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Orland Toyota

Tinley Park, IL

Overview
Reviews
4.3
1,486 Reviews
Call Dealership (708) 336-7288
View Awards

8505 W 159th Street

Tinley Park, IL

60487

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Showing 1,486 reviews

November 05, 2021

Nice place jim Faciana always takes care of my car. And I trust his judgement. More

by Sinabar
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jim Faciana service
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Nov 06, 2021 -

Orland Toyota responded

It's fantastic to hear that you know you can trust Jim to provide you with expert automotive care and advice. Your confidence in and your loyalty to the Orland Toyota team means so us, and we'll be happy to lend a hand with your service needs again next time!

November 03, 2021

Ok with service for the time frame involved ; had to wait 15 minutes befor someone would check in car More

by robo2cop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 03, 2021 -

Orland Toyota responded

Thank you for the great review! We appreciate your patience during your visit and are happy to hear that the Orland Toyota team was able to get the job done. Drive safely, and if there is anything more we can do to assist you, please don't hesitate to reach out!

October 15, 2021

The staff was very friendly and professional. I’m happy with the service provided. Im also happy with the shuttle service. More

by dreniguntala
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Valero
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Oct 16, 2021 -

Orland Toyota responded

Professional service with a smile is where we shine at Orland Toyota! We're so glad to hear how happy you are with your service visit, and we look forward to taking great care of you again next time you stop by!

October 08, 2021

He was very kind to me. It was my first time at your dealership. The service was excellent. And he even provided a ride from and to the dealership when he knew the service would take a long time. More

by llabianco911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 08, 2021 -

Orland Toyota responded

Thank you for taking a moment to post about your experience. We're thrilled to see that our team was so helpful and we look forward to your next visit to Orland Toyota!

October 08, 2021

Thank you for your hard work! Amazing experience as usual. Will definitely recommend you to my friends and co-workers More

by svetlana_abramova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony service department
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Oct 08, 2021 -

Orland Toyota responded

Svetlana, thank you for the glowing feedback! We appreciate your support and will be sure to pass on the kind words to the team. We hope to see you back! - The Orland Toyota team

October 08, 2021

Was very upset with being at the dealership for 4 hours for an oil change. More

by abacani1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Marbley
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Oct 20, 2021 -

Orland Toyota responded

I am sorry to hear about your negative experience. I understand it can be frustrating to wait longer than expected, but we appreciate your patience with our team. If there is anything else we can do to assist you please give us a call. Thank you, John Ficaro - Service Manager - 708-336-7236

September 17, 2021

I have been going to their service department ever since I bought my car there over 11 years ago. There are several long term employees in service making the quality of their service reliable and consistent More

by CAMILLE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Faciani
Report | Print
Sep 17, 2021 -

Orland Toyota responded

We can't thank you enough for your 11 years of business - wow! It's wonderful to hear that you can depend on our Orland Toyota team for excellent service, every visit. Have a great weekend!

September 16, 2021

Orland Toyota was very straightforward and very detailed. They talked over all the options and have me place of mind. More

by alborn68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Camacho
Report | Print
Sep 16, 2021 -

Orland Toyota responded

We’re delighted to get your five-star review! Thank you, from the team at Orland Toyota. See you down the road!

September 14, 2021

Service people are always nice . Today James /Jim was helping me , car was done earlier than expected :) also was nice and clean when I got into the car . Check out was smooth and great service overall More

by Vringbauer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James/Jim
Report | Print
Sep 14, 2021 -

Orland Toyota responded

We're delighted to learn that you had a great service visit, courtesy of James. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. Thank you for choosing Orland Toyota!

September 13, 2021

Very attentive,courteous, and responsive to your service requests. Kept me aware of work progress and provided estimate of when work would be completed. More

by Marge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Sep 13, 2021 -

Orland Toyota responded

Marge, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Orland Toyota team. Drive safely, and we hope to see you back again down the road!

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