Orem Toyota - Service Center

Service advisors are quick, efficient, knowledgeable, and friendly. Work was completed as expected. In the past, other dealerships have done a quick wash, which I have appreciated. Miss it at Brent Br friendly. Work was completed as expected. In the past, other dealerships have done a quick wash, which I have appreciated. Miss it at Brent Brown. Always enjoy the drive to UVU, where I work, that's offered by your service driver. Very pleasant, friendly guy. More

There were Two different ones that helped me. They gave excellent service explaining every thing that was checked on my vehicle. Everything was done in a timely manner. I love Toyota because of the great v excellent service explaining every thing that was checked on my vehicle. Everything was done in a timely manner. I love Toyota because of the great vehicle I bought from them but also the waiting room is absolutely very comfortable. I'm sorry I can't remember their names. I also appreciate the honesty & trust that I have with the service department. I have been coming here for quite a number of years. This is important to me since I am a widow. I received this same courtesies when I bought my Prius last May. Thank you Linda Needham More

I was greeted at the door by two different individuals and my car was tagged for service right away. All my questions about the service were answered and the wait time for my oil change was a lot less tha and my car was tagged for service right away. All my questions about the service were answered and the wait time for my oil change was a lot less than what I expected. I was also not pressured to purchase any extra service or parts for my car. More

They are fast friendly and make the service experience enjoyable. Mike is very efficient at his job. Making customers feel comfortable. Thanks for doing a great job. enjoyable. Mike is very efficient at his job. Making customers feel comfortable. Thanks for doing a great job. More

nice snowing morning,took car into for a recall & service maintenance.nice having a shuttle to take me home and then pick me back up when service on my car was done. service maintenance.nice having a shuttle to take me home and then pick me back up when service on my car was done. More

My visit to Brent Brown Toyota and John Goodman was outstanding as it always is. I would recommend this dealership to everyone. This dealership never lets me down. outstanding as it always is. I would recommend this dealership to everyone. This dealership never lets me down. More

We were very pleased with the service performed. Mike was very friendly when he greeted us. He explained the whole process and the service performed. very friendly when he greeted us. He explained the whole process and the service performed. More

Mike is always so helpful and courteous. He always has a smile about him when I have service to be performed on my 2011 Prius. He is really nice person to deal with. Jim smile about him when I have service to be performed on my 2011 Prius. He is really nice person to deal with. Jim More

I have been to this center twice, worked with Mike Black both times, and I am super impressed. When Mike discovered my "Just in Case" box in the trunk with oil, coolant, and a first aid kit, he took a real both times, and I am super impressed. When Mike discovered my "Just in Case" box in the trunk with oil, coolant, and a first aid kit, he took a real interest. He ran out to his vehicle to grab a mini air compressor to show it to me. He encouraged me to get one so if I have a slow leak I won't be stranded but will be able to pump up the tire and drive to help (or at least to civilization and safety). I waited for my car to be done and it was done within the timeframe they estimated. They were even 10 minutes early. He walked through the report with me and told me how the air pressure in the tires was getting low because of the cold weather. He told me what it should be at so I can keep an eye on it. He also answered all of the questions I had thought of since my last visit. The other thing I was really impressed by was Brent Brown. He was walking around the service center personally delivering paychecks to his employees and making sure they and their families were all doing well. What a neat place to have your car serviced. More

Best dealership service experience I've ever had. Very courteous, good explanations of warranty coverage. Work was done on schedule and explanations of what was done was very clear. Very courteous, good explanations of warranty coverage. Work was done on schedule and explanations of what was done was very clear. More