Orland Toyota

My wife and I just bought a Toyota Highlander from Brittany Ellison. I can't say enough good things about her. She was very knowledgeable and helpful throughout the whole process. She was also very Brittany Ellison. I can't say enough good things about her. She was very knowledgeable and helpful throughout the whole process. She was also very patient as it took us a few days to decide on the color and type of car we wanted to buy. Brittany was just a pleasure to deal with the whole time. I will be recommending anyone looking to buy a Toyota to go see Brittany. More

Good customer service Brittany was very helpful and a pleasure to work with. I am very pleased with the car I bought. She went above and beyond to make sure every thing wen Brittany was very helpful and a pleasure to work with. I am very pleased with the car I bought. She went above and beyond to make sure every thing went well and that I was pleased with the car. More

Tom Vaughan is the best and most informative salesman we have ever had! Everyone there has been great! Recomending this dealrship for a perfect experience!! have ever had! Everyone there has been great! Recomending this dealrship for a perfect experience!! More

My wife and I just purchased a Toyota Camry! Brittany was extremely professional, knowledgeable and just plain nice. I recommend Orland Toyota and Brittany to anyone that is looking to purchase a new Toyota! extremely professional, knowledgeable and just plain nice. I recommend Orland Toyota and Brittany to anyone that is looking to purchase a new Toyota! More

Josh was great to work with. He was patient and informative and worked with me as I worked through my decision on what car to purchase. He didn't put any pressure on me and made me feel very comfor informative and worked with me as I worked through my decision on what car to purchase. He didn't put any pressure on me and made me feel very comfortable. I would highly recommend him to someone looking to purchase a new car. More

My family purchased a vehicle from John at Orland Toyota and have always had great experiences. I wanted to trade in my car for basically the exact same car but a newer model. I only had one request - I w and have always had great experiences. I wanted to trade in my car for basically the exact same car but a newer model. I only had one request - I wanted my new car to have heated leather seats. I asked what the differences were between the 2013 model and the 2014 model and was told that the 2014 model didn't have 0% financing available so I proceeded to only consider the 2013. It took a LONG time to get the car priced out. When we finally had all of the prices (trade in value, new car price and payment details) I decided to call my financial adviser while sitting at the dealer to see if I should put any money down on the car. He asked if it was 0% financing which I replied "yes" (because that was the ONLY option we ever talked about) so he told me there is no advantage to putting anything down on the car. I signed the agreement for them to locate and purchase the car I want from another dealer and left. When I returned to sign the paperwork and pick up my car about a week later I was sat down with a really sleazy man that tried to up sell me on a ton of options (car protector, lo-jack, remote start). I was actually interested in remote start and since I was getting 0% financing it was a great idea. I made the appointment right there to return the following week to get the remote start installed and proceeded to the financing office. This is where it all went bad....I was told that there was no 0% financing option available. CRAZY - because again that was the ONLY option we ever discussed. I should have just walked away from the car and left but I really needed the new car because of issues with my previous vehicle. I ended up having to drop the remote start option and will probably purchase it at another time out-of-pocket. After finalizing everything (which I still regret), John walked me out to the garage to my new car to show me everything before I left. He said to me "sorry about the 0% financing but sometimes you hear what you want to hear"...I didn't say anything to this comment but it still 4 months later (yes, it's been 4 months because I was hoping my feelings would change) that comment doesn't sit well with me. I like my car but after all this time, I still wish that I walked away from the deal. A lesson for next time... More

Josh and Al were referred to us by our folks. They did a great job finding us a van that fits us. They did a great job on our trade in as well offering a top price. Great service. great job finding us a van that fits us. They did a great job on our trade in as well offering a top price. Great service. More

My wife and I have been doing business with this dealer for several years and wouldn't think of going to another. The sales person(s) Josh Tornabeni and Ali Zayyad were fast, efficient and informative. The for several years and wouldn't think of going to another. The sales person(s) Josh Tornabeni and Ali Zayyad were fast, efficient and informative. There was no high pressure techniques applied to our experience that was primarily handled by Josh although Zayyad was an intial contact. Both sales persons spent more than enough time with us to fully explain our transaction. When I picked up our car they both walked me thru set up of the audio/nav system which I greatly appreciate. I never felt rushed in any phase of this sale. The finance and aftermarket people were very courteous also. On the whole we feel as though we purchased the exact car we wanted with the exact equipment we sought and were given ample time and discussion to come to a decision. More

The dealership was very honest and friendly. They did not hide any information from me. They were very reliable and supportive of my choice. They did not push me to make any decisions. They were very straigh hide any information from me. They were very reliable and supportive of my choice. They did not push me to make any decisions. They were very straightforward and they helped me find my dream car. More

I went to Orland Park Toyota to purchase a new 2014 Toyota Avalon. Frank Pelegrino was my sales consultant and I couldn't have asked for a better experience. Frank was nothing but helpful in processi Toyota Avalon. Frank Pelegrino was my sales consultant and I couldn't have asked for a better experience. Frank was nothing but helpful in processing my trade-in, taking a test drive, going over financing, etc. He made sure to answer any and all questions I had as well as keeping me updated throughout the whole process as to what was going on. I would highly recommend Frank if you're looking to purchase a car from Orland Park Toyota. Thanks for everything, Frank! More