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Orland Toyota
Tinley Park, IL
1,488 Reviews
Our Kowalis Family Toyota Car Dealership in Tinley Park, IL
In the 70’s the Kowalis family started something great. They started a chain of car dealerships that has remained focused on the customer above all else. We want to provide a different kind of car dealership experience. We want to be here for you when you need us.
It doesn’t matter if you need a new Toyota, Toyota service, or if you just want to talk to somebody about something, our Orland Toyota team is always ready to help and listen. For decades, our family has served this community, and we would love a chance to earn your business right here in Tinley Park. Let us be your Chicagoland dealership.
Family is important to us, and when you come to Orland Toyota, we will treat you like a part of the family. That is why we have customers come to us from miles around including Orland Park, Joliet, Naperville, Oak Forest, Romeoville, Harvey, Chicago Heights, Burbank, and Calumet City.
People drive passed other dealerships just to get to our amazing Toyota inventory and get some of our amazing service. We frequently have customers come to us from North Chicago and even farther, and we are always willing to cater to our out-of-state-customers. We have a huge catalog of vehicles, and our dealership features one of the largest indoor Certified Pre-owned Toyota showrooms.
We have all the most popular Toyota models in stock and ready to go. If you are looking for Camry, Corolla, Rav4, or any of the other amazing Toyota models, then you have come to the right place. Our staff will take the time to make sure that you get the best vehicle for you and your needs. At Orland Toyota, we listen to our customers, and we will always provide you with what you are looking for.
Are you looking for something used, then you have come to the right place. We have a huge collection of Certified Pre-owned Toyota vehicles all of which will be a quality option for you and your family. We take pride in our used inventory, and every vehicle on our lot is inspected for quality, reliability, and safety before it ever gets a price tag. Come to Orland Toyota, where we will get you into the car that you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,488 reviews
March 16, 2014
I would definitely recommend this dealership and specifically Josh Tornabeni. I visited this dealership twice in the process of buying this car. On the first visit, I explained to Josh that I was specifically Josh Tornabeni. I visited this dealership twice in the process of buying this car. On the first visit, I explained to Josh that I was not going to buy a car today, I just needed information and pricing. Even though he knew I wasn't going to buy the car on that day, he still gave me his undivided attention and carefully explained everything about the several vehicles I was considering and their cost. I never felt rushed or pressured and even though I asked many questions, Josh always took his time answering them thoroughly. And when I came back the second time, he still didn't pressure me or rush me. This was VERY important to me because I am a recent widow and this was the first time I was buying a car without my husband. I really feel that it was more important to Josh that I was satisfied and comfortable with my decision, than it was for him to make the sale. While this may not be important to a big company like Toyota, or even to the bottom line of the dealership, I assure his supportive attitude and patience is why I would recommend family and friends to see him when they are in the market for a car. More
by CWoitke
March 15, 2014
Where do I began. I patronized Orland Toyota because I purchased a vehicle before. They wanted to run my credit to see if they could finance me through Toyota. They bragged on how they have one of the b purchased a vehicle before. They wanted to run my credit to see if they could finance me through Toyota. They bragged on how they have one of the best finance managers and she has good relationships with the bank so although my credit wasnt tier 1 they were sure they could get me a really great apr since I am a returning customer and I have purchased and paid off several cars in my past. Orland Toyota finance department took advantage of me THEY RAN MY CREDIT 12 TIMES AND BROUGHT MY CREDIT SCORE DOWN 24 POINTS BECAUSE THEY WERE ALL HARD HITS!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Customer service they played games with the price on the vehicles that I wanted. They never sat us down to a desk while negotiating and test driving. The salesman was extremely useless. He had no knowledge about the price, finance or anytning. We left after being there over 3.5 hours test driving and being snowballed with lies on prices and promises that never got fulfilled. They promised me that I would be financed and come back the next day to complete the paperwork. Not so! I had to call several times to check on the financing and the car. They gave me the run around and made me feel as if I wasnt good enough to purchase a car from them. They didnt communicate to me what was going on. In the background they ran my credit 3xs through toyota , 2x JPmorgan chase , and 7 other banks and financial institutions. I had to go back up there to test drive a different car and they were not willing to negotiate. They took advantage of my circumstances and tried to get whatever they could my trade-in plus down payment and even that wasnt enough they didnt negotiate on the price at all. Then they promised to call back the next day.....no call. Finally I went back to get my title and they didnt want to give it back without a reasonable explanation as to why I didnt want to purchase from them. I spoke with the sales manager and told him my experience at that dealership. He apologized and wanted to know if there still was something he could do to mantain my business, I replied no, and asked for my title back which by the way was in his possession. Do you know he still did not give it back. They told me that it was in the new car building I went over there, then they told m it was in the used car buildling, then they sent a salesman back to the new car builiding then back to the used car to give me my titile. TOYOTA ORLAND IS AN EXAMPLE OF A DEALERSHIP WHO DOES NOT PUT THE CUSTOMER FIRST. THEY HAVE A THEIR OWN AGENDA THAT IS TO MAKE AS MUCH MONEY OFF OF YOU AS POSSIBLE WHILE FEEDING YOU THESE LAME SALES PITCHES. THEIR CUSTOMER SERVICE IS HORRIBLE AND THEIR LACK OF COMMUNICATION WITH THE CUSTOMER IS UNACCEPTABLE. I WOULD NEVER RECOMMEND ANYONE TO THIS DEALERSHIP AGAIN. MY RATING WOULD BE A -1. BY THE WAY THROUGHOUT THIS WHOLE PROCESS NO ONE GAVE ME THEIR BUSINESS CARD.. HOW UNPROFESSIONAL KF More
by RUGGED00
Employees Worked With
thomas tessie
March 14, 2014
I bought a Toyota Avalon from Toyota Scion. Josh Tornabeni was the sales person. He gave me reliable information about the car. He was knowledgeable and friendly. I am satisfied with the deal from T Tornabeni was the sales person. He gave me reliable information about the car. He was knowledgeable and friendly. I am satisfied with the deal from Toyota Scion, and I would recommend your dealership to my friends as well. Thank you. More
by ade14
March 12, 2014
Had an excellent experience. Everyone was very helpful and courteous. Price was very reasonable. Glad to be able to do business with a local dealer without the need to travel far to find a reasonable de and courteous. Price was very reasonable. Glad to be able to do business with a local dealer without the need to travel far to find a reasonable dealer. More
by donmanprisio
Employees Worked With
Al Krajewski
March 11, 2014
Josh was very professional and very informed about the vehicles we were interested in. He was focused on ensuring our satisfaction with the entire purchase process. He worked with us to identify our needs vehicles we were interested in. He was focused on ensuring our satisfaction with the entire purchase process. He worked with us to identify our needs and discussed the different options that we could consider. He was friendly but had a straight forward "no games" approach to the sale. Thanks Josh! Great experience! More
by Camry20145
March 09, 2014
I WAS LOOKING TO GET A CAR THAT WILL HOLD ITS FUTURE VALUE AND GETS GREAT GAS MILEAGE. WHEN I SEEN THE WINDOW STICKER AND GOT STICKER SHOCK AT HOW MUCH GAS MILEAGE THIS 2013 TOYOTA PRIUS c GETS, I TRADE VALUE AND GETS GREAT GAS MILEAGE. WHEN I SEEN THE WINDOW STICKER AND GOT STICKER SHOCK AT HOW MUCH GAS MILEAGE THIS 2013 TOYOTA PRIUS c GETS, I TRADED IN MY 2012 FORD FIESTA, IT ONLY GOT 25 T0 35 MPG, I HAVE HAD THE TOYOTA PRIUS c FOR 30 DAYS NOW AND IT ONLY BURNS $21.00 BUCKS OF GAS A WEEK. I DRIVE 300 MILES A WEEK TO WORK HALF EXPRESSWAY HALF CITY AND IT GETS 50 MPG AVERAGE. IN CHICAGO CITY TRAFFIC IT GETS 53.5 MPG, WHEN I TO GO TO LOCAL GROCERY STORE IT ONLY RUNS ON BATTERY POWER FOR 3.8 MILES, I WILL SAVE OVER A $ 6,350.00 BUCKS IN FUEL COSTS OVER 5 YEARS. THIS CAR DRIVES REAL GOOD AND HAS A LOT OF ROOM INSIDE, IT IS A 5 DOOR HATCH BACK THE CARGO AREA IS HUGE GREAT FOR HAULING THE DOG AND CAGE TO THE PARKS. EVERY OTHER CAR COSTS ABOUT THE SAME AND THEY DO NOT GET THE SUPER GREAT GAS MILEAGE AS THIS 2013 TOYOTA PRIUS c. More
by COOLBREEZE454
Employees Worked With
John Bingham
March 08, 2014
I recently bought a Toyota Prius from Orland Toyota. I worked with salesperson Brittany Ellison throughout the week leading up to my purchase. Brittany was great to work with. She was very knowledgeable a worked with salesperson Brittany Ellison throughout the week leading up to my purchase. Brittany was great to work with. She was very knowledgeable about my new car and very friendly. I would recommend Brittany to anyone buying a car! More
by Jilltsouks
Employees Worked With
Brittany Ellison, Brittany Ellison
March 08, 2014
I recently purchased a new Toyota Avalon from Orland Toyota and found it to be an overall great experience. Our salesperson, Brittany Ellison, jumped through hoops doing everything to make us happy. Tr Toyota and found it to be an overall great experience. Our salesperson, Brittany Ellison, jumped through hoops doing everything to make us happy. Trudging through the snow on a cold wintery day in February, Brittany had car after car pulled out for us until we found just the right one. Her friendly and personable demeanor makes the car buying chore a pleasure. I've purchased three Toyota's from this dealership to date and have found them to be first rate. As a car buyer, if you're looking for complete service from your salesperson, someone who follows through the entire process including post-sale follow-up, ask for Brittany at Orland Toyota. More
by nickv1964
Employees Worked With
Brittany Ellison
March 06, 2014
Thanks Mark for all you did for me in terms of getting my new Tacoma. I would recommend Mark to anyone who appreciate professionalism and honesty :) new Tacoma. I would recommend Mark to anyone who appreciate professionalism and honesty :) More
by Sobolewski1
Employees Worked With
Marek Okreglak, Marek Okreglak
March 06, 2014
We just purchased a newer used Subaru from Orland Toyota, Brittany Ellison was a pleasure to work with. She was genuinely nice and friendly, she didn't pressure the sale like most other salespeople would do Brittany Ellison was a pleasure to work with. She was genuinely nice and friendly, she didn't pressure the sale like most other salespeople would do and was patient and cooperative when working with us. We visited the dealership multiple times to look at different vehicles before actually purchasing and she always took the time to answer all questions and meet with us when we came in. She also walked us through the whole financing process and updated us on what was going on and how long it would take, (it was nice not just to be left waiting and wondering).I would definitely work with her again and purchase another vehicle from her. More
by Jschlis
Employees Worked With
Brittany Ellison
