Orland Toyota
Tinley Park, IL
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I had a wonderful experience at Orland Toyota today bringing My 2019 CHR in for General maintenance and an Inspection to make sure all is well and problem free! I had the pleasure of being helped by Fe bringing My 2019 CHR in for General maintenance and an Inspection to make sure all is well and problem free! I had the pleasure of being helped by Felix. Felix was wonderful. Very helpful, professional, knowledgeable and kind. Thank you!! More
The work was done in a time that was told to me. Everyone was very courtesy the facilities were clean. The waiting room was nice and spacious. I was informed on what was going on with my vehicle. was very courtesy the facilities were clean. The waiting room was nice and spacious. I was informed on what was going on with my vehicle. More
Orland Toyota was very professional, welcoming, and very quick , but thorough, with their recent service of my Camry. I will definitely be back! Jim was very helpful and answered any questions I may have ha quick , but thorough, with their recent service of my Camry. I will definitely be back! Jim was very helpful and answered any questions I may have had. Thank you Jim. 5⭐️s More
Devin was bright spot in another generally Awful Unprofessional Autobutler experience. December booked an appointment, verified day b4 & Hour b4 the day of, drove 30 miles & then was told - No! Too Unprofessional Autobutler experience. December booked an appointment, verified day b4 & Hour b4 the day of, drove 30 miles & then was told - No! Too cold. No apologies, nothing. Tried 4x to get service mgr to call & reset appt. Blew Me Off Each time. It Took a call from Toyota Corporate Supervisor to Finally pressure service dept to respond yesterday. Still no call or apology from the manager - too scared or embarrassed I guess, but Devin, service rep, called & got it done. Fast. Thanx. You'd think they'd care more because I bought the RAV4 Hybrid From Them, & Paid Cash, but NOOOOOOOO! I will Never Go Back except to finish my Autobutler services. Warning - every time I went in for previous Autobutler appointments, they tried to bill me for other services that I didn't need or Were Still Covered Under My Warranty. Get a 2nd Opinion for Any Expensive Service They Say You Need. Ted in Service @ GERALD TOYOTA Matteson is Great! More
Add to spur of the moment I called the dealership spoke with Jim A service advisor to get work done on the truck without an appointment he was able to get me in and get the work done I appreciate it at suc with Jim A service advisor to get work done on the truck without an appointment he was able to get me in and get the work done I appreciate it at such a short notice and they did a good job in servicing my vehicle.. More
Excellent buying experience at Orland Toyota from reservation of my Corolla Cross all the way to signing. Nour Salah was such a pleasure to work with. She kept me updated on status, answered all my q reservation of my Corolla Cross all the way to signing. Nour Salah was such a pleasure to work with. She kept me updated on status, answered all my questions, and notified me when the vehicle arrived earlier than expected. There were no surprises in pricing, and my trade-in was valued fairly. Outstanding service! Highly recommend! More