5,015 Reviews of Orem Toyota - Service Center
Great service Moe had my vehicle done 15 min earlier than he initially said and did a great job. Don’t have any complaints and will be returning for future service Moe had my vehicle done 15 min earlier than he initially said and did a great job. Don’t have any complaints and will be returning for future service appointments More
Fast friendly and helpful Brent Brown Toyota got my FJ in the day I called and fixed the issues. This is my primary vehical to get my I’ll husband to and from doctors appointme Brent Brown Toyota got my FJ in the day I called and fixed the issues. This is my primary vehical to get my I’ll husband to and from doctors appointments every week and I needed it fixed fast. The shuttle is a great service to get me to and from the dealership. Thanks for getting me in and out the day before Thanksgiving. More
Brent Brown is Outstanding! The service was much faster than I expected, but still very thorough. The staff was friendly and attentive. I had an oil change and multi-point inspec The service was much faster than I expected, but still very thorough. The staff was friendly and attentive. I had an oil change and multi-point inspection done. I always come here because the service is outstanding! More
Service My service is always great, love that they have water and hot chocolate in the waiting area. I do wish they would have offered the shuttle to take me My service is always great, love that they have water and hot chocolate in the waiting area. I do wish they would have offered the shuttle to take me to another store during my wait. More
Always a great experience! I love that I can just drop my car off and not worry that there will be any issues. They called me when it was ready and I was back to pick it up. Ver I love that I can just drop my car off and not worry that there will be any issues. They called me when it was ready and I was back to pick it up. Very quick, painless, and everyone that works there is SO kind! More
Awesome employees The employees I dealt with were phenomenal. They were kind and easy to work with. Maybe just a bit sales-y for my taste, but they were all so kind. Be The employees I dealt with were phenomenal. They were kind and easy to work with. Maybe just a bit sales-y for my taste, but they were all so kind. Being a girl that knows very little about cars, it’s always daunting to get any services done. So I’m fairly sensitive to upselling. I prefer places that offer what’s actually needed first, then inform me on which add-ons could benefit me as well. I didn’t feel pushed to get more than I needed, but when I asked for one service, I was offered the most expensive package, not just the service I requested. Also, while scheduling my appointment I was told someone would call me back with pricing for an additional service I needed, but I never heard from anyone or got any messages other than the one confirming my appointment the day before. More
Fast, Friendly, and Fun I loved that while I was waiting there was fresh popcorn, hot chocolate, and the service team sent me a video of my car’s undercarriage to show that t I loved that while I was waiting there was fresh popcorn, hot chocolate, and the service team sent me a video of my car’s undercarriage to show that there were no issues. They said they were super busy and understood I had an engagement and had me done and out in minutes. More
Moe Afu did a great job! My experience was great, Moe gave me the options I needed for my car and he helped me with some concerns about the maintenance of my vehicle. Mike Bla My experience was great, Moe gave me the options I needed for my car and he helped me with some concerns about the maintenance of my vehicle. Mike Black also helped me by getting my car ready for the maintenance recall. Great experience overall. More
Quick, no hassle service Brent Brown has a very reasonable service. They do not try to nickel and dime you, nor do they overcharge for their service like other facilities I h Brent Brown has a very reasonable service. They do not try to nickel and dime you, nor do they overcharge for their service like other facilities I have been too. I feel comfortable leaving my truck to be serviced at Brent Brown. More
Always great service. Their service department always takes great care of me and my vehicle. They are always happy to help and friendly. They explain everything they are do Their service department always takes great care of me and my vehicle. They are always happy to help and friendly. They explain everything they are doing and they didn't keep me waiting long. More