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Orland Toyota

Tinley Park, IL

4.4
1,486 Reviews

8505 W 159th Street

Tinley Park, IL

60487

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Showing 1,486 reviews

February 21, 2022

Professional level is second to none. Prompt action is the best part of their attributes More

by Dotun20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin in service
Feb 22, 2022 -

Orland Toyota responded

Thank you for taking the time to share! We are so glad to hear that you found the right vehicle working with the Orland Toyota team. Drive safely, and we hope to see you again down the road!

February 11, 2022

I had a wonderful experience at Orland Toyota today bringing My 2019 CHR in for General maintenance and an Inspection to make sure all is well and problem free! I had the pleasure of being helped by Fe More

by ann.lieber10117
Recommend Dealer
Yes
Employees Worked With
Patrick Akai
Feb 14, 2022 -

Orland Toyota responded

Thank you for trusting us to take care of your Toyota CHR! We're glad that our team can keep it running smoothly. Thanks for giving Felix a special shoutout! See you again next time here at Orland Toyota!

February 01, 2022

Worst customer service ever just because I’m a woman doesn’t mean I don’t know what I’m doing More

by Bmscully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin
Feb 02, 2022 -

Orland Toyota responded

We expect all of our guests to receive helpful service and I am disappointed that you didn't have a better interaction with us. I would be grateful to step in and discuss your concerns directly so I can ensure that this matter is properly handled. Since I am unable to find your phone number from this review, please consider giving me a call. Best, John Ficaro - Service Manager - 708-336-7236

January 23, 2022

The work was done in a time that was told to me. Everyone was very courtesy the facilities were clean. The waiting room was nice and spacious. I was informed on what was going on with my vehicle. More

by Teresac714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 24, 2022 -

Orland Toyota responded

Teresa, thank you for taking the time to share! We are so glad to hear that you had such a successful service experience working with the Orland Toyota team. Drive safely, and we hope to see you back again down the road!

January 21, 2022

Orland Toyota was very professional, welcoming, and very quick , but thorough, with their recent service of my Camry. I will definitely be back! Jim was very helpful and answered any questions I may have ha More

by brandync1931
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Jan 21, 2022 -

brandync1931 responded

Thank you for a great experience! I will definitely be a returning customer in the future as well as recommending this dealer to others. Thank you for all the help Jim.

Jan 21, 2022 -

Orland Toyota responded

We're so happy that our commitment to great service stood out to you and will be sure to let Jim know you appreciated all the help. Drive safely and thank you for being a great Orland Toyota customer!

January 21, 2022

Excellent service and communication from the moment I entered the dealership and also competitive prices More

by lulopez426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Camacho
Jan 24, 2022 -

Orland Toyota responded

We are thrilled that our team took such great care of you from start to finish! Thank you for choosing Orland Toyota and for stopping by to leave a review. See you next time!

January 20, 2022

I am great full of the service, specially Jim make me like be at home. Thanks for the good service. Make the diferencia. More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Faciana
Jan 21, 2022 -

Orland Toyota responded

Connie, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Jim and the Orland Toyota team. Drive safely, and we hope to see you back again down the road!

January 19, 2022

Devin was bright spot in another generally Awful Unprofessional Autobutler experience. December booked an appointment, verified day b4 & Hour b4 the day of, drove 30 miles & then was told - No! Too More

by Collectordude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin, Linda, John Bingham
Jan 25, 2022 -

Orland Toyota responded

I'm very sorry to hear that we lost your business. We never want to inconvenience our guests so I apologize that we couldn't complete your service during your initial visit, as well as for our lack of communication. We don't run our business to mislead customers and I will speak with my team about your feedback. If you would like to discuss any concerns with me directly, I've listed my number here. Thank you, John Ficaro - Service Manager - 708-336-7236

January 05, 2022

Add to spur of the moment I called the dealership spoke with Jim A service advisor to get work done on the truck without an appointment he was able to get me in and get the work done I appreciate it at suc More

by Carl N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim A
Jan 06, 2022 -

Orland Toyota responded

Thank you for taking the time to review us, Carl! We are thrilled to hear that Jim went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back again at Orland Toyota!

Jan 06, 2022 -

Carl N responded

Thanks for the excellent service I received at your dealership I appreciate Jim for taking the time to allow my Vehicle to come through without an appointment at the spur of the moment thanks again Toyota and Jim

December 22, 2021

Excellent buying experience at Orland Toyota from reservation of my Corolla Cross all the way to signing. Nour Salah was such a pleasure to work with. She kept me updated on status, answered all my q More

by audreyS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nour Salah
Dec 22, 2021 -

Orland Toyota responded

Audrey, thank you for the great review! We appreciate your business and are thrilled to hear that you had such an outstanding purchase experience working with Nour and the Orland Toyota team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

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