Orland Toyota

This my visit to the dealership was prompted by the exceedingly pleasant experience during our previous purchase two weeks before this visit. The sales consultant and his manager were very professional exceedingly pleasant experience during our previous purchase two weeks before this visit. The sales consultant and his manager were very professional and courteous. Price negotiation was hasle free, conducted in a friendly relaxed atmosphere. Without exaggeration, I may compare the visit to the dealership to a visit at good friend's house. Also the Financial Representative was the same way - extending courtesy and great respect to me as the customer. This was by far the most pleasant car purchase experience, to date. And I had purchased more than a dozen cars during my lifespan. I will recommend this dealership to my fiends without hesitation. More

Cody was wonderful! He worked with us to find the Cody was wonderful! He worked with us to find the perfect car and fair deal. We will be buying Toyota's from him for years to come. Cody was wonderful! He worked with us to find the perfect car and fair deal. We will be buying Toyota's from him for years to come. More

Orland Toyota Scion and their wonderful staff were a God send to me. I purchased my 2013 Toyota Highlander in June. This was the most emotional purchase I had ever made. You see, my soul mate and husband of send to me. I purchased my 2013 Toyota Highlander in June. This was the most emotional purchase I had ever made. You see, my soul mate and husband of 40 years made his transition in April. We had been planning to purchase a new car together. During this time, I had test drove the vehicle at other dealers and even tried to purchase. However, those deals just weren't right for me. I had grown tired, frustrated and willing to delay my purchase. On a whim I decided to give Orland Toyota Scion a try and "just see" what they could do for me. Let me tell you, to quote a famous line from the movie, Jerry McGuire..."they had me at Hello!" Chris Kowalis is a young man who is compassionate and truly cares about the customers he serves. Sue Jimenez lent me her listening ear and kind heart as I shared my car buying journey with her. She demonstrated the utmost professionalism in helping me to successfully purchase the car I wanted. My wonderful experience did not stop there, Al Perry outdone himself with his warm smile and genuine concern in making sure I understood the financial aspect of purchasing my new car. He even allowed me the time to express my emotions through my tears as we were finalizing the details. Mr. Perry did not let me leave his office until I was sure that I understood everything. I believe it was destined for me to buy my car on that day. I will continue to recommend all to Orland Toyota Scion. Thank you for an excellent experience! Linda Gant Joliet, Illinois More

My husband & I went into the Orlando Toyota location about 4 months ago. We needed a second car. We were greeted by John Bingham, he was very friendly & knowledgeable about the different cars Toyota had about 4 months ago. We needed a second car. We were greeted by John Bingham, he was very friendly & knowledgeable about the different cars Toyota had to offer. We told him we were just looking & wasn't ready to buy at that moment. He told us when we were ready to come back & he would take care of us. So we took his word & returned on 10-23-2013. It was the BEST experience that we ever had in purchasing a car. Johns customer service skills were above & beyond. He is a man of his WORD:)!!! We purchased a 2012 Toyota Corolia & love it. The finance department was also a great experience. Guy "Q" Quenzler is the MAN!! We are on a tight budget & they made it fit our budget. Thank you John & Guy from the bottom of our HEARTS for making one of our dreams come true!!!! PS Thank you John for your warm welcoming from the moment we walked into the door(tears). Orland Toyota is the Best of the Best!!! More

I saw a 2013 Mustang GT Convertible advertised on cargurus.com and contacted the dealership. I spoke with Christina Kesner about the car. Based on our conversation I decided to drive 2 1/2 hours fro cargurus.com and contacted the dealership. I spoke with Christina Kesner about the car. Based on our conversation I decided to drive 2 1/2 hours from Central Illinois to Tinley Park to see the car. When I got to the dealership I was greeted by their very friendly staff. I advised them I had spoken to Christina about the car and they immediately put me in contact with Al Krajewski, a sales consultant. We discussed the vehicle and then I test drove it. It performed flawlessly. Al and I were able to make a trade for my 2009 Mustang GT with the help of Sales Mgr. Mike Browner. The dealership then proceeded to do a final clean-up of the 2013 Mustang, including waxing the car, so it looked perfect. All of the staff thanked me for my business and we left for home. Thank you Orland Toyota! More

I COULD NOT CONNECT MY BLUE TOOTH EVEN AFTER THE SERVICE DEPT TRIED. I ASKED FOR A SALESMAN TO HELP AL PIERCE WAS KIND ENOUGH TO GO TO MY CAR AND SPENT THE TIME TO HELP CONNECT BLUETOOTH AND EXPLAIN HOW TO DEPT TRIED. I ASKED FOR A SALESMAN TO HELP AL PIERCE WAS KIND ENOUGH TO GO TO MY CAR AND SPENT THE TIME TO HELP CONNECT BLUETOOTH AND EXPLAIN HOW TO USE IT. MY HUSBAND AND I HAVE PURCHASED SEVERAL CARS FROM YOUR DEALERSHIP AND HAVE ALWAYS BEEN EXTREMELY HAPPY WITH THE SERVICE AND EMPLOYEES. More

I was dreading purchasing a new car as I did not want to go through the hassel of the "salesman." As we were driving to the car dealership...my husband was ready to "fight" the salesperson. We were supris go through the hassel of the "salesman." As we were driving to the car dealership...my husband was ready to "fight" the salesperson. We were suprised when we were introduced to Cody Kowalis. His personality was very pleasant and disarming. It made the whole car-buying experience 10 times better than expected. He made my husband and I feel like we were part of the family. I do not want to leave out his cousin who handled our financing. (I can't remember his name!) He was wonderful as well! I would make another purchase at Orland Toyota! More

DO NOT GIVE THESE CLOWNS YOUR BUSINESS!!!!I was looking to purchase an 06 WRX STI from out of state. I called wanting more pictures sent to my email and was told they couldn't because it was raining and th to purchase an 06 WRX STI from out of state. I called wanting more pictures sent to my email and was told they couldn't because it was raining and that they would send them the following morning. Well the next day I woke up and had no pictures so I went to follow up with them. They told me again they would send me pictures the following morning. So again the next day I woke up and yet again I had no pictures of the car. I called again and voiced my complaint and then was told "I will personally send you pictures of the SIlver WRX STI tomorrow morning". Well needless to say the next day just showed how pathetic these guys are. I woke up with pictures checked my email and had received pictures of a completely different car than the one I was looking at. I wanted to talk number after looking at the vehicle and was told previously since I lived out of town they were willing to help me out on the price of the car because I was having it shipped. THIS WAS ALSO A LIE. The lady I spoke with said her manager was firm on the price and was not going to move even though I was previously told they would try to help me out. The absolute worst car buying experience I have ever had the displeasure of being apart of. DO NOT GIVE THESE IDIOTS YOUR BUSINESS. I ended up purchasing an STI the same week from a different dealer who was actually willing to earn my business and I hope you all do the same. More

Thank you for a wonderful experience. Chris Fischer showed professionalism and was very helpful. Toyota worked with us on the price. Got what we wanted. showed professionalism and was very helpful. Toyota worked with us on the price. Got what we wanted. More

Great customer service and wonderful experience at all. Professional sales person, providing great information which helps with vehicle selection...not 'pushy', representing great the well know Toyota bran Professional sales person, providing great information which helps with vehicle selection...not 'pushy', representing great the well know Toyota brand. We were previous owners of Toyota, but currently driving Honda and Jeep, so we just stopped to get the feeling of Toyota again, and left the dealer with 2010 Highlander. We told Mark that next time we will stop to buy Venza, and we told the true. It is a beautiful car which Mark complimented and all was the true...great ride in style! so we are planning to get for my husband next. More