to provide any support of issues found after the sale. There was no spare tire provided and one of the wheel hub covers was missing. After multiple p to provide any support of issues found after the sale. There was no spare tire provided and one of the wheel hub covers was missing. After multiple phone calls, there was no response from the dealer. They were located too far away to easily drive to the dealership, so I attempted to get a response over the phone. Also discovered the car had a damaged tire and after less than a week a thumping developed in the rear axle. Since vehicle was not a Toyota I took it to a local Hyundai dealer and they found that the 4-wheel drive coupling was bad. Over $1000 to repair. Orland Toyota provided a 12 month 12K mile warranty with the vehicle, but of course this problem was not covered under their USELESS warranty. This dealership is the worst that I have ever dealt with. Avoid buying anything from these crooks. There are many reputable dealers, so don't waste your time and money with these idiots. Update 1/26/11: After complaining to the Better Business Bureau, the dealer responded about a year after purchase of the vehicle and provided a check for $150 for the missing spare tire. I have recently sold the vehicle after multiple repairs ($2500). Although the dealer finally provided some compensation, I will not buy another vehicle from this dealer. More
by gjetson
Employees Worked With
Chris Fischer
July 30, 2009
Do not believe anything they tell you. They will claim to get a vehicle in for you, and it won't show up. You'll leave a deposit, and they'll give you all sorts of stories as to why it will take them 2 w to get a vehicle in for you, and it won't show up. You'll leave a deposit, and they'll give you all sorts of stories as to why it will take them 2 weeks to return it!!! Yes, first we were told a few days (which is rediculous in the first place) and then after 3 days were told they couldn't even track the money they take in (really? what kind of business can't track their credit card transactions?) Then, we were told it will take a few weeks because the salesman is on vacation.....it's incredible that they are still in business with this type of service or lack there of! More
by Hrayas
Employees Worked With
Hector Torres
