Orland Toyota

EXCELLENT SERVICE ,VERY CURTIOUS, GLAD I AM PART OF THIER FAMILY. THEY KNOW THIER VEHICLES. FAMILY. THEY KNOW THIER VEHICLES. More

Always professional & if I decide to wait always kept abreast of wait time. Great team work! abreast of wait time. Great team work! More

I arrived at the service rep area with a request to have a replacement key made. I can hardly remember being treated as rudely by a service rep., one who wouldn't even look up from his computer to talk to a replacement key made. I can hardly remember being treated as rudely by a service rep., one who wouldn't even look up from his computer to talk to me. He acted like he was doing me a favor by . When I watched my car from behind the service area window, he came in and told me (not asked me) sit in the the customer service area. The other 2-3 service reps were just lazily sitting around and joking, like it was a boys club. I got a form letter text from rep "Benjamin" asking me to contact him at anytime if I had any questions. I texted back asking how long it was going to take to make and program my key. I received no response, so I went back into the service rep area and asked the same rep. the question directly. He refused to look up from his computer and wouldn't answer. Finally, one of the other reps said it would take about an hour because they can't rush the computer when programming a key. About 15 minutes later, the rep came into the customer service area and said my key was ready. He led me to the cashier. I politely said thank you to him, and he left the room without acknowledging my appreciation or even looking at me. I then paid the cashier what I considered a to be a substantial sum. It may be just me, but I remember when service reps thanked the customers for bringing them my business. Since the service reps at Orland Toyota don't seem to appreciate my business, I will be taking it elsewhere in the future. More

Great service and appreciated the courtesy transportation. Benjamin the service advisor was great. Will be looking next year for my new car. transportation. Benjamin the service advisor was great. Will be looking next year for my new car. More

Courteous and professional and dependable. I always know my car is in the hands of the best. my car is in the hands of the best. More

Always a nice experience when I come to Toyota and all the gentlemen in service are great the gentlemen in service are great More

Service was great. Tony took time to explain everything . Car was done by time promised. Always service at this dealer. Car was done by time promised. Always service at this dealer. More

I’m happy to see this dealer every time my car is working good 👍 inspection is done ✅ good 👍 inspection is done ✅ More

I had a very good experience at Orland Toyota today. My service tech (Anthony Camacho) was very professional and knowledgeable about what was going on with my vehicle. He explained everything I needed to g service tech (Anthony Camacho) was very professional and knowledgeable about what was going on with my vehicle. He explained everything I needed to get done and gave me a written report. Thanks Tony and Orland Toyota. Larry Haywood More

I've did all my business with you all & so far so good, plus it's in my neighborhood. plus it's in my neighborhood. More