Orland Toyota

Marek was patient, honest, and extremely attentive to us while we purchased our new Camery. He was able to get us the best deal the first-time without paying games. I would highly recommend working with him while we purchased our new Camery. He was able to get us the best deal the first-time without paying games. I would highly recommend working with him. More

It was a very good experience buying a new car. I usually don't like buying cars to a dealership because of the tensions and pressures they give you. However, Orland Toyota was different. I didn't get any pr don't like buying cars to a dealership because of the tensions and pressures they give you. However, Orland Toyota was different. I didn't get any pressure on buying something I didn't want. They even honored the price of the new 2014 camry that I really wanted that I saw online at cars.com. Thomas Pavlopoulos was kind enough to get and show us the camry that we wanted to see. He was very helpful and took care of us throughout the process of buying the car. There's no doubt we would buy our next car here next time. More

I came in originally, because my father had heard good things about the dealership. I stayed and decided to purchase the car that was shown to me, for many reasons. The salesman was very knowledgeable, bu things about the dealership. I stayed and decided to purchase the car that was shown to me, for many reasons. The salesman was very knowledgeable, but not patronizing or haughty. He was able to answer all my questions. He was willing to show me the cars I was interested in and didn't try to push me into anything I didn't want. I'm very happy with my purchase and will recommend this dealership to anyone . More

I was at the dealership with my friend to purchase her new vehicle. Knowing how women are often treated by car dealerships, I figured I would just go as moral support and backup to all the very hard work new vehicle. Knowing how women are often treated by car dealerships, I figured I would just go as moral support and backup to all the very hard work she had put into researching her vehicle, knowing her price, and knowing exactly which vehicle she was going to purchase. Initially, she was given excellent customer service from the internet sales person (Debbie?), but even after double and triple checking with debbie prior to getting to the dealership, management at the dealership still re-negged on the deal as presented to my friend. This put the sales associate, Josh, in an extremely awkward position, and was not really an excellent reflection on the dealer management. Josh himself was the utmost in professionalism throughout the process, however, and was very good at explaining why certain pricing standards were or were not being met, and was consistently willing to go back to his managers to attempt to rectify the situation. He was a very easygoing salesman, and made the process fun. Josh was an excellent representative for this dealership, even though I am sure he was just as frustrated as we were. I cannot commend his customer service enough - it was above and beyond excellent! My only issues with this entire process came when we were nearing the end of the sale, and we met with two managers. Neither one of them made mention to my friend of the fact that she would NOT be able to drive off the lot in the car she had just purchased outright. They knew full well that this would not be a possibility, but left that unpleasant task to Josh who was also under the impression (as we were), that the model being purchased was not part of a recall prohibiting the sales of such vehicle. That was pretty poor judgement on the part of the management - but again, Josh found a way to turn the situation into one where he was able to provide excellent customer service by procuring oil changes/car washes for my friend for an extended period of time. Finally, in an ultimate show of customer service, Josh found a way to personallly deliver my friends vehicle to her driveway once the recall was over, even though this added a good 2-3 hours onto the end of his day, using his own personal time to ensure that this happened. Josh is a true asset to this dealership as he was able to put two women at ease through a process that is typically quite daunting, and to handle all the mishaps that came up throughout with a gentlemanly flair of professionalism. I will definitely be referring friends and family to go shop with Josh should they be in the market for a new car. More

Toyota had an issue with the heated seats on the 2014 Sienna model I purchased so I was not able to take my vehicle home with me on the date of purchase. Orland Toyota quickly resolved the issue. With t Sienna model I purchased so I was not able to take my vehicle home with me on the date of purchase. Orland Toyota quickly resolved the issue. With the seats. My sales representative, Josh Tornabeni, worked diligently with me to keep me apprised of the situation regarding the heated seats, ultimately resulting in him personally delivering the van to my house on his own personal time. More

Brittany was great, informative, helpful, not pushy. The only downside was once the price was decided, it took 2 1/2 hours more of my time. I found that to be inconsiderate of my time. only downside was once the price was decided, it took 2 1/2 hours more of my time. I found that to be inconsiderate of my time. More

sue and josh tornabeni we very helpful in my buying experience. The buying of a new car was nice fast and professional. josh had answers for all of my auto buying needs. if buying a Toyota I would tota experience. The buying of a new car was nice fast and professional. josh had answers for all of my auto buying needs. if buying a Toyota I would totally recommend checking them out at josh/sue did beat all other dealer ships. I will be buying my future Toyotas for Orland park Toyota. More

I have called all the Toyota dealers in the Chicagoland area and Orland Toyota accommodated all my requests with a smile. Carlos Zurita, the sales I've worked with, is AWESOME!!! He was super patient with area and Orland Toyota accommodated all my requests with a smile. Carlos Zurita, the sales I've worked with, is AWESOME!!! He was super patient with me, honest, very kind and just went beyond to make me happy. He was not pushy at all and that is why I am telling everyone GO SEE Carlos if you are looking for a Toyota. I'm very happy with my purchase. Chris Kowalis from finances also deserves a shoutout!! I had a wonderful experience at Orland Toyota. More

I am very pleased with the service I received, from the moment we entered the building everyone was very friendly. I loved that they even took the time to show my 15 year old son a truck in the showroom th moment we entered the building everyone was very friendly. I loved that they even took the time to show my 15 year old son a truck in the showroom that he really liked. John Davison was one of the nicest salesman I have ever met, he was willing to work with me and fix a few things I mentioned and even things I didn't mention. Both John Davison and Michael Browner called me to keep me updated as to the progress of the repairs to the vehicle I was purchasing. I definitely would recommend this dealership to anyone looking to purchase a vehicle, I am very pleased with my purchase and the service I received and I will definitely return here the next time I decide to purchase a new or used vehicle. Thank you Orland Toyota Scion, John Davison and Michael Browner for going above and beyond in your service. More

Mark is a very great salesman. He explains every step of the process in detail in a friendly personable manner. He answered all my questioned and helped me. Mark was completely honest with us and gave us a the process in detail in a friendly personable manner. He answered all my questioned and helped me. Mark was completely honest with us and gave us a great deal. I would recommend this dealership to everyone...... More