
Orland Toyota
Tinley Park, IL
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I had a wonderful experience at Orland Toyota today bringing My 2019 CHR in for General maintenance and an Inspection to make sure all is well and problem free! I had the pleasure of being helped by Fe bringing My 2019 CHR in for General maintenance and an Inspection to make sure all is well and problem free! I had the pleasure of being helped by Felix. Felix was wonderful. Very helpful, professional, knowledgeable and kind. Thank you!! More
The work was done in a time that was told to me. Everyone was very courtesy the facilities were clean. The waiting room was nice and spacious. I was informed on what was going on with my vehicle. was very courtesy the facilities were clean. The waiting room was nice and spacious. I was informed on what was going on with my vehicle. More
Orland Toyota was very professional, welcoming, and very quick , but thorough, with their recent service of my Camry. I will definitely be back! Jim was very helpful and answered any questions I may have ha quick , but thorough, with their recent service of my Camry. I will definitely be back! Jim was very helpful and answered any questions I may have had. Thank you Jim. 5⭐️s More
Devin was bright spot in another generally Awful Unprofessional Autobutler experience. December booked an appointment, verified day b4 & Hour b4 the day of, drove 30 miles & then was told - No! Too Unprofessional Autobutler experience. December booked an appointment, verified day b4 & Hour b4 the day of, drove 30 miles & then was told - No! Too cold. No apologies, nothing. Tried 4x to get service mgr to call & reset appt. Blew Me Off Each time. It Took a call from Toyota Corporate Supervisor to Finally pressure service dept to respond yesterday. Still no call or apology from the manager - too scared or embarrassed I guess, but Devin, service rep, called & got it done. Fast. Thanx. You'd think they'd care more because I bought the RAV4 Hybrid From Them, & Paid Cash, but NOOOOOOOO! I will Never Go Back except to finish my Autobutler services. Warning - every time I went in for previous Autobutler appointments, they tried to bill me for other services that I didn't need or Were Still Covered Under My Warranty. Get a 2nd Opinion for Any Expensive Service They Say You Need. Ted in Service @ GERALD TOYOTA Matteson is Great! More