
Orland Toyota
Tinley Park, IL
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I was shown a car and test drove it. We arrived at a price then was encouraged to take the extended warranty of 8 year or 100,000 miles which I did and signed the papers. While waiting I contacted my w price then was encouraged to take the extended warranty of 8 year or 100,000 miles which I did and signed the papers. While waiting I contacted my wife and and told her I went well over our agreed amount and tried to back out of deal. The manager worked with me to get me to a workable payment and I bought the car. I am very happy so far with the car and trust I get years of enjoyment of it. More
We walked in the dealership pretty late that day (45 minutes before closing). I didn't expect to get my car the same day. But they stayed late and helped me get the paperwork done and gave the car to me minutes before closing). I didn't expect to get my car the same day. But they stayed late and helped me get the paperwork done and gave the car to me the same night. Ty is helpful, friendly and not pushing. There was one key missing. He and Chris were able to locate the key and gave it to me when I went there to pay the car two days later. Overall I enjoyed the experience and would like to go back if I want to buy another car. More
I was very indecisive about what vehicle I wanted to purchase. Ali was very patient and helpful. He answered all my questions, addressed all my concerns, and was very friendly. This is my fourth vehicle purchase. Ali was very patient and helpful. He answered all my questions, addressed all my concerns, and was very friendly. This is my fourth vehicle and I've never had a sales rep uninstall and help install a carseat before! It is the little things that count and make you a truly happy customer! As a consumer I want to take my time and make sure I'm making the bet purchase and with Ali he wasn't pushy or overwhelming me with calls and emails. He wanted me to be happy with my choice and gave me all the time I needed! More
Excellent service from start to finish. Ali was very professional and helpful on my purchase.I would definitely recommend him to anyone looking for a new/used vehicle. professional and helpful on my purchase.I would definitely recommend him to anyone looking for a new/used vehicle. More
My hole experience at this dealer was fantastic! My husband and I had ordered the new Rav4. John Davidson our sales man had gone above and beyond as to keep us updated to all information he could as to husband and I had ordered the new Rav4. John Davidson our sales man had gone above and beyond as to keep us updated to all information he could as to when our vehicle would be coming in. I can truly say he is a people person and would recommend anyone looking to purchase a Toyota new or used in the the future to allow him to service them as to their purchase. Great Job! More
Al is a very nice guy and he's down to earth. Being a car guy myself, it was really nice working with another car guy. Everyone my fiance and I worked with was very pleasant and helpful. Sometimes it can car guy myself, it was really nice working with another car guy. Everyone my fiance and I worked with was very pleasant and helpful. Sometimes it can be hard to find an honest car salesman, but Al is a no BS guy and was a breeze to work with. I would not hesitate to point anyone looking for a new or used Toyota or Scion to Al and his team. Thanks, everyone! More
MI feel that Al is very helpful. I was having trouble with the phone feature with my Camry and Al fixed it. He also showed us how to use the many other features on the car. This was on a Saturday when t with the phone feature with my Camry and Al fixed it. He also showed us how to use the many other features on the car. This was on a Saturday when the dealership was very busy, but still took the time with us. He is very knowledgable on how the features work. More
This is the second vehicle that I have purchased from this dealership and my experience both times has been excellent. Chris and Ty are very professional and never give me the feeling that I am being pr this dealership and my experience both times has been excellent. Chris and Ty are very professional and never give me the feeling that I am being pressured. After my purchase, I don't have the feeling that I could have gotten a better price, rather I leave feeling that I have received the best deal possible. Both salesmen make me feel that they are friends rather than just trying to sell me a car. I would heartily recommend this dealership to my friends. Mike Raymond More
OMG!!! I LOVEEEE ADRIAN!!!!! HE IS SUCH A GREAT CAR SALES MAN AND I APPRECIATED HIS HONESTY FROM THE VERY BEGINNING. HE IS VERY LIKEABLE, PLEASANT, AND HONEST!!!! FROM THE MOMENT I WALKED INTO THAT DELEARSHI MAN AND I APPRECIATED HIS HONESTY FROM THE VERY BEGINNING. HE IS VERY LIKEABLE, PLEASANT, AND HONEST!!!! FROM THE MOMENT I WALKED INTO THAT DELEARSHIP AND WE SHOOK HANDS, I KNEW HE WAS THE ONE. FROM TEST DRIVING THE CAR TO CALLING ME TO SEE IF I WAS COMING BACK OR NOT, HE WAS VERY PATIENT AND STILL POLITE. HE IS VERY DOWN TO EARTH!!! I AM SO FULL OF JOY AND I LOVE MY NEW CAR AND I GOT A GREAT DEAL! I WILL NEVER FORGET MY EXPERIENCE AT TOYOTA IN ORLAND PARK; I AM SO GRATEFUL TO HAVE MET ADRIAN, HE MADE A DIFFERENCE! I EVEN WENT TO THE ONE IN MATTESON AND STILL CAME BACK TO ADRIAN BECAUSE IT FELT RIGHT. I WILL FOREVER BE AT PEACE WITH THIS DECISION, HE TRULY EARNED MY BUSINESS AND HE LOOKED OUT FOR ME. ADRIAN IS THE MAN!!!! THANKYOU SO MUCH FOR BEING A BLESSING IN MY LIFE; THIS IS THE START OF A BEGINNING FOR ME AND I AM SO HAPPY THAT YOU ARE A PART OF MY NEW JOURNEY. THANKYOU, VALERIE. :) More
Everyone was extremely helpful! We only work with Tom Moore because he gives us the best price possible and he is so genuine, which is hard to find. Joe was so accommodating and polite as well. Out of al Moore because he gives us the best price possible and he is so genuine, which is hard to find. Joe was so accommodating and polite as well. Out of all the toyota dealers we looked into, this dealer was the best by far. We will definitely recommend Tom, Joe, and this dealer to our friends and family. More